Impact of Service Quality on Customer Satisfaction of Mobile Users – A Case Study of Airtel ISSN 2319-9725 Dr. Rajesh K. Yadav Associate Professor & H.O.D. Department of Management RKDF College of Engineering‚ Bhopal‚ India Mr. Nishant Dabhade Assistant Professor‚ Department of Management RKDF College of Engineering‚ Bhopal‚ India Abstract: Qualitative services deregulation or free competition and new technology have increased competition and widened the range of network services available throughout
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The impact of service quality and marketing on financial performance in the hospital industry: an empirical examination P.s Raju‚ S.c.Lonial The hospital industry has become quite competitive in recent times.In an effort to cut costs hospitals are taking serious measures to improve their performance in relation to their competitor’s .Two of the most important steps that hospitals have undertaken are (1) efforts to improve the quality of their services‚ and (2) efforts to market themselves more effectively
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一、三星集团概况 Samsung Group was founded in 1938‚ initially mainly exported to South Korea Peninsula‚ dried fish‚ vegetables and fruits‚ gradually extend to sugar‚ pharmaceutical‚ textile and other manufacturing industries‚ and established as a family business. Its subsidiaries include: Samsung‚ Samsung SDI‚ Samsung SDS‚ Samsung‚ Corelle‚ Samsung‚ Samsung Samsung network fire‚ Samsung Securities‚ Samsung‚ Samsung‚ Samsung‚ Samsung Aerospace Engineering and Samsung life‚ by Lee family members management
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Samsung and the theme park industry in Korea Tyler Kim Theme Park is a large entertainment area and has variety complexes with theme in each of its complex. Theme Park is a global Industry operating in North America‚ Europe and Asia with attendance from local area and from all over the world. Theme park becomes necessity for the people to get entertainment and leisure after busy working day‚ especially for family. Yongin Farmland‚ opened in 1976‚ was the first amusement park in Korea‚ managed
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Korean Multinational Conglomerate‚ Founded 1938‚ headquartered in Samsung Tower‚ Seoul. Comprises numerous subsidiaries and affiliated businesses‚ most of them united under the Samsung brand. * Samsung Electronics * Samsung Heavy industries * Samsung Engineering * Samsung Life Insurance * Samsung Everland Lee Kun - Hee - Chairman and CEO. Lee Soo - Bin - President‚ CEO of Samsung Life Insurance Revenue - $ 247.5 billion (2011) Employees - 3‚69
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Samsung Electronics Co.‚ Ltd. and its subsidiaries Stevenson Saby & Lesly Castillo American Intercontinental University September 7‚ 2012 Nicole Pringle Abstract The for-profit organization of interest we selected is Samsung electronics co.‚ ltd. and its subsidiaries. We researched the unusual or conflicting accounting principle that has impacted Samsung electronics co‚ Included in this research we present‚ a review and analyze the organizations published accounting statements
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Samsung Electronics is the largest affiliate of Samsung Group- a Korean brand. According to Forbes (2013)‚ it is the 20th biggest company in the world in term of market value. There are a wide range of electronic devices which are provided by Samsung such as refrigerators‚ air conditioners‚ cameras‚ tablets‚ phones‚ especially TVs and smart phones. It has several subsidiaries in over 50 different countries and employs almost 370‚000 people in FY2011 (Samsung‚ 2012). The main market of this company
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Managing Quality Case: Manila Laundry The owner of Manila Laundry has decided that a quality improvement program must be implemented in his dry cleaning service. Customers bring clothes to one of five stores or pick up stations. Orders are then delivered to the cleaning plant twice each day (morning and afternoon)‚ with deliveries of orders being made to the stores at the same time‚ allowing for same-day serve by customer request. Although Manila Laundry is a larger-than-average cleaning operation
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SOCIAL AND APPLIED SCIENCES DEPARTMENT OF BUSINESS & ECONOMICS Master Research Proposal Improving Customer Service Quality in 4-5 Star Hotels in North Cyprus Student Name - Asif HUSSAIN Supervisor Prof. Dr. ERDAL TURKAN Email: asif_del04@yahoo.com Address:13‚Kucuk Medrese sokak Lefkosa 27-01-2011 1. Title: Improving customer service quality in 4-5 Star Hotels in North Cyprus 2. Background This research will focus on an additive exploration of
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MANAGING QUALITY IN A GLOBAL SUPPLY CHAIN To appear in: Euro Asia Journal of Management (EAJM)‚ July 2002 Author: Affiliation: Adress: Prof. Peter Neergaard Copenhagen Business School CBS Solbjerg Plads 3 2000 Frederiksberg Denmark +45 38 15 24 04 pn.om@cbs.dk Telephone: E-mail: MANAGIN QUALITY IN A GLOBAL SUPPLY CHAIN ABSTRACT Based on literature in corporate citizenship‚ quality is defined as related to the product itself as well as to the environmental and social impact of
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