document will cover when and how FedEx works and how they have contributed to technological advances in their line of work. After reading this document you will have a basic understanding of how they were started and how they have made technological advances to become one of the largest powerhouses in the parcel delivery service. FedEx today has become one of the largest companies not only in the United States‚ but in the entire world. FedEx is truly a global organization. FedEx unlike the other parcel delivery
Premium
success 2 2.0 Reasons underpinning FedEx Corporation’s success 4 2.1 Strong Brand Image 4 2.2 Employee Service and Customer-oriented 4 2.3 The innovation technology 4 2.4 Innovative Culture 5 2.5 Strong Infrastructure 5 2.6 Large customer base and customer loyalty 6 3.0 Strategy Capability 6 3.1 Value chain 6 3.2 VRIN framework 9 3.2.1 Value: 9 3.2.2 Rarity: 9 3.2.3 Inimitability: 10 3.2.4Non-substitutability: 10 4.0 International Strategy 11 5.0 Leadership of FedEx Corporation 13 5.1 Leadership 13
Premium United Parcel Service Strategic management Management
BACKGROUND INFORMATION History: FedEx is a logistics services company having its headquarters in Memphis‚ USA. The name FedEx is the abbreviation of Federal Express which was the original name used from 1973 until 2000. In 1978‚ Federal Express was listed on NYSE as FDX. The success of Federal Express can be recognized by this that this was the first company that had reached revenues of $1 billion without having any kind of merger or acquisition though afterwards the company acquired different
Premium United States Postal Service United Parcel Service Express mail
buyers (High) 5 3.1.4 Bargaining power of suppliers (Medium – high) 5 3.1.5 Intensity of rivalry (High) 5 4 CRITICAL SUCCESS FACTOR 6 4.1 STRONG AND TRUSTWORTHY BRAND 6 4.2 ADVANCED IN IT SYSTEMS 6 4.3 INTEGRATION TO CUSTOMERS SUPPLY CHAIN 6 4.4 LOCATION AND ACCESSIBILITY 6 PART 2: FEDEX CORPORATION 7 5 COMPANY ANALYSIS 7 5.1 PRODUCTS AND SERVICES 7 5.2 STRUCTURE 7 5.3 STRATEGY 7 5.4 GENERIC POSITIONING 7 5.5 KEY STAKEHOLDERS 8 5.6 PERFORMANCE 8 5.6.1 Marketing 8 5.6.2 Operations 8
Premium Logistics Supply chain management Transport
FedEx Corporation Strategic Audit May 14‚ 2004 MGMT 449 Prepared by: Clement Chen Lisa Duong Hideo Yang Marny Susanty Mario Vellandi Andrea Betro Forward: This company for this case analysis was chosen by me‚ Mario Vellandi. I found FedEx interesting because they are one of the top four logistics companies in the world with 2002 group revenues of $24.2 billion. Since I was studying the transport industry‚ I found them to be an excellent company to analyze while in Strategic Management
Premium United Parcel Service
one of two strategies in the CRM market: ● They either differentiated their product by adding more features ● Or they lured customers with big discounts at the time of closing the license agreement ●Over 60% of CRM deployments failed to work The Salesforce Blue Ocean strategy: ● Innovation on the Product‚ Service and Delivery
Premium Customer relationship management Blue Ocean Strategy Customer service
INNOVATION 30 JAN 2012 FedEx Express W hen Fred Smith finished that valuable paper which finally got a “C” grade while he was studying at Yale University. An adventure of U.S. air cargo transportation– the story of FedEx Express was beginning. Since it was founding at 1971‚ FedEx Express choose a high-cost development way that was really uncommon at that time. After Smith established the “Super Hub” at Memphis International Airport‚ Tennessee in 1973‚ FedEx Express started overnight operations
Premium Intermodal freight transport Cargo Innovation
VanDeven FedEx Corporation Case Summary: Federal Express is a delivery service company‚ founded by Frederick W. Smith in 1973. While at Yale‚ he had a vision of an overnight delivery service designed to transport business packages globally. He found investors willing to contribute $90 million dollars‚ making it the largest company ever funded by a venture capital. Smith turned FedEx into a global shipping power. Key Service Marketing Issues: Customers/ Services: FedEx has a strong
Premium Customer service Express mail Malcolm Baldrige National Quality Award
grade of_____ Done this ___ day of ______ 2009. DR. GLENN C. CARO Member DR. MARIA FEVELINA C. BALUYOT Chairman/Adviser CHAPTER I INTRODUCTION FedEx Express is a cargo airline based in Memphis‚ Tennessee USA. It is the world’s largest airline in terms of aircraft and in terms of freight tons flown. It is a subsidiary of FedEx Corporation and delivers
Premium
ICMR Case Collection ICFAI Center for Management Research FedEx vs UPS: Competing with Contrasting Strategies in China MKTG069 - Sample Questions and Answers This case was written by Vivek Gupta‚ ICFAI Center for Management Research (ICMR). It was compiled from published sources‚ and is intended to be used as a basis for class discussion rather than to illustrate either effective or ineffective handling of a management situation. For use by students of Icfai Flexible Learning programs. Not
Premium China People's Republic of China Cargo