CRM and SCM are both different management concepts: one focusing on concepts used by companies to manage relationship with their customers while the other focuses on planning‚ implementing and controlling the operations of supply chain. Both the concepts are similar in the way that they can be used to improve organizations functionality in the respective departments. Both management tools can be integrated with the ERP software. Both CRM and SCM can offer benefits in terms of lower costs‚ higher
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PROJECT PROPOSAL FOR THE IMPLEMENTATION OF AN ENTERPRISE RESOURCE PLANNING (ERP) SYSTEM Table of Contents INTRODUCTION What is ERP? Enterprise resource planning (ERP) systems integrate internal and external management information across an entire organization‚ embracing finance/accounting‚ manufacturing‚ sales and service‚ customer relationship management‚ etc. ERP systems automate this activity with an integrated software application. The purpose of ERP is to facilitate the flow
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Nike is a famous sport company in the world‚ and it was founded by Phil Knight and Bill Bowerman in 1964. The motivation to found Nike Company is Japanese running shoes. In 1962‚ Phil Knight traveled to Japan after he graduated from Stanford University. He found a Japanese athletic shoes company‚ Onitsuka Tiger Company during his travelling‚ and he really likes that company. He believes those shoes will be popular in American market in the future‚ and it is a good opportunity for him to start a business
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you have a supply chain. Some supply chains are simple‚ while others are rather complicated. Supply chain management (SCM) is a process used by companies to ensure that their supply chain is efficient and cost-effective. A supply chain is the collection of steps that a company takes to transform raw components into the final product. The following are five basic components of SCM. 1. Plan 2. Develop (Source) 3. Make 4. Deliver 5. Return. Plan: The first stage in supply chain management is
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No.3‚ Issue 5‚ July-Dec.2012 http://www.facultyjournal.com/ ISSN: 2231-0703 SIGNIFICANCE OF BPR &ERP IMPLEMENTATION IN HEALTHCARE INDUSTRY: AN EXPLORATORY RESEARCH Akondi Srikanth‚ Research Scholar‚ Dr.B.R.Ambedkar Open University‚ Hyderabad‚ India ABSTRACT This paper seeks to signify the implementation of Business process Reengineering (BPR) and then Enterprise Resource Planning (ERP) for the betterment of existing scenario of organizations’ under Healthcare Industry in India ‚ as the
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Minicase 1. ERP helps productivity at Northern Digital Inc. 1. For a small company like NDI‚ why is an ERP better than SCM applications? ERP’s major objective is to integrate all departments and functional information flows across a company onto a single computer system that can serve all of the enterprise’s needs while SCM software focuses on planning‚ optimization and decision-making processes in segments of the supply chain. ERP is also a cost saving application as it can be leased (in our
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Traditional ERP systems take care of internal value chain (i.e.‚ within a company) whereas e-businesses establish the value chain across the market and the industries. So‚ it is necessary for the organizations a more efficient ERP system under E-business. More and more organizations construct their systems’ architectures by integrating ERP systems with e-business. They use Web based interface (corporate portals) with outside entities plus add-on modules such as CRM‚ SCM‚ etc. in the integration
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occur. World-class companies‚ such as Dell Computer‚ attribute much of their success to effective supply chain management (SCM)‚ which is largely supported by IT. In this chapter we describe the nature and types of supply chains and explain why problems occur there. Then we outline the IT-based solutions‚ most of which are provided by integrated software such as MRP and ERP. Next we show you how EC can cure problems along the supply chain. Finally we describe the problems of fulfilling orders in e-commerce
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CHAPTER 1 INTRODUCTION 1.1 Background In earlier‚ the primary process of the accounting software is basic bookkeeping transaction for business. Currently‚ the evolution and improvement of the information technology had transformed the accounting software into more advances and dramatically improve the software. With the improved accounting software‚ it enables many business organizations to process transactions for multiple corporate divisions and in foreign currencies as well as optimized
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Successfully Navigating the Turbulent Skies of a Large-Scale ERP Implementation February 2012 Summary Bombardier’s Background Bombardier started in the year 1942 and went on to become a key player in the transportation industry. It entered the market of rail transportation in 1974 and 8 years later its desire to diversify led it to enter the Aerospace Industry. By January 31‚ 2007 Bombardier Transportation posted revenues of $ 6.6 Billion of which 55%
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