"Service blueprint airline" Essays and Research Papers

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    South-West Airline

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    uth-West AirlineA07-05-0006 Southwest Airlines 2005 You are now free to move about the country.™ In 2005‚ Southwest Airlines (Southwest)‚ the once-scrappy underdog in the U.S. airline industry‚ carried more domestic passengers than any other U.S. airline. The company‚ unlike all of its major competitors‚ had been consistently profitable for decades and had weathered recessions‚ energy crises‚ and the September 11 terrorist attacks. In recent years‚ Southwest had become more aggressive with its

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    Delta Airline Case

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    Summary of Case In the case study changing Dynamics of the U.S. Airline industry were discuss and dealt with. Between 2001 and 2005‚ Delta Airlines‚ the third largest U.S. Airline‚ lost $10 billion. Delta wanted to increase its liquidity so they decided to sell its subsidiary Atlantic Southeast Airlines to Sky West Airline for $425 million in August 2005. Analysts believed that Delta was on the merge of bankruptcy. The Civil Aeronautics Board 9cab) imposed major restriction on marketing entry and

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    Cathay Pacific Airlines

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    Cathay Pacific Airlines Cathay Pacific has been serving and growing with Hong Kong for 60 years. Being as the world’s largest international cargo airline and the world’s busiest airport in terms of cargo traffic‚ Cathay Pacific is one of the seven airlines to be ranked as a 5-star airline by Skytrax in 2009. Affected by the unstable global situation of political‚ economic and cultural‚ each single change of general environment may cause significant influence of airline industry. Therefore‚ to

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    Domestic Airlines in India

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    Domestic Airlines in India - Leveraging Price   Till the year 2002‚ the Indian traveler rarely traveled by air as the fares were much higher than those for road and rail travel. But in 2002‚ the companies offering air travel changed the market dynamics completely. For the first time in the history of the industry‚ efforts were made to make air travel affordable to a larger section of the population‚ leading to an unprecedented development in the commercial aviation industry in the country. The

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    Key Functions of Airlines

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    AIR CARRIER PLANNING & OPERATION MANAGEMENT Objective Airlines are no more used by the rich. Now they have become Essential for the modern day of transportation system the objective of this topic is to make the student aware of it operation and also its management. .From outside to a passenger it seems a very simple means of transport but its operation and management it an absolute professional and it requires highly professional approach. This

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    Southwest Airlines Module: Business Management Vanessa Eelma Alyssa Julianna Farkas Thomas Schillinger Peter Lukacs Attila Radvanszki Adam Radvanszki 29th November‚ 2010 Word Count : XXXX Contents 1. Introduction 3 2. Literature Review 4 2.1 General Introduction of Theories Used 4 2.2 SWOT Analysis 4 2.3 External Factors 4 2.4 Organizational Structures 4 2.5 Hofstede’s Theory 5 2.6 Cultural Elements 5 2.7 Motivation 5 3 Analysis of Southwest Airlines 5

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    indigo airlines

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    Birla plots a growth story amid slowdown Kumar Mangalam Birla’s business has grown steadily in the downturn because of the scale and capacity he has built in the last five years With the recent announcement to acquire Jaypee Cement’s 4.8 million-tonne cement plant in Gujarat‚ Aditya Birla Group’s soft-spoken promoter and chairman‚ Kumar Mangalam Birla‚ has taken UltraTech Cement within striking distance of its nearest competitor to grab the top slot in the cement sector. After the deal‚ UltraTech

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    Virgin Atlantic Airlines

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    Problem statement The main challenge facing Virgin Atlantic Airlines is identifying and executing a strategy that will help it become a more profitable and established airline in the industry going forward. Virgin had an income loss of 14.5 M pounds in 1991-92‚ and a small profit of 0.4 M pounds in 1992-93(Exhibit 2). In contrast‚ British Airways had $297.7 M profit which is 3.19% of its total sales in 1992 (Exhibit 10). VAA has been pursuing a marketing strategy to serve all classes of passengers

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    Airlines Strategy Analysis

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    A CASE STUDY OF DELTA AIRLINES Creative Media Services Research Team: Todd Beals‚ Matt Tucker‚ Mary Vick 12/02/03 Mission – to be an air carrier with superior customer service that provides air transportation for passengers and cargo‚ utilizing low-cost carriers and regional jets throughout the United States and around the world. SWOT ANALYSIS Strengths: 1. 3rd largest mega carrier; established name; excellent reputation; worldwide brand recognition. Delta has been among the DOT’s top

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    Aloha Airlines 243

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    Abstract On 28 April 1988‚ Aloha Airlines Flight 243 experienced structural failure and consequent explosive decompression at 24‚000 ft. over the Pacific Ocean while en route from Hilo to Honolulu‚ HI. The flight crew enacted appropriate contingency procedures and was able to safely land the aircraft at Kahului Airport in Maui. During the event‚ an 18-ft. section of the fuselage skin had separated from the aircraft. The study of this accident and the safety issues identified as a result are classic

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