ABSTRACT This study on “CUSTOMER SATISFACTION TOWARDS ONLINE BANKING “ is designed to analyze existing customers of the bank and study their satisfaction level for the online banking service of the bank. A questionnaire was designed for the study in order to assess customer satisfaction at INDIAN OVERSEAS BANK. A total of 100 employees were surveyed. Questions pertaining to safety and comfort‚ online banking facilities‚ online transactions and overall satisfaction level were formulated. The
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Customer Satisfaction of Nokia Mobile Project Abstract The main objective of the project is to study the satisfaction levels of customers‚ Product awareness and Consumer Behavior with reference to NOKIA mobile handset users. Nokia has played a pioneering role in the growth of cellular technology in Pakistan‚ starting with the first-ever cellular call more than a decade ago‚ made on a Nokia mobile phone over a Nokia-deployed network. Nokia started its Pakistan operations in 2000
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CUSTOMER SATISFACTION FOR COLD DRINKS OF VARIOUS BRANDS __________________________________ QUANTITATIVE METHODS Submitted To:- Prof. Naval Bajpai Submitted by:- ACKNOWLEDGWMENT Before we get into the thick of the things we would like to add a few heartfelt words for the people who gave unending support right from the stage the idea of the research was conceived. We express our deep sense of gratitude & sincere thanks to those who have helped
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ON (CRITICAL ANALYSIS OF VODAFONE CUSTOMER SATISFACTION SURVEY) [pic] Prepared and Presented to: Under The Guidance Of : Company’s Guide:- Faculty Guide:- Rahul Srivastava Swati Priya (Sr. Sales Manager) (Submitted in the partial fulfillment for the award of the degree of Master Of Business Administration from G.B Technical University‚ Session-2009-2011) Submitted By :- BIPIN SINGH Roll No. 0914170013 (MBA III Sem.) [pic] Sagar
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“A COMPARITIVE STUDY ON SAMSUNG SMART PHONE AND APPLE SMART PHONES IN INDIA” Dissertation submitted in partial fulfillment of Degree of Master of Business administration of Bangalore Univercity By : Dhular Hassan p n m (12yacma063) Indrajeet Sing (12yacma082) Jubin .t. kuruvilla (12cmaya092) Under the Guidance of Nimble Vivek Bangalore Univercity Bangalore 2012 - 2013 CONTENTS CHAPTER-1 INTRODUCTION TO THE PROJECT * Introduction * Statement
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Samsung Electronics Galaxy Tab Table of Contents Executive Summary 3 1.0 Industry Overview 5 1.1 Industry Summary
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Samsung Galaxy S4 mobile is a new product introduced in March 2013. I think this product will succeed in the long run in the marketplace. S4 has been already sold 10‚000‚000 units in 2 months‚ even break the record of any products in Samsung. We can tell how success of this product. S4 really help Samsung maximize their profits. Undeniably‚ S4 is very similar with S3‚ but the sales amount is keep increasing. From this‚ we can see Samsung has many royalty customers‚ they do repeat purchase. Many
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3.2. Customer 8 4. Conclusion 10 5. References 11 6.Group Task Report 13 Introduction of Samsung For over 70 years‚ Samsung has been dedicated to making a better world through diverse businesses that today span advanced technology‚ semiconductors‚ skyscraper and plant construction‚ petrochemicals‚ fashion‚ medicine‚ finance‚ hotels‚ and more. Our flagship company‚ Samsung Electronics‚ leads the global market in high-tech electronics manufacturing and digital media.(Samsung‚ 2012)
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1. Background Samsung Group is a South Korean multinational conglomerate company headquartered in Samsung Town‚ Seoul. Samsung was founded by Lee Byung-chull in 1938 as a trading company. It entered the electronics industry in the late 1960s and the construction and shipbuilding industries in the mid-1970s. Since the 1990s Samsung has increasingly globalised its activities‚ and electronics‚ particularly mobile phones and semiconductors‚ has become its most important source of income. In the first
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Samsung is one of the top leaders in the world when it comes to current technology and creating future electronics. To become a world leader a strong management team has been put in place and a very aggressive marketing strategy has been used. Samsung has made enormous strides in taking market share in the smartphone market from Apple inc. With legal battles and consistently changing markets will Samsung be able to maintain this growth? Management The head management structure within Samsung
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