4-1 Product and Service Design Operations Management William J. Stevenson 8th edition 4-2 Product and Service Design CHAPTER 4 Product and Service Design Operations Management‚ Eighth Edition‚ by William J. Stevenson Copyright © 2005 by The McGraw-Hill Companies‚ Inc. All rights reserved. McGraw-Hill/Irwin 4-3 Product and Service Design Product and Service Design • Major factors in design strategy Cost Quality • Time-to-market • Customer satisfaction •
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Product Differentiation: A Case study of Coca Cola Name: College: Date: Coca Cola Coca cola is a brand phenomenon known all over the world. According to Coca Cola website‚ John Pemberson and Frank Robinson established the company in 1886 when they discovered the formula in a pharmacy in Atlanta. Today a global brand Coca Cola‚ faces stiff competition from Pepsi but Coca Cola continues to be the market leader in beverage business. Coca Cola is
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customer visits and market orientation assessments. At the product level This is done by analyzing how a product/service should be adapted to the market. The value proposition of the product is decide and stated through positioning as to what benefits it provides to the customer. The product hierarchy also helps to position the product with respect to competition. At the executional level Done through integration of the 4 P’s – product‚ price‚ promotion and place. This requires consumer research
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Explain various levels of Product with examples? (10 Marks) For many a product is simply the tangible‚ phsysical entity that they may be buying or selling. You buy a new car and that’s the product - simple! Or maybe not. When you buy a car‚ is the product more complex than you first thought? In order to actively explore the nature of a product further‚ lets consider it as three different products - the COREproduct‚ the ACTUAL product‚ and finally the AUGMENTED product. These are known as the ’Three
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Managing New Product Development New product development requires organizations to facilitate cooperation and coordination between department boundaries within the organization. To facilitate this cooperation and coordination‚ organizations form cross-functional new product development teams to lead and manage the development process for new products. There are several variations that these teams can be formed and managed. New product development teams can be structured into four types: functional
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Case Analysis Report: Elektra Products‚ Inc. June 16‚ 2011 Case Analysis Report: ELEKTRA PRODUCTS‚ INC. RECOGNITION OF DECISION REQUIREMENTS Elektra Products‚ Inc.‚ an 80 year old publicly held company‚ had once been a leading manufacturer and retailer of electrical products and supplies. In recent years‚ it had experienced several problems such as declining market share‚ increasing competition against foreign and domestic markets‚ necessity for innovation of products‚ relationships between departments
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Business communications In this assignment I will be talking about the types of information used in Tesco. A I will start by defining information. Information is defined as the knowledge of specific events or situations that have been gathered or received by communication‚ intelligence or news. The first type of information I will talk about is verbal. Verbal communication is part of the day to day activities of Tesco. VERBAL: verbal communication entails the face to face expression of views
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1. Product: Our company provide a new unique product in Vietnam market that is clay flower art. Clay Flower art are handmade with air-dried clay. They are long-lasting‚ flexible and crack resistant. These clay flowers are incredible artificial flowers and with a unique elegance that others cannot achieve. Clay Flower Art is suit for a special occasion or event‚ as part of a collection at home‚ or as a special gift. The product is made from durable material that is easily looking
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Product Recall Due To a Quality Issue The product recall I will be discussing is that of Motrin Infants drops which occurred in early September of this year. These infant drops are manufactured and distributed by Johnson & Johnson in the US through their subsidiary McNeil Consumer healthcare. Motrin is a baby drop formula used to treat fever‚ aches and pains in children 2 years or younger (webMD.com 2013). The recall occurred when plastic particles the size of a poppy seed were found in a batch
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CLASSIFICATIONS OF PRODUCT INTRODUCTION: The influx of wide ranges of consumable into the Nigerian market has provided a corresponding wide range of choice to the consumers. The competitive nature of the market place has therefore become a significant factor that producers can only ignore to their own peril. The purchasing power of the consumers is also affected by the economy of the Nation. It is as a result of the se factors that manufacturers must of necessity
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