Consumer satisfaction towards Samsung Mobile 1. Name of the Respondent____________________________________________ 2. Your sex a. Male b. Female 3. Your age a. Less than 18 years b. 18 - 35 years c. 35 - 55 years d. 55 - 75 years e. more than 75 years\ 4. Who are you? a. Pupil b. Student c. Working people d. Bussiness man e. jobless f. pensioner 5. What do you know about Samsung mobile phones? a. I heard something b. I do not interested in it c. I know everything
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Samsung electronics global marketing operation Instruction: 1. Each student will read the case(s) ahead of time before attending to the class. 2. Your group will be assigned to one or several questions in class. 3. After a thorough group discussion‚ your group will outline/summarize your answers into a PPT file and drop it onto the Blackboard’s drop-box. 4. Your group will present and lead the discussion of the question(s) assigned to you. Although the group in charge will be the major discussants
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WARRANTY SERVICE POLICY & PROCEDURES SAMSUNG offers warranty service for all our different mix of products. Below is a description of the services offered for the various product groups: SAMSUNG products carry a full warranty for the period specified. Some SAMSUNG products carry different warranty periods due to the nature of the product’s design‚ manufacture or expected use‚ the warranty applies from the date of purchase by the first customer. General Terms & Conditions 1. The warranty
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about the Samsung Electronics Co. The Samsung Group is a multinational conglomerate corporation headquartered in Samsung Town‚ Seoul‚ South Korea. It is the world’s largest conglomerate by revenue with annual revenue of US$173.4 billion in 2008 and is South Korea’s largest chaebol. The meaning of the Korean word Samsung is "Tri-Star" or "three stars". Samsung Group formed several electronics-related divisions‚ such as Samsung Electronics Devices Co.‚ Samsung Electro-Mechanics Co.‚ Samsung Corning Co
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Field course Strategy & Innovation Samsung: Transformation from follower to innovator Final Paper Name: Frank Molema Studentno.: s1656287 Supervisor: Dr. H. Snijders Table of Contents 1. Introduction 3 2. Industry analysis 4 2.1 General environment 4 2.2 Market Factors 7 2.3 Porter’s Five Forces 11 2.4 Conclusion Industry Analysis 13 3. Company Analysis 14 3.1 Business Model 14 3.2 Company Strategy 15 3
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What makes the Samsung brand successful? Marketing has been defined by The Chartered Institute of Marketing (2001) as …“the management process responsible for identifying‚ anticipating‚ and satisfying customer requirements profitably”… This essay will focus on the technology sector and attempt to uncover what makes the Samsung brand successful. Using key marketing theories of branding concept‚ brand equity and brand positioning in a logical order it will critically evaluate these concepts in
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Guardians of the Galaxy Volume 2 is a continuation of Guardians of the Galaxy. After a group of criminals combines forces to fight a villain with his mind set on destroying the galaxy in the first movie they have to do it all over again in the sequel. The sequel is very similar at the core but there are a few differences. Now‚ in Volume 2‚ Petter Quill learns the identity of his father the Demigod and planet Ego. Once Ego’s diabolical scheme to take over the galaxy is revealed the unlikely group
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TV1.What are the major problems Samsung faces as it tackles the television market in China?In 1995‚ the South Korean company‚ Samsung‚ decided to integrate all of their individual Chinese business units into a single Samsung China. It was decided that color televisions would be Samsung China’s flagship product since the demand nearly doubled from 1990 to 1995‚ from 7.7 million to 14 million‚ respectively. Upon entering the color television market in China‚ Samsung faced several obstacles. Before
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1.Samsung’s Background Samsung started its business back in 1938‚ as an agricultural product producer. In 1969‚ Samsung became a low cost black and white TV manufacturer‚ known as Samsung Electronics Company (SEC). To support for its growing business‚ Samsung acquired a semiconductor business‚ and was set for a future in electronics business. During this period‚ Samsung focused on R&D‚ and supply chain to improve the quality of its products. In 1997‚ during the Asian financial crisis‚ SEC had
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Samsung Case Problem Analysis We at Samsung want to create brand value for our customers. What should our value proposition be to the consumers? How can we maximize our value proposition to the needs of our target base? Looking forward‚ we would like to differentiate ourselves from our competitors on several fronts; we would like to emphasize the concept of digital convergence in our hardware devices therefore associating our brand name with cutting edge technology. Also our direct competitor
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