MKT 3301 CHAPTER 10 QUIZ QUESTIONS Question 1 10 out of 10 points Direct _____ involves personal sales contact between a representative of the company and an individual consumer. Selected Answer: b. selling Answers: a. marketing b. selling c. distribution d. servicing e. pricing Question 2 10 out of 10 points The most important reason to use indirect channels is if intermediaries can help serve customers better and at lower cost. Selected Answer: a. TRUE Answers: a. TRUE
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MKT/571 Final Exam 1) Which of the following is most closely associated with a proactive marketing orientation? A. It involves delivering superior value. B. It is about understanding and meeting customers’ expressed needs. C. It represents the “make and sell" philosophy. D. The marketer focuses on the customers’ latent or hidden needs. 2) Marketing __________ is the art and science of choosing target markets and getting‚ keeping‚ and growing customers through creating‚ delivering‚ and
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Defining Marketing MKT/421 April 30‚ 2012 Defining Marketing As a personal definition‚ marketing is a strategy to promote consumer awareness and positive feelings towards a brand or product in order to encourage the consumer to purchase or use that product. In more specific terms‚ the American Marketing Association (2012) defines marketing as “the activity‚ set of institutions‚ and processes for creating‚ communicating‚ delivering‚ and exchanging offerings that have value for customers‚ clients
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Samsung: New Product Launch Marketing Plan Part III Charles Brown‚ Dionne Flinn‚ Jessica Hyde‚ Colleen Mosquera & Ashleigh-Layne Washington MKT/571 October 27‚ 2014 Heather Hanchak-Moss Samsung: New Product Marketing Launch‚ Part III Executive Summary and Introduction Samsung‚ The South Korean based electronics company‚ is introducing a new line of High Definition televisions‚ the Smart TV line of LED‚ Plasma and 3D with Smart TV technology. Prior marketing plans for the Smart TV have identified
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Enhancing the Marketing Plan As part of the Impressions Salon & Spa’s marketing plan‚ the following sections provide details of the current market situation by analyzing: Competitors‚ strengths‚ and weaknesses; roles in the marketplace; plan to differentiate the business; environmental issues‚ and; the most significant trend that impacts the company. The Company’s Competitors‚ and the Strengths and Weaknesses A competitor’s capabilities can be analyzed according to its strengths and weaknesses
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Chapter 1 Marketing – The process of creating‚ distributing‚ promoting‚ and pricing goods‚ services‚ and ideas to facilitate satisfying exchange relationships with customers and develop and maintain favorable relationships with stakeholders in a dynamic environment. Customers – the purchasers of organizations products; the focal point of all marketing activities. Target Market – a specific group of customers on whom an organization focuses its marketing efforts. Marketing Mix – four marketing
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Personality and Understanding consumer behavior • Social Character o Inner Directness - Tend to rely on own inner values or standards in evaluating new products and are likely to be consumer innovators (e.g. early adopters) Like ads with personal benefits o Other-directedness - look to others for guidance for what is appropriate or inappropriate Like ads that feature an approving social environment or social acceptance • Need for Uniqueness (NFU) • Optimum Stimulation Level (OSLs)
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Chapter 4- Matching Supply and Demand * Lead time gap * What is it?- difference between the time it takes the actually procure‚ produce‚ and deliver the products and the time the customer is willing to wait * Customer and supplier viewpoint? * Customer- customer order cycle‚ amount of time available for order fulfillment * Supplier- * Traditionally how is it handled? * forecasting * Forecasting * Pitfalls- time uncertainty‚ carrying
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INDIVIDUAL ASSIGNMENT (10%) Please choose one topic out of the following three: 1. When looking at factors influencing consumer behaviour‚ the CMO of a multinational company said “Failure to adjust to cultural differences can result in ineffective marketing or embarrassing mistakes”. Do you agree or disagree with this statement and why? Illustrate you answer with examples. 2. Choose a fast moving consumer goods (FMCG) company in Vietnam. Analyse the marketing environment of that company
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Target Market for Coach Handbags When trying to define the specific target market for Coach handbags we first need to identify those who have a desire‚ financial means‚ are eligible and have the authority to make a purchase (Christ‚ 2008a). There are typically two main markets that Coach will need to look at and those are the individuals who will purchase at the full-price and then those that will only purchase at a discounted price. The full-price purchaser is around her mid thirties and is either
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