Product: For most customers‚ a product is not only the product itself (the core)‚ but also the services and intangibles that surround it (the product surround). The surround includes: Before and after sales service. Delivery. Availability. Advice. Finance. Guarantees and warranties. Quality perceptions. Value perceptions. Reputation and brand name. Other user’s recommendations. Price: Pricing is important for several reasons: The price charged will determine margins and‚ in the end
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is typically designed to "Pull" merchandise through the channel whereas ________ is designed to answer customer questions and to persuade buyers to sign purchase orders. a. sales promotion‚ advertising b. price‚ personal selling c. advertising‚ sales promotion d. personal selling‚ sales promotion e. advertising‚ personal selling 2. An advantage of personal selling is not: a. two way communication. b. reaching a massive number of people quickly. c. detailed explanation
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development 7 2.4 Key account management 8 2.5 Sales team structure 8 3. Conclusion 9 4. Recommendations 10 4.1 Change the reward system 10 4.2 Set up the formal recruitment and selection process 11 4.3 Set up a standardized training 11 4.4 Restructure the sales team with the new role of KAM 13 4.5 Action Plan 15 4.6 Expected Outcomes 16 5. Limitations 17 6. Bibliography 18 7. Appendices 19 7.1 The recruitment process 19 7.2 Sales people calculation 19 Executive Summary
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Sales manager is an important position in a company. He does not only focus in sales alone‚ yet he needs to set sales objectives‚ forecasting‚ budgeting‚ organizing and salesforce’s recruitment. In order salesforce to achieve it objective‚ sales manager needs to create a positive environment for his salesforce. According to Barker (2001)‚ salesperson’s behavior is influenced by three groups of antecedents - activities of sales manager‚ characteristics of salesperson and an appropriate sales organization’s
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their daughter‚ located at Azcona Street San Carlos City. For some reasons‚ at year 2012 Bonnie and Mark decided to merge Clarette with the JC and MJ enterprise‚ still at Locsin Street. JC and MJ enterprise is currently proposing for a Point of Sale System since the capacity of the store’s products and customers are increasing because of the merging‚ and maybe implemented next year‚ 2014. ORGANIZATIONAL CHART Figure 1 Organizational Chart of JC and MJ Enterprise
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Sales Management Test Review Chapter 1 * Marketing mix – product‚ distribution‚ price‚ and promotion; used to develop marketing strategy (pg. 66) * Communication mix – personal selling; advertising‚ sales promotion‚ direct marketing‚ and public relations and publicity; used by a firm to communicate with customers (pg. 66) * Role of personal selling – * Society – stimulate economy‚ diffuse innovation * Company – revenue producers (rainmakers)‚ market research/feedback
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Activity 2: Case Study: Your task is to: Define the sales team goals for the next 12 months. Ensure that they are SMART. Define the KPI’s and standards for each goal. Define the timeframe for each goal. Select 1 goal and create an action plan which clearly documents how you will achieve this goal. Detail the methods/processes that you will engage in‚ the resources that you need and risks or constraints. The business’ strategic plan for the next twelve months is to; Increase turnover by 30%
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December Essay on Strategic Sales Plan 2012 Ricardo Daniel Lopes Pereira Reflections on the importance and rationale‚ challenges faced and the key content required on a strategic sales plan. Table of Contents Introduction ...........................................................................1 Planning your strategic sales plan ........................................2 Challenges faced in the development of such plan ................2 Making a strategic sales plan ...................
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Personal sales is executed with a combination and deep understating of the marketing approach‚ persuasion techniques and utilizing emotional intelligence to match specific needs of the product-customer relationship. Building a service based product such as most in the hospitality sector‚ personal sales happens along every step from a guest booking a reservation to the check out ensuring in quality relationship. By the use of sales management with organized structure and personal selling with the
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findings which should include: a) A discussion about the key components of the product and how the product mix contributes to sales and profit (ref. 1.1‚ 1.2) b) An assessment on how market segmentation contribute to maximise sales (ref. 1.3) Task B Research report describing the external sales development techniques Carry out an individual research into external sales techniques using the same hotel you selected for task A and produce a written report of your findings which should include: a)
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