A PRELUDE TO JOB SATISFACTION Employee job satisfaction and retention has always been an issue to debate with regards to achieving a high level of productivity within an organization. Job satisfaction is best defined as a set of feelings and emotions employees associate with their work. It is an attitude which is inversely related to behaviors such as absenteeism and staff turnover. In theory‚ an organization with employees that display behaviors of high absenteeism and turnover as a result of
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2235 -767X P.P. 94 - 102 JOB SATISFACTION AND MOTIVATION: WHAT ARE THE DIFFERENCE AMONG THESE TWO? Tan Shen Kian Email: shenkian@yahoo.com Wan Fauziah Wan Yusoff Faculty of Technology Management and Business University Tun Hussein Onn Malaysia Email: fauziahy@uthm.edu.my Sivan Rajah Faculty of Technical and Vocational Education University Tun Hussein Onn Malaysia Email: schruti06@yahoo.com ABSTRACT M otivation and Job Satisfaction as the most discussed topic in Organizational
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productivity. (AAP: Penny Bradfield) Map: Australia Workplace Relations Minister Bill Shorten says happiness is the key to boosting productivity in the country’s workforce. At a speech on Thursday night‚ he called Australia’s productivity performance over the past decade woeful. He says the solution is for employers to stop blaming unions and labour laws and look instead at increasing the happiness of their staff. "I’m not naive. Not everyone can go to work everyday and be happy‚" he told
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What Factors Are Most Important to Your Job Satisfaction? Gilberto Carreras Kaplan University Introduction Now days everyone needs a job‚ Men‚ Women‚ Teens and everyone has different opinions on their job satisfaction. Based on my opinion and my research I will present what five factors that are important to me in the job force. There is so much that people wants from their jobs‚ however every day employers are cutting benefits and the employee does not have a choice‚ just to accept it. What
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Title : Establishing profitable customer loyalty for multinational companies in emerging economies Reference Bowen‚ John T. and Shiang-Lih Chen (2001)‚ “The Relationship Between Customer Loyalty and Customer Satisfaction‚” International Journal of Contemporary Hospitality Management‚ 13 (5)‚ 213–17. Research Problem : establishment of “profitable customer loyalty” Problem Analysis : Inspite of investing time resource and finance there is no guarantee of sucesss. RELATED RESEARCH
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Motivation and Job Satisfaction Written by Dr Prince Efere – for Trans-Atlantic College‚ London Contents of this Paper 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. Introduction Frederick Winslow Taylor – Scientific Management Elton Mayo – Hawthorne Experiments Abraham Maslow – Hierarchy of Needs Clayton Alderfer – ERG Theory Douglas McGregor - Theory X and Theory Y W. Ouchi – Theory Z Frederick Hertzberg – Hygiene Theory David C. McClelland - Achievement Theory Victor H Vroom – Expectancy
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Research Project Report Titled ―Customer Satisfaction on Public And Private Bank Loan‖ Submitted in partial fulfillment for the Award of degree of Master of Business Administration 2010-2012 Global Institute of Technology Sitapura‚ Jaipur (Raj)-302022 Submitted To: Submitted By: Mrs.Mamta Soni Mahendra Singh Rathore (Ast.professor) (MBA IV SEM) DECLARATION Hereby I declare that the project report titled―Customer Satisfaction On Public And Private Bank Loan‖submitted
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contents Title: Job Satisfaction in the Workplace 2 Introduction of Job Satisfaction 2 Importance of Job Satisfaction in the Workplace 3 Factors that Affect Employee Job Satisfaction 5 Job Insecurity 5 Workload and Opportunities to Use Abilities 5 Relationship and Communication between Manager and Subordinates 6 Pay 6 Working Condition 7 Respect from Co-Workers 7 Career advancement opportunities 7 Existing Strategies used by Industries to Ensure Job Satisfaction 9 Maslow’s Hierarchy
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CHAPTER II Review of Related Literature This chapter presents the literature related to this study. This will be conducted with the assessment of related literature to show the relevance of the literature to the study. RELATED LITERATURE Customer satisfaction is the most fundamental requirement for being in business. Therefore‚ every organization should plan the right strategies for dealing with customers‚ communicating with them‚ providing pleasant services and retaining them forever with specially
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Information Sheet No. 2.3-1 on Welcoming / Greeting the Guest Protocol. Answer the Self-Check 2.3-1; Perform Task Sheet 2.3-1 on how to welcome/greet the guest protocol Compare answers with Answer Key 2.3-1; Trainee evaluates output using Performance Criteria Checklist Task Sheet No. 2.3-1 CBLM on Providing Food and Beverage Service Materials: Menu/Beverage Lists; Logbook; Table and Chairs 8 Hrs. 2.Steps‚ procedures and rationale in seating the guest; Modular; Self-Paced; Role
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