CRM Air Asia is using Customer Relationship Management (CRM) as their performance measurement system. This performance measurement system is putting customer at the heart of the business. It satisfies the customer needs and wants. It is strategy and process of acquiring‚ retaining‚ and partnering with selective customer to create superior value for company and the customer. This will then increase the shareholders wealth and company value in the long term. According to the Chairman of Air Asia
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EXPLOSIVES AND AIR BAGS a) Explosion reactions occur so quickly and are hard to control. Also explosion reactions usually release large amounts of heat and hot gases. Other reactions can be controlled by factors like temperature and concentration‚ but explosion reactions are hard to control. b) A certain amount of explosives is put in the end of the tube and then the cannonball is put on top. Then a match or lighter is used to ignite the explosives as the fire reacts with the explosives it blasts
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rate and the interaction between people and the environment is getting more intense. A big population with any level of technology would exploit the environment overwhelmingly. There are various types of pollution‚ however the main focus will be on air and water pollution. In reference to Canada (one of the largest countries)‚ the environmental legislations implemented are not adequate to manage the pollution resulted by the extraction of the natural resources‚ and throughout the consumption of these
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Purchasing & leasing the optimum type of air craft for the particular route or market conditions. • Focusing on cost effective purchasing. • Introducing the cargo service. • Training the employees for an efficient & effective customer care. • Reducing cost while improving service quality. The most crucial strategies that are taken from the above list that would be helpful for the next 5 years to British air ways. • Assurance of life
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Threat and Critical Risk Analysis Threat Analysis There are three main threats in our wool air business: the increase of potential competitors‚ competition with the traditional wool sweater seller and seasonal problem. First‚ the increase of potential and existing competitors is the threat that our company is facing. As the advance of the technology‚ people who want to sell woolen sweater can set up their business easily. They can advertise and sell their products through various ways on the
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Travel by air Abstract : The aim of this report was give how to make a trip for a holiday. Based on the short-clips‚ the discussion focuses on the process of a trips‚ such as reservation for flight and hotel‚ cheking or sercurity procedures at the airport‚… All of them is very necessary for a beginner who travel independently at the first time. In addition‚ this report also will give some new ways to make a trip more quickly these days. Introduction : Air travel has become ever more popular
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“Brilliant. Vertiginously exciting…vibrantly imagined. An achievement of extraordinary depth and beauty of the natural world.” –Raul Dagmar Into Thin Air is based on a true story seen through the eyes of Jon Krakauer. He is a journalist and mountain climber who decides to climb the treacherous Mount Everest and joins the most disastrous expedition in history. Krakauer mixes in with the climbing service called Adventure Consultants‚ which is guided by Rob Hall who is also responsible for the lives
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{draw:frame} MGMT102 - Strategy Term Project An In-Depth Analysis into AirAsia Team Members: Arlianawati Binte Abdul Rahman Bek Wei Da Edmund Lee Jing Yang Loo Wen Xiang Seah Suat Peng Serene Yeo Kok Wee Eugene Table of Contents 4.6.4 - Threats Fuel Cost AirAsia’s ability to increase profitability is largely dependent on how well the group succeeds in maintaining cost-efficient operations. Price of jet fuel has increased to levels that only two or three years ago would have seemed impossible
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It is common knowledge that second hand smoke is extremely dangerous for your health and even more dangerous to infants and children. Exposure to second hand smoke causes 150‚000 to 300‚000 acute lower respiratory tract infections (pneumonia and bronchitis) annually in children 18 months and younger; these infections result in 7‚500 to 15‚000 hospitalizations each year. Second hand smoke exposure causes buildup of fluid in the middle of the ear‚ resulting in childhood operations and of childhood
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AIR LEGISLATION Which ICAO annex provides guidance for the airworthiness of aircraft? A) B) C) Annex 6 Annex 8 Annex 13 (Level 1‚ www.icao.int) 1) 2) What is the minimum requirement to be held before an approval/authorisation for maintenance certification may be granted by an Approved Maintenance Organisation? A) B) C) An Aircraft Technician Certificate A Type Rating (TR) A Licence Without Type Rating (LWTR) (Level 1‚ BCAR Section L Issue 13) 3) Prior to grant/extension of LWTR in
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