CUSTOMER SATISFACTION SURVEY BANK OF INDIA CUSTOMER PROFILE 1. NAME :- 2. GENDER :- Male/Female 3. AGE :- 4. EDUCATION :- (a) Upto Matriculate (b) Undergraduate (c) Graduate (d) Post Graduate 5. OCCUPATION :- (a) Salaried (b) Business (c) Professional (d) Self Employed (e) Student (f) Retired (g) Housewife (h) Others (Specify) 6. BANKING ACTIVITY ROUTINE :- (a) Personal Visit to Branch (b) Internet Banking (c) Delegated to Spouse/Children/Employee
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factors to job satisfaction Joseph Green MT302-Organizational Behavior December 7‚ 2012 According to Robbins and Judge (2011)‚ job satisfaction is a positive feeling about a job resulting from an evaluation of its characteristics. The most important factors to job satisfaction in my work environment are: 1. Compensation/pay 2. Feeling safe in the work environment 3. Job security 4. Benefits 5. Relationship with co-workers 6. Career
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Introduction The purpose of this report is to show and understand the customer’s expectations while consuming a service and the satisfaction level of the customer. In this case‚ a consumer experiences a particular service at a hairdressing saloon. The customer expectations are compared with actual outcome. In addition‚ the report also defines and explains SERVQUAL and relates it to the service diary. The service dairy is made to show the importance of a service to a customer and it provides
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literature. Despite an expectation a lack of satisfaction in life may lead to a higher political participation‚ the literature says otherwise. Life satisfaction is modeled as a dependent variable that does not go with other factors. Income is deemed to be the one factor that weighs more on a satisfaction of a person. The person’s age‚ educational attainment‚ marital status and the person’s connectedness to the society were measured to determine the life satisfaction of the person. Those variables that are
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establish customer satisfaction to acquire constant customers‚ and to use customer as one of marketing strategies‚ it become one of the important tasks to do so. But to have those kinds of things restaurant‚ whereas food offers with payment‚ not only consider quality of food but how to have effective service‚ price‚ interior design‚ and the place where they create their own restaurant. When they fit with those conditions‚ the customers would have curiosity to be in to acquire their satisfaction of having
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Services‚ Quality and Customer’s Satisfaction Survey (Burger King) Your opinion will help to improve the services at …….. Please Take a Moment To Answer These Questions: 1. How often do you visit Burger King? Daily 4 Times a Week 3 Times a Week 2 Times a Week Once a Week 2. When do you likely visit Burger King? 10:30 am - 1 pm 1pm - 4:30 pm 4:30 pm - 8:30 pm 8:30pm -11:30pm 3. How would you rate your overall satisfaction with this restaurant (BK)? Very Satisfied
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------------------------------------------------- THE RELATIONSHIP BETWEEN REWARDS‚ RECOGNITION AND MOTIVATION AT AN INSURANCE COMPANY ------------------------------------------------- IN THE WESTERN CAPE ABSTRACT Increasingly‚ organizations are realizing that they have to establish an equitable balance between the employee’s contribution to the organization and the organization’s contribution to the employee. Establishing this balance is one of the main reasons to reward and recognize
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Entrepreneurial Process Inez Williams-Jones Entrepreneurship in Health Care HCS/567 May 11‚ 2015 Professor Stephanie Holcomb Entrepreneurial Process The embodiment and empowerment of the entrepreneurial process is the beginning of a new venture. An entrepreneur must evaluate‚ and develop opportunities by overcoming the forces of resistance to the construction of a new venture‚ as well as the components of the process being meaningful from individual and corporate perspective
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Actually dissatisfaction can be kept away with some factors. Herzberg thinks that the opposite of Dissatisfaction in No Dissatisfaction and the opposite of No satisfaction is Satisfaction. The groups that we can take a look at are: Motivators-. They are factors who can achieve better performance in job and also to motivate the employees to work harder. Hygiene factors –If these factors appear it always means that the motivation will be achieved because there are factors which are dissatisfiers‚
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globalization is such a broad topic that deals with dozens of fields and I can best describe it as the de-nationalizing and modifying to a worldwide scheme. As this is the basis of globalization‚ I will not delve into why Globalization is a necessary progression for us to make our world more efficient and safer for us all. I will break up the essay into the benefits of globalization to the economy‚ politics‚ culture‚ and safety. First‚ it is clear that a globalized economy is beneficial to most all players
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