Final Report Faculty Research Grant Customer Perceived Service Quality in the Fast Food Industry Stephen Jones (principal investigator) Associate Professor of Management 479-968-0673 sjones@atu.edu Kevin Mason (contact author) Professor of Marketing 479-968-0492 kmason@atu.edu Mike Benefield Associate Professor of Finance 479-968-0264 mbenefield@atu.edu B. Restatement of problem researched or creative activity Our purpose was to investigate the critical factors which help to
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drives and personalities‚ our habits and values. Many of us are not inclined to spend time on self reflection. Even when personal feedback is presented to us‚ we are not always open to it because honest feedback is not always flattering. Self awareness can improve our judgment and help us identify opportunities for professional development and personal growth... “Counselors with well developed emotional self awareness are more effective intuitive decision makers. Intuitive qualities create a “gut
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Professional Development Activity “Career Reflections” Provide an analysis as to how the concepts identified in the speaker’s presentation may or may not help you in your current or future career. The analysis should include key points and action plans as to how you can use the information or list key reasons why the information has no value added toward your current or future career choice. Support your analysis with source citations gained from chapter readings and/or other online resources
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The hospitality industry is exceptionally assorted and worldwide. They might be physiological prudent social and mental (fulfilment of necessities identifying with self-regard‚ status and security.Hospitality items incorporate: convenience‚ transportation‚ voyage operators‚ servicees‚ taxi drivers‚ merchants‚ stimulation‚ nourishment and refreshments‚ emporiums and shopping arcades etc.(Andrews‚2007) The hospitality industry in India is a 3.5 trillion dollar service segment within the worldwide
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the cultural and social issue of it were examined. In tutorial‚ we discussed the questions brought up by our own regarding to Laura Kipnis and Stevi Jackson and Sue Scot’s work. Since my tutorial questions were raised based on Kipnis’ work‚ my reflection will also focus on her work. Kipnis in her work relates monogamy to social relation and pointed out that most people have high possibility to cheat on their spouse. From my perspective‚ Kipnis believes that marriage is against love. When she
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The article that I chose for my first reflection paper is about the investigation of Southwest Airlines removing 109 Jewish high school students off of their flight due to being non-compliant. The students were using their mobile devices when told not to as well as not staying in their seats before taking off. However‚ the executive director of the Yeshiva of Flatbush School did not agree with the flight crews’ actions. One of the teachers stated that there were a small group of students in the back
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Table of Contents Introduction I think it does not require any proof of the claim that we learn throughout our lives‚ that the educational process is not limited to school or higher education institution. At work‚ in interpersonal communication‚ we continue to receive information‚ to deal with new life and professional situations that require us to new knowledge and skills. Thus‚ to achieve success in everyday work and home pushes man to search for effective models
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SELF ESTEEM THE SECRET OF SUCCESS The term self-esteem comes from a Greek word meaning "reverence for self." The "self" part of self-esteem pertains to the values‚ beliefs and attitudes that we hold about ourselves. The "esteem" part of self-esteem describes the value and worth that one gives oneself. Simplistically self-esteem is the acceptance of ourselves for who and what we are at any given time in our lives. It is very important because it affects how you think‚ act and even how you relate
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Reflections: What does this document mean to you? What lessons did you learn from creating it? How is it relevant to your overall theme or purpose? Job Description: This assignment allowed me to explore different job occupations‚ and concentrate on just one that caught my attention. I was able to learn about the details of being a property manager‚ which focus on the pros‚ cons‚ and the expectations of the job. During this assignment‚ I was also able to explore and improve on my writing style
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5 1.1 Definition of hospitality industry and its workforce 5 1.2 Definition of employment turnover‚ reasons and solutions 7 1.3 Employment turnover in hospitality industry 9 1.4 Hanoi’s hospitality and its employment turnover status 10 Chapter 2: Findings from interviews- a case study of 1911 13 2.1 Status of high staff turnover in Hanoi’s hospitality industry 13 2.2 The reasons of high turnover 15 2.3 The solutions to solve the problem of high turnover in Hospitality in Hanoi 18 Conclusion
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