their recommendations. All directors are prohibited from engaging in business activities within the same industry without the approval of the board. This arrangement is to prevent conflict of interests‚ as specified in the Korean Commerce Act and the Samsung Electronics Articles of Incorporation. List of Directors Title Name Gender Position Tasks CEO‚ Vice Chairman Yoon-woo Lee M Head of DS Business Unit and chairman of the board of directors Overall corporate management and Device Solution(DS) management
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Relationship between Customer Satisfaction and Customer Loyalty Loyalty is the direct result of customer satisfaction which is greatly influenced by value of services provided to the Customer. It is believed that with the Customer Loyalty‚ the company can achieve profitability and continuous growth. According to an article “Zero Defections: Quality Comes to Services”‚ it indicated that a 5% increase in customer loyalty can produce profit increase from 25% to 85%. In this part‚ we will discuss
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Samsung Electronics case study The Samsung Electronics Company was the largest conglomerate in South Korea. The total net sales of the Samsung Group were $135 billion in 2004. It has 337 overseas operations in 58 countries. Electronic‚ finance‚ and trade and services were the three core sectors within the Samsung Group. Semiconductor products were classified into two different categories of chips‚ which are memory and logic. To focus on the global memory chip industry
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MARKET ANALYSIS AND CUSTOMERS With a CAGR of 10 %‚ global market value for computing electronics application sector is anticipated to be worth US$436.7 billion by 2018. On a global scale‚ Asia-Pacific accounts for more than 35% of the market share. While US accounts for the largest share of the global market value on a country basis‚ India and China surpasses the US in terms of growth rate anticipated in the near future. Among the application sectors‚ Computer Peripherals account for the largest
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Old Navy and Piperlime. Every day‚ Gap Inc. looks for new ways to connect with customers around the world‚ providing value to their shareholders and to make a positive contribution in the communities where Gap Inc. does business. Gap Inc brands have a simple‚ common purpose: "to make it easy for people to express their personal style" (Gapinc.com 2007). Gap Inc. constantly evolves each brand to better meet their customers ’ needs through innovative and inspiring design; through convenient and engaging
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Samsung Electronics Questions 1. Why should Samsung globalize? Globalization should consider as Samsung’s second strategy‚ as Kim mentioned in the article. The world becomes a single market‚ which is associated with globalized resources and systems. Globalization should consider as a beneficial and efficient plan for the company. First of all‚ when Samsung goes global‚ Samsung can gain greater market share‚ increase sales and profits. In the case study‚ the article mentions that not only there’s
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to the internet. Era smart phones globalism it have various brands of smart phones such as blackberry‚ iphone‚ Samsung‚ Nokia‚ Huawei‚ and HTC. These phones have to compete each other hardly. All these brand need to show off their grandeurs to the world. Samsung‚ the No. 1 maker of mobile phones‚ aims its Galaxy models at the top end of the market. Apple sells its iPhone to these customers‚ too. And while sales of smartphones continue to grow over all‚ the rate of increase for the more expensive devices
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Bajaj Pulsar is a motorcycle brand owned by Bajaj Auto in India. The two wheeler was developed by the product engineering division of Bajaj Auto in association with Tokyo R&D [1] and later with motorcycle designer Glynn Kerr. Currently there are five variants available‚ with engine capacities of 135 cc‚ 150 cc‚ 180 cc‚ 200 cc‚ and 220 cc. Previously it was also offered with a 200 cc DTS-i oil cooled engine‚ which now has been discontinued. Instead a new version Pulsar 200NS was launched in 2012.[2]
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Introduction to Business Samsung Company From a small export business created in Daegu‚ Korea‚ Samsung has grown and become one of the world’s leader in the electronics industry. The main specialization of Samsung is digital appliances and media‚ semiconductors‚ memory and system integration. The market segmentation of Samsung is giving them a firm commercial advantage. Samsung is segmented according to demographic segmentation‚ that consists of dividing the market in groups
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strong is the Samsung brand? Can Samsung pass Sony and became a top ten global brand? The strength of Samsung brand emanates from the brand management strategy adopted over a period of time through the various efforts undertaken by the company such as intensive R&D‚ good supplier relations‚SCM‚vertical integration‚ digital product innovation‚ etc. and the excellent Digit All campaign .. For domestic market‚ it had a dominant position. In the case of International markets‚ Samsung implements a
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