Scharffen Berger Chocolate Maker CASE: Discussion Questions OMG 402 1. Describe the brand position of Scharffen Berger. How does the current production process contribute to that brand? a. Scharffen Berger Chocolate’s value position is “producing chocolate of the highest quality possible with the finest cacao possible.” It is a premium priced product with strong brand recognition. b. The company’s use traditional artisan production method allows it to differentiate itself from competitors by
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Group Case Brief Scharffen Berger Chocolate Maker (A) Bowling Green State University February 14‚ 2011 Scharffen Berger Chocolate Maker Introduction: The Scharffen Berger Chocolate Maker is experiencing an exponential year over year growth rate of their premium product. This is a situation that all new businesses strive for and although Scharffen Berger is pleased with their growth‚ they are facing a potential dilemma. The company must consider how they will keep up with growing
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Scharffen Berger Chocolate Maker Product Quality and Process Quality Product quality “Quality is the measure of excellence or state of being free from deficiency‚ defects‚ and significant variations"‚ (Nader‚ 2009). Quality of a product can be mainly assessed from a manufacturer and a customer point of view. From a customer point of view‚ product quality is perspective as each individual perceives quality differently. Ultimately‚ product quality is the capability of the product to fulfil
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Scharffen Berger Chocolate Maker Case Study The company Schaeffer Berger is a company founded by Robert Steinberg and John Scharffenberger. The company specializes in producing the high quality chocolate utilizing the finest cacao beans available. The company differentiated itself from their several others competitors‚ by being one of the first to produce chocolates “From beans to bar”‚ meaning that Scharffen berger‚ unlike its rivals produced the chocolate by doing all the processes in the
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I. INTRODUCTION Think of Hershey Food Corporation and chocolate comes immediately to mind. Hershey is the leading manufacturer of chocolate in North America but that is not all what Hershey is all about. Considering the humble beginnings of its founder‚ Milton Hershey‚ Hershey Food Corporation’s success is as sweet as the chocolates it produces and as lovely as the candies it offers its customers. But before gaining its sweet success‚ it had undergone business dilemma
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2011/2012 Operations Management Scharffen Berger Chocolate Case study Process analysis Assumptions From the case we can see the following relations: - 250kg of beans 185kg of nibs; This relation can be seen in the description of the act ivity Winnower‚ so we know that 1kg of beans 0‚74kg of nibs - As stated in the description of the Conche activity: 1.400kg of semisweet chocolate contains 850kg of nibs‚ in other words‚ 1kg of semi sweet chocolate 850/1400=0‚6071kg of nibs 1kg
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investor group is suing the United States largest chocolate manufacturing company Hershey Co.‚ for allegedly using cocoa that is the product of child labor. The Louisiana Municipal Police Employee’s Retirement System filed a lawsuit in October of 2012‚ which seeks to force Hershey to open its corporate records for investors. This public pension fund‚ made up of Hershey shareholders believes that records could reveal the leading U.S. chocolate maker violated federal child trafficking laws‚ by using
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Executive Summary For “premium” chocolate maker Scharffen Berger (SB)‚ quality is king. Their distinct process creates a “taste experience” second to none‚ an unparalleled quality that must be maintained despite apparent capacity issues. To satisfy the rising market’s demand for its product‚ it must address three primary issues related to capacity: bottlenecks‚ expansion‚ and economies of scale. The current bottleneck in the Conche (output=1‚344 kg. /day) will be remedied with the installation
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Chocolate Haven Mission: We would love for our customers to go home smiling‚ our employees to feel safe‚ comfortable‚ and for us to be known so we could bring in more tourists from around the world. Do you have that special someone that you want to buy a chocolate rose for on Valentine’s‚ but the roses they offer at your local stores have no flavor‚ but just look pretty Well you can come on down to Chocolate Haven and we can give you not only a pretty rose but one that tastes delicious
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transformation that Rogers’ Chocolate Company has undergone since its establishment. The paper also investigates competitive strategy of the company against its close competitors. Question 1 – What is competition like in the premium chocolate industry? Which of the five competitive forces is strongest? Which is weakest? What competitive forces seem to have the greatest effect on industry attractiveness and the potential profitability of new entrants? Competition in premium chocolate industries is based
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