A REPORT ON THE “CUSTOMER SATISFACTION” AT “ORIENTAL BANK OF COMMERCE”‚ BHADRAK‚ ODISHA‚ PIN- 756100 A report Submitted in partial fulfillment of the requirement for the Award of the degree of Master of Business Administration Submitted by Mr. Chandrakanta Panigrahi MBA (BA)‚ TRI- IV ROLL NO- 07 UNDER THE GUIDANCE OF Prof. Dr. kirti Gupta [pic] INSTITUTE OF MANAGEMENT AND ENTREPRENEURSHIP DEVELOPMENT BHARATI VIDYAPEETH UNIVERSITY PUNE *2008-2010*
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Assignment 1 Question 1 i. Name and describe in your own words two such HRM challenges as discussed in class. (4 marks) Two of the challenges are technology and motivation. Technology challenge is a new change that HRM has to face when working in a corporate. Advanced technology changes HR practices such as recruitment‚ training and collecting information and so on. To specific‚ HR uses technology to work more efficiently than before. Therefore‚ in the information age‚ HR has to know how to
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the HR department must be quick to react to consumer concerns about any aspect of their business which could be deemed unethical. Green HR is the use of HRM policies to promote the sustainable use of resources within business organizations and‚ more generally‚ promotes the cause of environmental sustainability. Green initiatives within HRM form part of wider programmes of corporate social responsibility. Green HR involves two essential elements: environmentally-friendly HR practices and the preservation
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recruiting and filtering applicants in the staffinging function to providing adequate knowledge for the newly hired to properly fullfill their position. Continuing to guide employees through the development stage‚ with the oversight of management‚ HRM assists to improve the company’s workforce into a well oiled machine. The remaining primary functions of Human Resource Management‚ motivation and maintenance‚ in my opinion; are the most sensitive as well as rewarding to the entire work place. By encouraging
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deliberates the comparison and contrast on the key features of Human Resource Management and Industrial Relations in academic fields. Definitions of terms HRM and IR will be identified through the review of the origin and development of these two areas. Moreover‚ I have pointed out the theoretical scope of the two subjects and key features of HRM and IR. Finally‚ there is comparison and contrast between given subjects through the historical retrospective and paper review. Definition of Industrial
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The Most Recent Trends and Emerging Values in Human Resource Management: Comparative Analysis Rima Česynienė Vilniaus universitetas Saulėtekio al. 9‚ LT-01513‚ Vilnius The article deals with the complexity of human resource management in the context of business globalization. The global trends in human resource management are shaped by competitiveness‚ downsizing‚ outsourcing‚ more diverse work force and an ageing population. On the contrary‚ the cultural differences significantly affect
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Ethical Issues In HRM Strategy Brandi Hancock HRM 530 Strategic Human Resource Management October 30‚ 2012 Dr. Lila Jordan Ethical Issues in HRM Strategy Identify areas of overlap in the new client organization with other that you have had as clients When hired as a newly HRM (Human Resource Management) consultant‚ you must first have understand of the role before beganing assisting with any issues or other areas of overlap. The primary role of a HRM consultant “is to assist the client
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strategy 3 Employment Policy 4 Human Resources Management in McDonald’s 4 What are the functions of HRM? 8 Primary HRM functions 9 Secondary HRM functions 10 Explanation 10 Organizational Structure 10 Job Analysis and Job Evaluation 10 Recruitment and Selection Process 10 Management Development 11 Performance Appraisal 11 Compensation and Employee Benefits 11 The importance of training 12 Role of Strategic HRM in developing Organization Culture 13 Conclusion 14 Reference 15 Introduction According
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No. 3. May 2013 Issue. Pp. 71 – 88 Performance Appraisal of Indian Public Sector Banks Parvesh Kumar Aspal * and Naresh Malhotra** The strength of economy of any country basically hinges on the strength and efficiency of financial system‚ which‚ in turn‚ depends upon a sound banking system. The regulators have recommended bank’s supervision through CAMEL rating model to assess the performance of banks‚ which is better than the earlier systems. The prime objective of CAMEL model of rating
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local employees‚ thus the issues relating to HRM area have become the new challenge for foreign firms. Many foreign executives believe managing people effectively is the greatest challenge and opportunity for getting success in diverse host countries (Ahlstrom‚ 2001). Thus‚ the purpose of this paper is studying the key issues of managing host country employees faced by foreign firms while operating in China. Firstly‚ the paper will briefly review the HRM in China to identify the main management environment
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