“A STUDY ON CUSTOMER SATISFACTION FOR BSNL MOBILE SYNOPSIS The Telecom industry is one of the leading and fastest growing in the world as communication plays a vital role in the world and especially in India. It acts as a major catalyst for the economic growth. BSNL has good brand awareness among the people. This could be attributed to its long history in the market and continued support from the Government. In today’s competitive world‚ BSNL has to provide excellent services to attain a major
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AMITY UNIVERSITY AMITY INTERNATIONAL BUSINESS SCHOOL(AIBS) PROjECT REPORT ON Job Satisfaction & Employee satisfaction AT Areva T&D India Ltd.‚ Noida SUBMITTED TO: Ms. CHITRA KRISHNAN GROUP MEMBERS * PRIYAL AGARWAL(A1802012201) * JAMSHED SHABIR() * GARIMA ARORA() * HARSH GOEL() * ASHISH TANWAR() sECTION- C MBA-IB Introduction In the present scenario of business world the only thing that is confirmed is change. Competent
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ranking universities produce better students (c )C op yr ig ht K un aa lT ai lo r This paper will address and discuss the advantages and disadvantages of university rankings. The paper will first examine what university rankings are‚ their significance‚ advantages and disadvantages of attending a higher ranking university or non-high ranking institute‚ as well as their relation to student performance. According to The Guardian (2013) the world ’s top university‚ by ranking
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Customer Satisfaction IMPROVING QUALITY AND ACCESS TO SERVICES AND SUPPORTS IN VULNERABLE NEIGHBORHOODS Customer Satisfaction Customer Satisfaction IMPROVING QUALITY AND ACCESS TO SERVICES AND SUPPORTS IN VULNERABLE NEIGHBORHOODS February 2007 TABLE OF CONTENTS I. Introduction ................................................................................................................... 7 II. What will a Customer Satisfaction Framework Offer ........................... 9
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Introduction The purpose of this report is to show and understand the customer’s expectations while consuming a service and the satisfaction level of the customer. In this case‚ a consumer experiences a particular service at a hairdressing saloon. The customer expectations are compared with actual outcome. In addition‚ the report also defines and explains SERVQUAL and relates it to the service diary. The service dairy is made to show the importance of a service to a customer and it provides
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A happy university is enjoyable and interesting place to study. Students feel that they belong to a community and are offered supports from the Student Assistance Center of the university. The university is well-designed and there are many good facilities. A happy campus also has many interesting and exciting places for recreation. Students in happy campus have good behavior. Although they come from different background‚ they are able to respect each other and share ideas. They also help other students
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actions are intended in planning. Universities around the world must maintain their focus in providing quality education. The institutions’ programs and activities are embedded in its thrust to achieve their vision- mission and objective. A Thrust‚ when referred to an institution‚ means as the powerful force in leading the institution in its desired disposition. According to Prof. Edwin L. Apawan‚ a faculty of College of Education in Notre Dame University‚ University Thrust is embedded in its philosophy
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cjb.net 344 Learning at University: The International Student Experience1 Meeri Hellstén Macquarie University‚ School of Education meerihellsten@mq.edu.au Anne Prescott Macquarie University‚ School of Education anne.prescott@aces.mq.edu.au This paper reports on research that explores internationalisation of the University’s curriculum offerings and how this affects international students. The central focus of this paper is to highlight some of the student commentary on communication between
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ersonal and social challenges The social side of student life can be the most enjoyable and for some students it will be their first taste of independence. You’ll make new friends‚ discover new and exciting opportunities and get involved in things that you have never tried before. However‚ some people find themselves unprepared and the responsibility that comes with this new-found freedom hard to deal with‚ such as: * dealing with changing friendships * coping with new financial demands
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The Best University in Dhaka University life is one of the most important phases for a student. If you are admitted at a good university you end up learning a lot of things and are a lot smarter than the rest. Among all the universities I took admission at North South University for my under graduation degree. It is considered as the best private university in Dhaka. It is a great place to study for basically three reasons. First of all‚ the environment is excellent for studies. It is completely
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