Customer Relationship Management (CRM) strategies performed by LG and Samsung with respect mainly to the Indian market and Indian Scenario. However‚ both the companies are big giants so they practice CRM strategies for entire world. The report clearly shows how CRM is being practiced by the companies and how e-CRM has taken over the simple CRM. Today‚ without technology no company can survive and so is the case with LG and Samsung. The report
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Samsung marketing strategy in china Nowadays‚ China’s communication industry is developing rapidly‚ and China has become the biggest mobile phone market all over the world. There are many international renowned mobile phone manufactures and local producers in this market and these companies are competing fiercely in China’s mobile phone industry. It is known that‚ in 1999‚ when the domestic mobile phone brands entered the mobile phone market‚ few people had expected that the domestic mobile
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KIM Question (A): Describe an ethical failure by an organisation on an important business decision and its adverse downstream consequences. ETHICAL FAILURE BY SAMSUNG Samsung Electronic one of the largest multi-billion dollar corporations in the world recently found itself on the wrong side of ethical behaviour. In 2010 Samsung Electronic exceeded the $150bn mark in the annual sales for the first time in its history. This makes it one of the world’s top three companies in the electronic industry
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This is a case study report on Samsung China ‘The introduction of color TV’. The main focus of this report analyzes the information provided by Samsung’s official website and the printed text provided by the unit coordinator; Professor David Zhang. This report will first identify the primary and secondary problems‚ followed by a PEST analysis which will consist of the 4 aspects of political‚ environmental‚ social and technological issues. Based on the findings from the PEST analysis‚ this report
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MARKETING PLAN FOR A NEW PRODUCT: PIZZA HUT’S ‘INSTA PIZZ’ (FROZEN PIZZA) [pic] MARKETING MANAGEMENT MKT-201 Prepared For AFREEN CHOWDHURY Lecturer Department of Business Administration East West University PREPARED By FAHMID KHAN ID# 2008-2-10-178 Date of submission: 15 April 2010 April 15‚ 2010 AFREEN CHOWDHURY Lecturer Department of Business Administration East West University Bangladesh Subject: “Submission of the marketing plan.” Dear Madam: It
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The current issue and full text archive of this journal is available at www.emeraldinsight.com/0309-0566.htm EJM 44‚7/8 Consumer responses to brand extensions: a comprehensive model ´ ´ Eva Martınez and Jose M. Pina ´ Facultad de Ciencias Economicas y Empresariales‚ The University of Zaragoza‚ Zaragoza‚ Spain Abstract Purpose – This paper aims to understand the reciprocal spill-over effects of brand extensions by testing a comprehensive model that gathers both the brand extension evaluation
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In past two years‚ Samsung and Apple‚ the two leading companies have been in tough competition with each other for better technology. The competition has existed for providing more advanced phone sets‚ laptops and other technological products. More recently the competition of technology has shifted to tablets‚ which is currently more in demand by the end users. Both companies are always pushing their best to provide customers with more advanced systems and capture the maximum customer base. Although
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Name: Anoop Singh Dhillon Sudent one card number: 000351234 Do you own a smartphone? If so‚ which brand did you buy‚ and why? Yes I do have a smartphone. Usually I like all the brands when it comes to phones but my personal opinion is with apple. I am a very frequent user of all the apple products and I have most of them. The reason why I like all the apple products is they provide many facilities which brands doesn’t have like better display quality effective sound etc. all this things attracts
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examines the adaptation of the customer personality and brand personality and the effect of it on Attitudinal and behavioural loyalty and brand equity in the mobile phone industry in Tehran. Sample of study is 400 actual and potential customers of Samsung mobile in Tehran. The results show that adoption of brand personality and personality traits improve attitude and behavioural loyalty brand and brand equity. Keywords: Consumer Personality Trait‚ Brand Personality‚ Brand Loyalty‚ Brand Equity DOI:10
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1. Core customer value of Samsung galaxy s 4 are more fun experience‚ shortening relationship with friends and family‚ simpler everyday live and healthy life care. - Actual component | Augmented component | -featuresSamsung Smart ScrollSamsung Smart Pause | -warrentyOne year | -designSuper-wide FULL HD ScreenSlim bodyUnique textured design | -after sale serviceStaff will solve the technical problem of the phones | -Quality levelhigh definition camera | -product supportManual provided
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