Module 3: Internal and External customers Apple likes to say “The soul of the apple experience is in its people”‚ the internal customers who are trained‚ motivated and empowered to do what is right for the external customer. When you visit an apple store there is a purposefully designed customer experience part of which is communicated by apple’s internal customers. When you walk the store you are greeted with a warm friendly welcome within seconds of stepping inside. Apple’s internal customers
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Modern Personality Assessment based on "Big Five" Personality Dimensions (Goldberg‚ Costa) For each of the Descriptive adjective Pairings‚ circle the point on the scale below the pairings which you feel best represents your personality. Example: Honest -- Dishonest 1 2 3 4 5 6 7 ------------------------------------------------- If you feel you are a very Honest person‚ you might circle 1 or 2 and if you felt that you were a very Dishonest person‚ then you might circle 6 or 7. If you feel
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STFA Leung Kau Kui College Self-Account @ SLP 2013 Jupas Name: Ng Wing Sze Class: 6B No. 28 I am fond of raising questions. Why money is so important for a person? How do we trade without money in our society? How could we make the best use of it to advance our society under the capitalist system? These are the questions I have always bared in mind and I really enjoyed finding out the answers. That’s why I am interested in Business Administration‚ especially
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Assignment 3 1. Watch two of Pal’s commercials. What do they emphasize? After watching two of the commercials for Pal’s you see that they emphasize a lot on how fast their product is made and how popular their food products are too many people including old to young. Pal’s product line consists of a focused group of food‚ hamburgers‚ ham and chicken sandwiches‚ hot dogs‚ French fries‚ and breakfast biscuits and beverages‚ soft drinks‚ tea‚ coffee‚ milk shakes with a unique flavor profile designed
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Three Ghost Stories Charles Dickens This eBook was designed and published by Planet PDF. For more free eBooks visit our Web site at http://www.planetpdf.com/. To hear about our latest releases subscribe to the Planet PDF Newsletter. Three Ghost Stories THE SIGNAL-MAN ‘Halloa! Below there!’ When he heard a voice thus calling to him‚ he was standing at the door of his box‚ with a flag in his hand‚ furled round its short pole. One would have thought‚ considering the nature of the ground
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Self-Directed Online Learning can be extremely beneficial to many people or it can be completely unreliable to others. In our world not everyone’s different which means a lot of people have different ways of learning. Some people learn better when they’re in the classroom with a group of other students and some people learn better from reading lessons by themselves with no one around. One of the benefits of online learning is that it can teach people self-discipline to set a time and date when they
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Introduction The purpose of this report is to highlight unethical practices involved in one of the well-known scams in India - The Adarsh Housing Society Scam. This society is a cooperative society in Mumbai and the scam dates back to February 2002. At that time‚ a request was made to the then Chief Minister of Maharashtra for allotment of land in Colaba area of Mumbai for the construction of this housing society. Colaba is one of the most posh areas in Mumbai having Nariman Point in its vicinity
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GB 459 Final Case Analysis Presentation Instructions and Guidelines Part 5 of your group case analysis is a 20 minute group oral presentation. This semester the presentation will be recorded using the Blackboard Collaborate tool integrated in to our course web site. If you attended the Glo-bus orientation‚ you have already participated in a Collaborate session and have your computer set up with the right Java and other settings. If you did not attend a Glo-bus orientation via Collaborate‚ go to the
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Writing a policy presentation speech was a challenge. Before this semester most of the speeches I have written have been either informative speeches or speeches created for marketing competitions. The biggest challenge that I faced while writing this speech was finding way to connect to my audience. I used narrative in order to bring the audience into the problems I was discussing‚ but when I was not using narrative my voice took on a practiced tone and I lost my audience again. If I were to redo
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Vocational Education Lesson 5: Body of a Persuasive Presentation (1) Learning Objectives: By the end of this lesson‚ you should be able to: organise the information in the body of a presentation effectively; use both logical and emotional appeals in persuasion; describe the background of a presentation; and recognise the disadvantages of reading from notes or reciting a speech. ORGANISING THE INFORMATION IN THE BODY The body of a presentation is where you discuss the main points developed from
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