THE EFFECTS OF EMPLOYEE TURNOVER ON THE PERFORMANCE OF A COMPANY: A CASE OF GENERAL MOTORS EAST AFRICA LTD BY MAANZO PHILIP MALUKI REG. NO. D61/73087/2009 A RESEARCH PROPOSAL SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF MASTER OF BUSINESS ADMINISTRATION OF THE UNIVERSITY OF NAIROBI DATE: APRIL 2010. Acknowledgement: May I express my heartfelt appreciation to the Almighty God for giving me good health‚ strength and a sound mind to accomplish this work
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<University> Research Proposal Paper by <Your Name> 26th August 2014 <Lecturer’s Name and Course Number> Does Height Affect Depression in Individuals? Abstract Many theories have that depression has evolved as an adaptation to adversity or defeat thus predictions stemming from these models is that individual attributes associated with defeat in a given social environment could be risk factors for depression. We hypothesize here that in individuals in today ’s society where
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116 CHAPTER- IV SECTION-I JOB SATISFACTION 4.1 INTRODUCTION Human Resource Management is considered to be the most valuable asset in any organization. It is the sum-total of inherent abilities‚ acquired knowledge and skills represented by the talents and aptitudes of the employed persons who comprise of executives‚ supervisors‚ and the rank and file employees. It may be noted here that human resources should be utilized to the maximum possible extent‚ in order to achieve individual
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CUSTOMER SATISFACTION 1.0 INTRODUCTION Customer satisfaction is a term that normally used in manufacturing‚ business and marketing industries. This measurement benchmark is important for recognizing the potentiality of product or services demand in meeting the customer expectation and requirement. As the economy is now gearing towards globalization‚ remain competitive in product quality‚ reliability‚ creativity‚ innovative‚ competitive price and excellent customer service is vital in order
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1.1 Introduction The banking industry play pivotal role in the economic development of the country . banks act as catalyst in India’s planning efforts to bring about a rapid‚ purposive‚ positive and significant changes in the development of the country. In service industry like banking‚ the quality of the service acquires significance in the sustained business growth . The quality of the service rendered by bank has a significant bearing on the psyche of the customer. The relationship
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Journal of Business Research 62 (2009) 775–781 Contents lists available at ScienceDirect Journal of Business Research Satisfaction with service recovery: Perceived justice and emotional responses Ana Belén del Río-Lanza a‚⁎‚ Rodolfo Vázquez-Casielles a‚ Ana Ma Díaz-Martín b a Universidad de Oviedo‚ Spain b Universidad Autónoma de Madrid‚ Spain a r t i c l e i n f o Article history: Received 1 November 2006 Received in revised form 1 April
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Construction consultancy company. For this‚ many of the other financers are backing‚ and GoB has to think of alternative ways‚ each of which comes with their own cost. The research aims at performing a cost benefit analysis of all the financing alternatives‚ and derives a conclusion on the basis of sufficient analysis. The research is a qualitative one‚ and is based primarily on secondary data source. Data analysis is done by literature rivews‚ and consulting supporting materials. Background of the
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Measuring job satisfaction: The definition of job satisfaction is a positive feeling about a job resulting from an evaluation of its characteristics. A job is more than just shuffling papers‚ writing programming code‚ waiting on customers. Job requires interacting with co-workers and bosses‚ following organizations rules and policies‚ meeting performance standards‚ and the like. The two approaches to this study are popular. The single global rating is a response to one question‚ such as “all
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2013 Research proposal The research proposal of no more than 1‚000 words is designed to provide you with an opportunity to: • organise your ideas; • develop a plan for your research; • convince your tutor that your research is viable and will involve primary data collection. The proposal is not assessed formally but will form the basis of your first discussion with your project tutor. For this reason it is essential that you think about it very carefully. The content of the research proposal
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Job Satisfaction Abstract Employee job satisfaction and retention happens to be an issue to be debated in terms of attaining an increased degree of productivity within the organization. Job satisfaction is best defined as a set of feelings and emotions employees associate with their work. Theoretically‚ an organization with employees that display actions of substantial absenteeism as well as turnover due to low levels of job satisfaction would generally suffer from greater recruitment and retraining
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