principles or rules that we must follow or embark on in order to succeed in our pursuit of goals. Sales process is a systematic approach to selling a product or service thus successful sales can be achieved if the systematic approaches are being strictly obeyed. Some of the systematic approaches: 1. Customer Centered Approach 2. Establishing Rapport 3. Presentation Techniques 4. Establishing Outline Needs 5. Agreeing the problem or opportunity 6. Prioritising the Buyer Criteria
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Homework Chapter 3 (2‚ 6‚ 7‚ 8‚ 9 ‚11‚ 12‚ 13‚ 14‚ 16) 3-2 Develop your own model of the steps in the planning process. First‚ planning process is a set of steps and strategies to achieve a goal or an aim. The planning process may consist of a missions and visions to help in achieving the objectives that must be identified in an earlier stage. Steps that are required in the planning process include: 1. Start with addressing the mission of this project. 2. Create alternatives ways to archive
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VALUE CHAIN AND SWOT ANALYSIS Chapter 5 VALUE CHAIN ANALYSIS It is undertaken to evaluate a company’s value chain elements. Value chain analysis helps only in identifying the strengths and weaknesses of each elements of firm’s value chain. It can not be used to identify external opportunities and threats. SWOT ANALYSIS It is a situation analysis of the organization. It is a groundwork for matching the strategy both to the external market and internal resources. It is away to analyze
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overheads: variable 400 Other production overheads: fixed 640 Selling overheads: variable 480 Selling overheads: fixed 360 Distribution overheads: variable 280 Distribution overheads: fixed 120 Administration overheads: fixed 600 (5‚720) Net profit for the year 1‚480 Anhad is planning next year’s activity and its forecasts for the year ended 31 October 2014 are as follows: 1. A reduction in selling price per car alarm to RM8 per alarm is expected to increase
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Cross-selling stands for being able to offer to the existing bank customers‚ some additional banking products‚ with a view to expand banking business‚ reduce the per customer cost of operations and provide more satisfaction and value to the customer. For instance‚ when a bank is in a position to sell to a deposit customer (say saving bank or term deposit)‚ a loan product such as housing loan‚ credit card‚ personal loan or vice-versa‚ this would result into additional business and lead to low per
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the product manager‚ I propose to employ the data mining techniques‚ as an important implementation of our Customer Relationship Management (CRM) strategy‚ to better understand the clients of our third party products and increase our profitability. Our bank has various sorts of third party products ranging from mutual funds‚ insurance products to bonds. Commission is earned on selling other companies ’ products. Although the fee amounts are small‚ they are a valuable contribution to diversifying revenue
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Chapter 3 & 5 Study guide Chapter 3 TRUE/FALSE. Write “T” if the statement is true and “F” if the statement is false. 1. The learning environment includes the space but not the facilities in which learning takes place. 2. Myers and Briggs did extensive work matching learning styles to a variety of factors‚ including the physical environment. 3. The Design-Plan-Act system is a three-part system that is designed to help teachers plan the learning environment and activities. 4. An effective
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Chapter 8 Creating a Safe and Healthy Work Environment Healthy and Safety: The Law * Canada- approx. more than 16 billion days lost per year to accidents and injuries costing over $10 billion to economy * Occupational health and safety is regulated by federal‚ provincial and territorial gov’ts. * Health and safety legislation has decreased workplace accidents Occupational injury - Any cut‚ fracture‚ sprain‚ or amputation resulting from a workplace accident. * Injuries to
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government contracts for repairing our bridges‚ roads‚ and railroads. In re-builing our infrastructure‚ we create jobs and create demand which will then create the need for more jobs in many other fields. Another way to create jobs is by using and creating new sources such as green energy. The use of fossil fuels is causing the nation to spend large amounts of money. If we use natural recourses we can create jobs to aid with the development of these natural energy sources and also jobs for inventing
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CHAPTER 3 Arbitrage and Financial Decision Making Chapter Synopsis 3.1 Valuing Decisions When considering an investment opportunity‚ a financial manager must systematically compare the costs and benefits associated with the project in order to determine whether it is worthwhile. Determining the cash value today of the costs and benefits is one way to make such a comparison. In a competitive market‚ a good can be bought and sold at the same price‚ so the market price can be used to determine
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