Case Study: Samsung Electronics Company : Global Marketing Operations Samsung Electronics Company (SEC) was founded in 1969‚ as a low-cost manufacturer of black and white televisions. Throughout the 1980s‚ SEC supplied massive quantities such as televisions‚ VCRs‚ and microwaves ovens. The company sold their product to original equipment manufacturers (OEMs) that later on will be resold under their big brand name in the industry. In 1993‚ the company’s chairman‚ Lee‚ was initiated to make “
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Apple Vs. Samsung Patents by definition are‚ “ a grant made by a government that confers upon the creator of an invention the sole right to make‚ use‚ and sell that invention for a set period of time”(TFD). Every product that is sold has at least one patent to protect it from being copied by competitors. Most products have several patents‚ each for a different unique part of the product. There are two major types of patents‚ utility patents and design patents. A utility patent can be claimed if
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report has been prepared on “Evaluation of customer service quality of Uttara Bank Limited” based on secondary data & information. The information used in the report has collected from various sources such as published materials like annual report‚ daily statement of affairs of Amberkhana Branch‚ Sylhet & articles related to banking activities. I have prepared this report to represent the available product & service facilities‚ service quality‚ their strength & weakness‚ efficiency to serve customer
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Samsung Galaxy S2 Samsung galaxy S2 is the latest Android smartphone that was announced by Samsung on 13 February 2011 at the Mobile World Congress and is currently the world’s thinnest smartphone. The Galaxy S II is the development of the previous Samsung Galaxy S. It features are: * 1.2 GHz dual-core SoC processor‚ in either Samsung’s own. * It has 1 GB of RAM‚ a 10.9-centimetre (4.3 in) WVGA Super AMOLED plus display * 8 megapixel camera with flash that can record videos in full
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APPLE INC. VS SAMSUNG In Australia‚ the electronic industry is dominated by oligopoly. The two companies from the electronic industry‚ Apple Inc. and Samsung‚ control more than 46% of the market share just from smartphones which gives them dominance that has led to increased difficulties for other firms to enter the market‚ decreased prices for consumers and higher profits. The competition between these two industries also has caused uproars in employment issues‚ court cases and copyright controversies
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Samsung vs. Apple Samsung is the apple of American smartphone buyers’ eyes. The winner in the U.S. smartphone market is no longer Apple. In May‚ A survey conclusion is that Samsung’s Galaxy S4‚ Galaxy Note II and Galaxy S III sold more combined in the U.S. than did Apple’s iPhone. For example‚ the results of this report suggest that Samsung is good at flooding the market with products in between Apple’s predictable new product introductions each fall. Apple has predictably introduced a real
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decreased. Also‚ Samsung has the multiple products to sustain itself and high brand value. Besides‚ Samsung has its own advantages: Lower-cost structure: located main R&D facility and fabs at a single site High investment in R&D to maintain technology lead Multiple product segments(LCD‚ Mobile Phones) Financial stability Created high brand value 3. How much of Samsung’s performance is based on its reputed low-cost advantage? According to Exhibit 7a‚ In 2003 Samsung enjoyed a cost advantage
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phones but my personal opinion is with apple. I am a very frequent user of all the apple products and I have most of them. The reason why I like all the apple products is they provide many facilities which brands doesn’t have like better display quality effective sound etc. all this things attracts me towards apple. And when someone ask me about my choice I must say apple is the best because this is the only brand which replaces the phone when the customer find some problem in the phone. Other brands
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Analysis on service quality and service failure 2.0 BACKGROUND OF THE STUDY / INTRODUCTION Customer satisfaction plays a crucial role for success and survival in today’s competitive market. Customer satisfaction is considered a prerequisite for customer retention and loyalty‚ and obviously helps in realizing economic goals like profitability‚ market share‚ return on investment‚ etc. (Scheuing‚ 1995; Reichheld‚ 1996; Hackl and Westlund‚ 2000). Customer’s overall satisfaction with the services of the organization
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Int. J. Services‚ Economics and Management‚ Vol. X‚ No. Y‚ xxxx Service quality‚ image and loyalty towards Malaysian hotels Tat-Huei Cham* Faculty of Accountancy Management‚ Universiti Tunku Abdul Rahman‚ Bandar Sungai Long‚ 43000 Kajang‚ Selangor‚ Malaysia E-mail: jaysoncham@gmail.com *Corresponding author Yalini Easvaralingam Faculty of Business‚ Communications and Law‚ INTI International University‚ 71800 Putra Nilai‚ Negeri Sembilan‚ Malaysia E-mail: yalini.easvaralingam@newinti
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