Assessing Corporate Culture: Southwest Airlines Q Organizational Philosophy‚ Mission‚ Vision‚ Values Southwest Airlines clearly outlines their values in their corporate mission statement: The mission of Southwest Airlines is dedication to the highest quality of customer service delivered with a sense of warmth‚ friendliness‚ individual pride‚ and company spirit (www.southwest.com). This mission both describes the company ’s approach to its workforce‚ and the customer at large. Rather than
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INDEPENDENT BOOK REVIEW The novel Scorpions by Walter Dean Myers is a fascinating book and it teaches a life lesson about gang life at young ages. The book really makes the reader want to read more and more as the suspense builds up. The book is about the life of a young kid named Jamal Hicks. Jamal struggles through some family problems when his older brother is accused of murder. The book is a really sad story about gang life and friendship. There are some appealing traits to
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success? ANS: - Southwest airlines founded specially to create intrastate between Dallas and Texas and their main agenda is to provide services at low cost as compared to other airlines. Even it’s very competitive to achieve this goal but southwest succeeded by keeping operations simple and consistent‚ cost saving strategy and meet customer expectation(on-time) at low cost but these are not enough as these can be easily imitable by other airlines. In addition to this‚ Southwest focuses on other
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Book Review: The Swerve After the destruction of the Roman Empire‚ Europe lost its entire intellectual and cultural luster it once had. The illustrious works of literature sitting in public libraries all across Rome rotted away and burned to ashes. A millennium later book hunter Poggio Bracciolini enters a secluded monastic library hidden in the Alps and brings to life one of the greatest philosophical poems written to this day‚ Lucretius’s De Rerum Natura (On the Nature of Things). Stephen Greenblatt
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[pic] The book Once was written in the first person which means the narrator was talking about himself (I). I think it was important that the story was written in the first person‚ because if it had been written in the third person (she/he) it would have been a different story. I would have liked for the setting to have been described in more detail‚ because I didn’t think it was described in much detail and to it’s full potential. I liked this story‚ because it was
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Comparative Book Review: Surrender or Starve and Dead Aid Mohandas Ghandi‚ the political and ideological leader of India at the Indian Independence period once said‚ “To deprive a man of his natural liberty and to deny to him the ordinary amenities of life is worse than starving the body; it is starvation of the soul the dweller in the body.” This quote strongly demonstrates the importance of fundamental human rights. In this regard‚ Surrender or Starve and Dead Aid‚ two special books relating to
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Introduction Case studies Learning excellence: Southwest Airlines’ approach Ulla K. Bunz and Jeanne D. Maes The authors Ulla K. Bunz and Jeanne D. Maes are based at the University of South Alabama‚ Mobile‚ AL‚ USA. Abstract In an era in which adapting to change means survival‚ it is important to study what successful organizations have done. While the airline industry in the USA has not made thriving financial headlines‚ one small company has been able to satisfy its customers completely
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1491‚ which was published in 2005 by Vintage Books‚ is a subversive study that immensely alters most people’s understanding and knowledge of the Americas before the arrival of the Europeans in 1492. The nonfiction historical novel by Charles C. Mann explains about a new generation of researchers’ conclusions about the history of Native Americans before the arrival of Columbus. Mann uncovered many of the untold facts that have never been taught in traditional school. The primary point Mann is trying
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Kelleher at Southwest Airlines “You shouldn’t get too heady about anything‚ because the greatest thing you do is not big in the universe. It’s not saying it doesn’t matter. It matters all the more. You’re fighting against nothingness. But you don’t give up. Therein lies the heroism.” -Kelleher (p.156) Although many have a great respect for Southwest Airlines and their disciplined business decisions. I have a greater respect for their “family like” environment and how they encourage their
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became more and more interested in Eastern religions. He wrote 13 books‚ for peace and social justice. Coelho’s definitive spiritual turn however‚ came when he made The Pilgrimage released in 1988. His next book was the best in all The Alchemist a book which he claims is a metaphorical adaptation of his own spiritual journey. While at first the sales of The Alchemist were slow and soon it becomes one of the most widely read books in the world. Then Coelho published his next novel Brida (1990)‚ The
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