Hospitality can be defined as the practice of entertaining strangers graciously. It was a very important trait in Biblical times. In the New Testament‚ the Greek word translated as hospitality literally means “love of strangers.” In the Old Testament‚ Abraham was the host to angels unaware; he invited strangers into his house‚ washed their feet‚ prepared fresh meat‚ had Sarah bake bread‚ and later accompanied them as they left (Genesis 18: 1-15). Even today a traditional greeting by Bedouin people
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Skills and Competencies Needed for the Hong Kong Hotel Industry: The Perspective of the Hotel Human Resources Manager Benny Chan Marianne Coleman ABSTRACT. The tourism industry is one of the main sources of income to Hong Kong. If qualified employees provide better service‚ Hong Kong can potentially attract even more visitors. The training of new recruits and existing staff is therefore vital‚ but views on the value and the type of training vary amongst the stakeholders. This study of
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Proposed Working Title 2012 Olympics and its impact on the hospitality industry of London. Research Background / Context On 6th July’ 2005 London was selected as the host city for the 2012 summer Olympic and Paralympics Games. The games is often labelled as the “greatest show on earth” which involves thousands of sports persons both men and women from around the globe aiming to reach the ultimate in sporting achievement. The Olympic Games will take place entirely in London‚ but the bid
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Hospitality Hospitality refers to the relationship process between a guest and a host‚ and it also refers to the act or practice of being hospitable‚ that is‚ the reception and entertainment of guests‚ visitors‚ or strangers‚ with liberality and goodwill. Hospitality frequently refers to the hospitality industry jobs for hotels‚ restaurants‚ casinos‚ catering‚ resorts‚ clubs and any other service position that deals with tourists. Hospitality is also known as the act of
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In The Odyssey by Homer‚ hospitality is honored by many‚ such as Nestor and Penelope‚ however‚ there are still some people and creatures who do not show hospitality‚ like Polyphemus. Hospitality is the act of honoring a stranger‚ rather it’s a wealthy traveler or a poor person‚ by comforting and aiding him or her. Usually‚ you are required to bring the person into your house and give him something to eat and a place to rest. Showing honor to your guest is an act of loyalty to Zeus‚ however‚ the traveler
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QUALITY OF HOSPITALITY SERVICE A CHALLENGE Delivering quality service will be one of the major challenges facing hospitality managers in the opening years of the next millennium. It will be an essential condition for success in the emerging‚ keenly competitive‚ global hospitality markets. While the future importance of delivering quality hospitality service is easy to discern and to agree on‚ doing so presents some difficult and intriguing management issues. Since the delivery of hospitality service
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Hospitality is one of the most important themes in Homer’s The Odyssey‚ and the Phaeacians seem to be among the more hospitable people that Odysseus meets. Among the other people that Odysseus encounters are Aeolus‚ Polyphemus‚ Eumaeus‚ and the suitors. Most of the people he meets are generally pretty hospitable‚ due to the fear of Zeus punishing them. “Jove [Zeus] takes all respectable travelers under his protection”-Eumaeus This rule is called xenia‚ meaning the mutual “friendship” between the
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Q). Explain the scope of public administration. While reviewing the scope of public administration we come across 2 views: a) Broader view and b) Narrower view A. Broader view : in its broader view the study of public administration is conceptualized to include the areas and activities of all the three branches of government ie legislative‚ executive and judiciary. It refers to all the activities undertaken for the implementation of all public policies‚ civil as well as military. Acceptance
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traveler up to many dangers while making their way to their destination‚ such as mugging‚ murder‚ not being able to find nutrition‚ or not having a place to stay. To avoid these hardships‚ almost every Greek abided by the concept of hospitality. In The Iliad‚ hospitality was shown when Achilles accepted the heralds into his camp‚ when the story of Bellerophon and Oeneus
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总分： 评卷人： 注：1、无评卷人签名试卷无效。 2、必须用钢笔或圆珠笔阅卷，使用红色。用铅笔阅卷无效。 TOPIC: SCOPE OF PUBLIC ADMINISTRATION Introduction: Public administration has been regarded as the key discipline responsible for precisely understanding the sensibilities of public and service of deliverance on behalf of different governments whatsoever. Here we will elaborate the scope of public administration in today’s state of affairs. By the scope of Public Administration‚ we mean the major concerns of Public Administration
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