A subcommittee of the board of directors of Hampton Inns has made a bold proposal that customers be given a guarantee of “complete satisfaction or your night’s stay is free”. Employees will be permitted to make good on this guarantee without the approval of managers. But although the proposed guarantee would show great confidence in the hotels’ quality and would give Hampton Inns a competitive advantage‚ most of the hotel’s managers oppose the plan. Why would they not want to guarantee customer satisfaction
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INTEGRATIVE CASE 7.0 The Plaza Inn OVERVIEW David Bart‚ General Manager of the Plaza Inn‚ received a letter from the hotel association of which the Plaza Inn was a member. The letter stated that the hotel’s service levels did not measure up and that the front desk and reservations‚ two critical departments‚ received the worst ratings among all of the association’s properties. Unless the management of the Plaza Inn could submit a plan for guest service improvement and pass the next inspection
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There is an array of things that are assessed in starting a successful business. When viewing the success of Dale Northrup who decided to open the Percy Inn in Portland‚ Maine‚ after being a critic and editor for hotels and cruise ships all over the world‚ it becomes very apparent that a great deal of work goes into starting a successful business. A business owner must first determine the reasons in which they want to start a business. The owner must determine what entrepreneurial characteristics
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vectors. Transgenic salmon are currently being reviewed by the FDA as being the first approved transgenic animal to be publicly available for consumption. Reasons why transgenic salmon are on the cusp of approval is to address over fishing issues and due to the main current source of salmon (Atlantic salmon) being classified as an endangered species. Genetically modified salmon have been modified by integrating the growth hormone regulating gene from Atlantic Chinook salmon in conjunction with an
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Pacific Salmon English 101 4/26/2011 Saving the Pacific Salmon Salmon are one of the most important fish species in the world‚ and in the Pacific Northwest the fish are a way of life for many species of plants and animals‚ including humans. The major problem that humans are facing is that the population of wild salmon is dangerously low as compared to historic numbers due to over-fishing and human degradation (including dams‚ chemical pollution and land use impacts.). Pacific Salmon are now
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as a tourist‚ I have some idea would like to share with you on the below page‚ to discuss what is the major advantages and disadvantages of a hotel which situated right in the heart of commercial center of Hong Kong as everyone knows – The Holiday Inn Express Causeway Bay Hotel. It is situated in Causeway Bay MTR metro station which nearby one of a biggest shopping mall as well as a landmarks in Hong Kong – Times Square‚ SOGO‚ Etc. Since there is many world famous brand flagship store surround‚ therefore
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Salmon is the all-encompassing name for several varieties of fish that are freshwater fish‚ saltwater fish‚ or fish that spend part of their lives in one habitat and part of their lives in the other. Salmon is one of the most-desired restaurant fish‚ and they are most commonly found in the tributaries of the North Atlantic and Pacific Oceans‚ but have also been introduced into other areas‚ such as the Great Lakes in North America. Salmon is one of the more difficult fish to catch‚ but there are
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Problem Definition: Ratish‚ Rotem‚ & Retzlaff Partners (RRR) are preparing a $450 Million (M) bid for Pacific Salmon Company (PSC). This analysis looks at how attractive RRR’s $450M bid and 12.5% equity option is to owners Ivanov‚ Stepanov & Nikonov (ISN). The analysis also investigates RRR’s decision to finance $325M with debt and the foreign currency risk to PSC revenues. Analysis: PSC was evaluated using projected unlevered Free Cash Flow (FCF) with a Terminal Growth Rate (TGR) of 2.5% and
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was salmon. This protein’s importance was seen in the first salmon ceremony. Here‚ the bones from the season’s first salmon “are taken out of the Columbia River in a gesture of gratitude and respect.” Also‚ found on the flag‚ a colorful salmon can be seen with patterns enveloping it’s body. Rather than being hunted for sport‚ every salmon caught was solely for the nourishment of their bodies. The Europeans‚ however‚ would kill close to any animal just for sport or for its skin. Although salmon was
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Do the benefits of salmon farming outweigh any detrimental effects? Worldwide‚ the salmon farming industry has witnessed extraordinary growth since the 1980’s with Chile‚ Canada‚ Norway and UK emerging as some of the largest producers (Eagle et al‚ 2004). Salmon farming is the process of harvesting salmon in cages or pens‚ usually offshore‚ as opposed to traditional capture fisheries.The economic and food production benefits of salmon farming (Salmo salar) will first be discussed. However there
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