Research Title: Relationship between customer satisfaction and high level of service quality: Case study of Tesco store. ABSTRACT Customer satisfaction is the prerequisite for making relationships. Like any other service industry the retail industry is facing a rapidly changing market. Many researchers found numerous strong evidences which show most of the departmental stores fail to deliver customers’ desired service. High level of service quality resulting in satisfied customers is the key to
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Year 12 Extension History Proposal “Why Witches?” By Carl Guevarra Introduction. The image of a ’witch’ burning at the stake‚ such as the well-known St. Joan of Arc‚ is one recognised in almost any country of the world‚ and which‚ like the Holocaust‚ calls for explanation‚ in this case‚ the validation of the theory that the Great European Witch Hunts‚ of the 14th to 17th century‚ were all a case of ’gendercide’. Gendercide is the term used to refer to forms of systematic killing of members of
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A product line extension is the use of an established product’s brand name for a new item in the same product category. Line Extensions occur when a company introduces additional items in the same product category under the same brand name such as new flavors‚ forms‚ colors‚ added ingredients‚ package sizes. This is as opposed to brand extension which is a new product in a totally different product category.Line extension occurs when the company lengthens its product line beyond its current range
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SIME DARBY MEDICAL CENTRE Subang Jaya 1 Jalan SS 12/1a 47500 Subang Jaya‚ Selangor March 17‚ 2012 Dr. Gan Kien Wei BOAS Home 95G Jalan Perak Kampung Bukit Kuda 41300 Klang Dear Dr. Gan TRANFER OF PATIENT TO BOAS CLINIC Refer to the matter above‚ on the 25th of March‚ one of my patient named Ms Goh Li Wei will be transferred to BOAS home. As this patient had been treated by me for a long time‚ I would like to provide some information and backgrounds of her to you. With that‚ work
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Dear Senator Gardiner‚ As a current college student and Florida resident‚ I am concerned about the current minimum wage.Many of us are working over 40+ hours and still living below the poverty line.A raise increase for Florida would immensely affect our lives.Raising the minimum wage is particularly important to me because at the moment I am not able to afford medical insurance and being that I am sickle cell anemic I would need to see a hematologist once a month. A person like me would need to
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tony@purdue.edu Inquiry about Purdue’s SLS Program Dr. Silva‚ My name is Grant Eckstein‚ and I plan to apply for the Second Language Studies PhD program at Purdue University for the upcoming Fall enrollment. Prior to applying‚ I wanted to email you to introduce myself and get more information about the program and specifically about your research interests. By way of introduction‚ I have a bachelor’s degree in Linguistics and a master’s degree in TESOL from Brigham Young University. I am currently
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The purpose of this dissertation paper is to explain the ideologies behind advertisements‚ and to explain the uses of semiotic terms. Ads are deliberately constructed by companies‚ to connote certain things in order to appeal to their target audience as to sell their products. To understand these connotations it is necessary to deconstruct the ads. Three ads have been chosen for the brand Christian Dior for both fragrance and fashion in order to explore their meanings. The thriving‚ highly successful
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Employee Attrition and Retention: Exploring the Dimensions in the urban centric BPO Industry Synopsis of the thesis to be submitted in fulfillment of the requirement for the Degree of DOCTOR OF PHILOSOPHY in MANAGEMENT By Santoshi Sen Gupta Enrollment No: 064009502 Under the guidance of Dr. Aayushi Gupta JAYPEE INSTITUTE OF INFORMATION TECHNOLOGY‚ NOIDA A-10‚ SECTOR 62‚ NOIDA‚ INDIA TABLE OF CONTENTS S. No. 1.1 1.2 1.3 1.4 1.5 1.6 1.7 2.0 2.1 2.2 2.2.1 2.2.2 2.2.3 2.3 2.4 2.5 2.6 3.0 4.
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managers bought out the company and rescued it with a business turnaround that included brand extensions into licensed goods‚ such as apparel and related accessories. Now a publicly owned company‚ Harley has scored double digit growth for eighteen consecutive years. Harley transformed itself into a strong marketing company with a focus on lifestyle image and product quality. Background A brand over-extension While motorbike apparel (Motorclothes® merchandise) and ornaments probably matched the
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JAIPUR NATIONAL UNIVERSITY‚ JAIPUR School of Distance Education & Learning Internal Assignment No. 1 Master of Business Administration Paper Code: MBA- 209 Paper Title: INTERNATIONAL BUSINESS Last date of submission: Max. Marks: 15 Note : Question No. 1 is of short answer type and is compulsory for all the students. It carries 5 Marks. (Word limits 50-100) Q. 1. Answer all the questions: (i) What is the difference between global and international business? (ii) State the difference
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