Project Report submitted as a partial requirement for the award of Master of Business Administration (M.B.A) Degree to CUSTOMER PERCEPTION TOWARDS AFTER SALES SERVICE OF SAMSUNG With special Reference to Kanpur Directorate of Distance Education Madurai Kamaraj University‚ Madurai Under the Guidance of Scholar Prof. M.A. Naqvi Mukesh Mathur Director‚ College of Management Studies‚ (Enroll.No.12345789 ) Kanpur-208001
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Memo To: Kun Hee Lee‚ Chairman and CEO of Samsung Electronics From: Josh Graham‚ Senior Consultant‚ Whirlwind Consulting Co. Date: 28-Apr-08 Re: Emerging Chinese DRAM industry Executive Summary Whirlwind Consulting Company has reviewed the current position of Samsung in the semiconductor and memory chip industry‚ and has completed an extensive internal and external analysis to determine Samsung’s options in response to the threat of significant future expansion within the Chinese semiconductor industry
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INTERNAL AND EXTERNAL AUDITING MARKETING REPORT PLANNING THE FUTURE MARKETING STRATEGIES FOR SAMSUNG TELECOMMUNICATION COMPANY PREPARED BY: SABRINA A. MDEMU L1165AAAA1010 Appendix………………………………………………………………………2. Executive summary…………………………………………………………..3. Introduction * Vision of Samsung……………………………..4. * Statistics and research figures…………………5. Recommendation on internal and external auditing for future marketing strategies * Internal auditing * SWOT analysis………………………………
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The Impact of HRM My manager has asked me to draft a proposal for improving the management of human resources in our company. There are many different areas in which the company can definitely improve on such as Recruitment and Selection‚ Training and Development‚ Labor Relations‚ Performance Appraisal‚ and Pay and Benefits. I feel as though the two different areas that can be improved are Training and Development and Pay and Benefits. Starting with Training and Development‚ by having a training
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Samsung should focus on to invest more in semiconductor business and leave the Chinese Collaboration. Korean’s are pioneered and they expertise in making semiconductor products. Samsung focus on differentiation strategy‚ low cost and high quality memory products and targeted niche market. Samsung have too much organization experience and knowledge about design and its production process. Samsung focus on making nanotechnology with high accuracy and energy efficient products. Expand more on R&D system
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CHANGING ROLE OF HRM In an organization‚ there are tall people‚ short people‚ fat people‚ thin people‚ black people‚ white people‚ elderly people‚ young people and so on. Even within each category there are enormous individual differences. Some will be intelligent‚ others not so intelligent‚ some are committed to jobs‚ others are not‚ some will be outgoing‚ others reserved and so on. “The point is that these differences demand attention so that each person can maximize his or her potential‚ so that
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INSTITUTE FOR OPEN LEARNING STUDY MANUAL HUMAN RESOURCES MANAGEMENT AND DEVELOPMENT II CODE: HRM - 2147 COPYRIGHT Published by the International University of Management Windhoek‚ Namibia © International University of Management 2009 No part of this publication may be reproduced‚ stored in retrieval system or transmitted in any form or by any means‚ electronic‚ mechanical‚ photocopying‚ recording or otherwise‚ without
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FUNCTIONS 7 Chapter III FUNCTIONS OF THE TRAINEE 9 A. THINGS LEARNED 9 B. TECHNICAL 10 C. PROFESSIONAL 11 D. PERSONAL 12 Chapter IV DAILY JOURNAL 12 Chapter V OBSERVATIONS 64 A. PRACTICUM SITE 64 B. HRM PRACTICUM PROGRAM 64 Chapter VI CONCLUSION AND RECOMMENDATION 65 Appendices RESUME 67 SAMPLES OF WORK 68 PHOTOS WITH APPROPRIATE CAPTIONS 70 CHAPTER I: PROFILE OF THE COMPANY A. HISTORICAL
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Table of content 1.1 Explain Samsung Electronics strategic contexts and terminology – missions‚ visions‚ objectives‚ goals‚ core competencies.2-4 1.2 Review the issues involved in strategic planning for Samsung Electronics.4-7 1.3 Explain Samsung Electronics different planning techniques.7-10 2.1 Provide an organisational audit for Samsung Electronics.11-15 2.2 Carry out an environmental audit for Samsung Electronics.15-17 2.3 Explain the significance of stakeholder
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HRM Comparison • Many organisations strategically implement outsourcing solutions to streamline transactional services within the HR function – for example‚ recruitment‚ payroll and HR administration. Outsourcing these services allows HR professionals within the business more time to effectively partner with business leaders on strategic HR issues impacting future organisational success. • Regardless of the nature of the outsourcing solution‚ you will be completing tasks that will be similar
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