Section I: Change Management Plan • Identify the current process or approach used to gain customer information and data. The current process is left up to individual members of the sales team‚ there are a total of 12+ members • Identify the current formal and informal power structures in the organization. How might the power and political structure of the organization affect employee behavior in relation to gaining customer information and data? Formal power structure: Riordan’s formal organizational
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the arena of business marketing‚ however‚ direct marketing techniques had not been fully explored until the 1980s. In this domain‚ telemarketing methods were often put to more careful use‚ supplementing rather than replacing expensive face-to-face sales calls. Hunter defined direct marketing as “an interactive marketing system that employs integrated‚ organized contacts to effect a measurable customer response.” The effectiveness of integrating mail‚ telephone‚ and field contacts‚ he believed‚
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Industrial engineering is about choices. Other engineering disciplines apply skills to very specific areas. IE gives practitioners the opportunity to work in a variety of businesses. Many practitioners say that an industrial engineering education offers the best of both worlds: an education in both engineering and business. The most distinctive aspect of industrial engineering is the flexibility it offers. Whether it’s shortening a rollercoaster line‚ streamlining an operating room‚ distributing
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Job Analysis‚ Workforce Planning System and Selection of New Salesperson positions In InterClean Homer Bautista HRM/531 May 18‚ 2010 Dr. K. L. Ranasinghe Ph.D.‚ D.B.A. Job Analysis The term job analysis describes the process of obtaining information about jobs. Regardless of how it is collected‚ it usually includes information about the tasks to be done on the job as well as the personal characteristics (education‚ experience‚ specialized training‚ personality) necessary to do
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| AAYUJA – Technology Sales Outsourcing | | A Managing Organizations Project | | AAYUJA – Technology Sales Outsourcing | | A Managing Organizations Project | EXECUTIVE SUMMARY The sales outsourcing industry is in the middle of a tremendous growth period. With low entry barriers‚ new and extremely competent companies are entering the industry
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the chosen employees. Job Analysis for new Salesperson Positions in InterClean Job Analysis Methods: The combination of the job performance and interview method could help InterClean design the qualifications and primary functions for the new sales position. The job performance method is well suited for the development of tests and interviews as well as the design of performance appraisals and training. Interviews can be a integral part of the analysis as the company endeavors to use the information
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Making the Sales Presentation and Demonstration Persuasive communication is at the heart of the selling process‚ and the sales presentation/demonstration is the critical center stage or “showtime” for salespeople. After asking the customer qualifying questions to uncover specific needs‚ the salesperson presents the products and services that will best satisfy those needs; highlights their features‚ advantages‚ and benefits; and stimulates desire for the offerings with a skillful demonstration. Prospects
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There is a home office located in Los Angeles‚ California. The central management resides there and has main control over all of the accounting records. The individual stores are connected to the main office through over a corporate network. Gross sales total $50‚000‚000 per year. Profits have generally increased over the years as Bridal’s name has become better known and as they have built a reputation for providing quality products‚ wonderful service‚ and great customer relations. The customer base
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solutions to corporations and institutions. Branded Maruti N2N‚ this service includes the following: customized car policies‚ economical car leasing‚ maintenance‚ servicing‚registration‚ insurance‚ emergency assistance‚ accident management and eventual re-sale of cars. MARUTI GENUINE ACCESSORIES: A single point of contact‚ Hassle-free transactions‚ Emergency Assistance‚ Virtually Cashless Repairs Postaccident repairs and insurance support at any dealer workshop. MARUTI TRUE VALUE: Maruti has taken its
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consideration. Such as: • Increase in sales force during weekends • Evolving a secret code • Have a security check at the exit • Installing more cameras Work completed: In order to detect a suspected shoplifter‚ I have evolved a secret code “Harry is here”. The code will be used by employees and managers to keep an eye on a suspected shoplifter. This confidential code should not be known to any outsider. In order to increase the sales force during weekend‚ the management
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