After reviewing the job postings for entry level customer service in a call center for companies such as Verizon Wireless‚ Adecco‚ and NCO‚ despite them being different industries there were several common tasks and behavioral objectives contained within the the job descriptions and list of duties. They included the ability to respond to customer inquiries‚ handle and resolve customers complaints‚ having excellent written‚ oral‚ and interpersonal skills. Also included was the need to possess computer
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Type | Chaebol | Industry | Conglomerate | Founded | 1938 | Founder(s) | Lee Byung-chul | Headquarters | Samsung Town‚ Seoul‚ South Korea | Area served | Worldwide | Key people | Lee Kun-hee (Chairman of Samsung Electronics) | Products | Apparel‚ chemicals‚ consumer electronics‚ electronic components‚ medical equipment‚ precision instruments‚ semiconductors‚ships‚ telecommunications equipment | Services | Advertising‚ construction‚ entertainment‚ financial services‚ hospitality‚
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IN 2012‚ SAMSUNG‚ with $248 billion in revenues‚ was one of the largest conglomerates globally and the largest chaebol1 in South Korea. A rough comparison would be the U.S. conglomerate General Electric‚ which had $147 billion in revenues in the same year. Established in 1938 by Lee Byung-chul as a trading company selling noodles and dried seafood‚ Samsung has since diversified into various industries‚ such as electronics‚ chemicals‚ shipbuilding‚ financial services‚ and construction. In particular
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we talk about businesses that have humble beginning‚ then the history of Samsung can serve as the perfect example. It all started on March 1‚ 1938 when Byung-Chull Lee‚ the founding chairman of Samsung initiated a business in Korea with a capital of only 30‚000 won. The primary products of what was then Samsung were dried Korean fish‚ fruits‚ and vegetables traded from Beijing and Manchuria. For the etymology of Samsung‚ it has the root words "three stars." The business or Mr. Lee expanded and
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1. Company Background. Samsung Group is a South Korean multinational conglomerate company headquartered in Samsung Town‚ Seoul. It comprises numerous subsidiaries and affiliated businesses‚ most of them united under the Samsung brand‚ and is the largest South Korean Chaebol. Notable Samsung industrial subsidiaries include Samsung Electronics (the world’s largest information technology company measured by 2012 revenues)‚Samsung Heavy Industries (the world’s second-largest shipbuilder measured
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Samsung Mobile Phone Survey In order for us to serve our customers better‚ we would like to find out what you think of us. Please take a few minutes to answer the following questions. Your honest opinions‚ comments and suggestions are extremely important to us. Thank you‚ Samsung India Ltd. # Personal Information 1. Name: _______________ 2. Gender: o Male o Female 3. Age Group: o 10-25 yrs o 25-50 yrs o 50 yrs and above 4. Income
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system’s impact on many industries‚ one of the industries is IT appliances industry. We choose Samsung Electronics Co. as our topic in this industry. Samsung has been dedicated to create a better world for over 70 years through various businesses. Today‚ Samsung extent advanced technology‚ semiconductors‚ skyscraper and plant construction‚ petrochemicals‚ fashion‚ medicine‚ finance‚ hotels and so on. Samsung now is the global market leader in high technology electronics manufacturing as well as digital
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Korean Multinational Conglomerate‚ Founded 1938‚ headquartered in Samsung Tower‚ Seoul. Comprises numerous subsidiaries and affiliated businesses‚ most of them united under the Samsung brand. * Samsung Electronics * Samsung Heavy industries * Samsung Engineering * Samsung Life Insurance * Samsung Everland Lee Kun - Hee - Chairman and CEO. Lee Soo - Bin - President‚ CEO of Samsung Life Insurance Revenue - $ 247.5 billion (2011) Employees - 3‚69
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The conflicts between Apple and Samsung In the emerging market smartphone usage is increasing‚ while the most representative brands are Apple and Samsung. Apple is the most valuable US brand that has played a dominant position in US; while Samsung is a South Korea multinational conglomerate firm and the represent products are innovative and revolutionary smartphone and tablet. Apple and Samsung are the most extraordinary companies in terms of the advanced productions and market capitalization (Cantor
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Q. What was Samsung Electronics target‚ how did it change and what is a best way for it to change in the future with the changing external environment? When Samsung Electronics started out by purchasing the first wafer production in Korea called the Korea Semiconductor Company. Kun hee Lee saw the potential in the semiconductor industry‚ and the investment will offer higher offer higher growth rates. Since the company was relying on labor-intensive assembly lines‚ importing semiconductors and
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