A SUMMER TRAINING PROJECT REPORT ON “CUSTOMER SATISFACTION ON ICICI BANK” Submitted in the partial fulfillment for the award of Degree of Bachelor in Business Administration 2010-13 UNDER THE GUIDANCE : SUBMITTED BY: Ms.Sonia Arora Jacob Varghese FACULTY (Management)‚ CPJCHS Enroll.No.-10421501710 BATCH NO.- 2010-13 CHANDERPRABHU JAIN COLLEGE OF HIGHER STUDIES & SCHOOL OF LAW An ISO 9001:2008 Certified Institute
Premium Bank
RESEARCH PROPOSAL BY GROUP 26 THE EFFECTS OF HIGH RATES OF TAXES ON INDIVIDUALS AND CORPORATE INSTITUTIONS‚ (A CASE STUDY OF THE ACCRA METROPOLIS) Background of the study Government revenue is one of the major criteria through which many governments and states finance their developmental and economic projects. In most case the revenue to the government comes through the tax revenue or through the taxation of indigenes personal incomes and income to corporate institutions. In Ghana‚ revenue to the
Free Tax Taxation Value added tax
Job Satisfaction Job Satisfaction Overview: Job Satisfaction is how content an Individual is with his or her Job. It is a positive feeling about a job resulting from an evaluation of its characteristics. Researchers have divided Job satisfaction into 2 sub Categories: Affective Job Satisfaction and Cognitive Job Satisfaction Affective Job Satisfaction: The extent of pleasurable feelings one has about his or her job. Cognitive Job Satisfaction: The extent to
Premium Job satisfaction
Research Proposal – BC2001 Is there a relationship between advertising and the effect it has on consumer’s purchasing decisions? Introduction The proposed research that will be conducted will be based on the impact advertising has with consumer’s behaviour. Advertising impacts everyone all the time and is constantly reminding consumers of their brands and the message that they are trying to portray. With the constant increase of competitive products‚ organisations have adopted many advertising
Premium Qualitative research Sample Sampling
Action Research Proposal Athletics and the Effect on Academics Abstract The purpose of this research proposal is to determine if extracurricular activities such as sports has a positive or negative affect on junior high student’s academic achievement. I will discuss past research that has been conducted and their results as well articles written on the topic. I will also discuss my research method and how it will be implemented in order to see how previous research compares to my school
Free High school
CHAPTER 1 INTRODUCTION INTRODUCTION ABOUT THE STUDY Under the modern marketing concept all marketing activities have to centre the consumer. Effective marketing therefore requires a clear picture of the consumer characteristics. Hence‚ it is the duty of business concern to study such factors to understand the consumer’s preference. Indian automobile industry is an ever growing industry. The industry has changed from being a seller’s market to a buyer’s market. Brand and media proliferation‚ information
Premium
and justice on customer satisfaction and the continuance intention of mobile value-added services: An empirical test of a multidimensional model Ling Zhao a‚ Yaobin Lu a‚⁎‚ Long Zhang a‚⁎‚ Patrick Y.K. Chau b a b School of Management‚ Huazhong University of Sci. and Tec. Wuhan 430074‚ China School of Business‚ The University of Hong Kong‚ Hong Kong‚ China a r t i c l e i n f o a b s t r a c t Understanding the antecedents and consequences of customer satisfaction in the mobile communications
Premium Dimension Service Service system
Chapter 2 LITERATURE REVIEW Chapter – 2 Literature Review R esearch has indicated that service quality has been increasingly recognized as a critical factor in the success of any business (Parasuraman et al.‚ 1988) and the banking sector in this case is not exceptional. Service quality has been widely used to evaluate the performance of banking services (Cowling and Newman‚ 1995). The banks understand that customers will be loyal if they receive greater value than from competitors
Premium Human resource management
Diocesan Catechetical Ministry San Roque Parish Church Lamao PARISH PROGRAM OF ACTIVITIES FOR THE YEAR 2008 – 2009 |ACTIVITIES |NEEDS |STRATEGIES |HUMAN |DATE |VENUE |BUDGET | | | |
Premium High school Priest Bishop
“formal research” and “business proposals”. As a two-part essay‚ the discussion will continue‚ then‚ to examine the effects of human resources outsourcing (HRO) on leadership performance and employee commitment. Research is “simply the process of finding solutions to a problem after a thorough study and analysis of the situational factors” (Sekaran & Bougie‚ 2010). While individuals use research as a means of making informed decisions – professionally and personally – the idea of formal research is
Premium Research Management Scientific method