S TUDENT HANDBOOK (PGDHHM) 2010-11 HOSPITAL SUPPORTIVE SERVICES Instruct io ns: Answer any 5 questions . Each qu e st io n carr ie s 20 MarksT o tal marks 100 1. What are Public Relations? Discuss its importance in ahospital and methods to promote good Public Relations 2. Purchase and management of stores require effectiveplanning and implementation Discuss how you will organizethis function in a 300 bedded hospital 3. Discuss the importance of house keeping
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HARVARD BUSINESS SCHOOL CASE STUDY The Aravind Eye Hospital‚ Madurai‚ India In Service for Sight Professor V. Kasturi Rangan Rev: June 7‚ 1993 Harvard Business School N9- 593- 098 Rev June 7‚ 1993 The Aravind Eye Hospital‚ Madurai‚ India: In Service for Sight I (the casewriter) arrived early at 7.00 a.m. at the outpatient department of the Aravind Eye Hospital at Madurai‚ India. My sponsor‚ Thulasi (R.D. Thulasiraj‚ hospital administrator) was expecting me at 8.00 o’clock‚ but I came
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Healing Hospital: A Daring Paradigm Healing hospitals are being built with the intention of providing patients with a calm‚ quiet‚ visually pleasing‚ and stress-free therapeutic environment‚ while providing advanced technologies and excellent care. The healing hospital paradigm focuses on providing holistic care by improving the patient’s physical‚ mental‚ and spiritual well-being (Eberst‚ 2008). When new hospitals are being built‚ the focus is on how many beds it will hold‚ where they will be located
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of Shouldice hospital from experiential marketing‚ brand loyalty‚ providing a memorable experience‚ the importance of good word of mouth advertising‚ to focus and using one’s competitive advantage to such an extent that although people might try to copy it‚ there are slim chances of them getting it right. Shouldice hospital is marketing a well-developed‚ focused service delivery system‚ it is providing an experience. Core Competency Dr. Earle Shouldice who founded the hospital started this operation
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MARION CAMP MEMORIAL HOSPITAL The Marion Camp Memorial Hospital provides convalescent care for patients with long-term illnesses as well as for patients who require extended periods at physical therapy. The average length of stay at the hospital is for months. The hospital is supported through a combination of state and federal funding‚ medicare payments‚ and private donations. Less than 10 percent of the hospital’s revenue is derived from the patients. The hospital director‚ H. John (Big Jack)
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Shouldice Hospital – A Cut Above 1.) How well is the hospital currently utilizing its beds? The hospital stay cycles have been provided: | Mon Beds | Tue Beds | Wed Beds | Thu Beds | Fri Beds | Sat Beds | Sun Beds | Available Beds | 90 | 90 | 90 | 90 | 90 | 90 | 90 | Monday Admission | 30 | 30 | 30 | | | | | Tuesday Admission | | 30 | 30 | 30 | | | | Wednesday Admission | | | 30 | 30 | 30 | | | Thursday Admission | | | | 30 | 30 | 30 | | Friday Admission | |
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Case Summary of Shouldice Hospital Ltd. Shouldice Hospital is a “focused factory:” a hospital with a specific area of expertise that gives it competitive strength resulting in lower cost‚ higher quality service for its patients‚ and better pay for and loyalty from its employees. Specializing in external abdominal
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Case Study: Mountain View Community Hospital 1. Mountain View Community Hospital (MVCH) wants to provide better services than their current deliverables. Therefore‚ databases can help MVCH reach their goal through making relational applications provide information about clients or patients without having a book or paperwork to search for every time. A centralized database application that is not a conjunction of separate applications makes information fluid and accessible without much of a hassle
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Healing Hospital: A Daring Paradigm Grand Canyon University: HLT-310V January 20‚ 2013 Introduction In our quest for providing a wholesome and healing environment for patients today‚ some hospitals have focused on holistic approaches that encompass the body‚ mind and soul to incorporate external environment. The model of healing hospital paradigm takes recovery and wellness of a person’s total being into account. Contrary to traditional way of curing diseases‚ this model concept embellished
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JIT at Arnold Palmer Hospital Arnold Palmer Hospital’s is one of the most important hospitals in the US where it specializes in treatment of women and children. One of its main goals is manage a reduce costs‚ for this reason Arnold Palmer hospital uses some crucial just-in-time (JIT) techniques. These techniques help to maintain the control of its inventory with a high efficiency and low cost. The mission of this case will be answering the discussion questions‚ but focusing in Just-in-time strategies
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