The budget airline industry in Singapore presents an interesting situation for analysis. It has 3 main local players plus a foreign player‚ namely Valueair‚ Tiger Airways‚ Jetstar Asia Airway and Airasia but Jetstar Asia Airways has effectively merged with Valueair. There are also possibilities of more foreign budget airlines operating in Singapore‚ and big airlines may also slash their prices to compete with the budget airlines. The higher fuel price‚ terrorist threat and restrictive govt policies
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The Airline Industry during the Regulated Era Airline Management The airline industry before 1977 was very different than the industry today. Before the Airline Deregulation Act of 1978‚ the airline industry was regulated by the United States Government under the Civil Aeronautics Board. Regulation provided many benefits to air carriers such as set route pricing‚ and a difficult to enter marketplace. The regulated era also had numerous drawbacks such as inefficiencies of route structuring
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1. Customer Service Encounter 1.1 Service Encounter I went to an OPPO outlet to get several phone covers of different phone models. When I entered the store‚ I was approached immediately by a staff with a smile. She inquired if I needed help with anything. I told her the models of the phone covers I need while maintaining eye contact with me. She then took the covers and passed it to me promptly. I went home after the purchase and realised I got the wrong phone case of one phone model. I went back
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Company Chosen: British Airways Existing Line of Business: Aviation New Market: Indian Aviation Industry British Airways Future Indian Plans: British Airways global CEO Willie Walsh finds India to be one of the fastest growing aviation markets in the world. Walsh‚ who was in Mumbai on September 3rd‚ 2010 to announce a code-share agreement with Kingfisher Airlines‚ says that despite the airline facing mounting competition from other international carriers operating in India‚ he is not worried
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Discussion on U.S Airline Industry Discussion Question 1: Use the model of the general environment (Chapter 2‚ Table 2.1) to evaluate the opportunities and threats facing the U.S. airline industry and Southwest Airlines in particular. What are the key opportunities and threats? The health of the overall U.S airline industry is still tenuous in-spite of the passenger traffic volumes returning to pre-9/11 levels. A survey estimated that from 2001 through 2003‚ the US airline industry reported to
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intensifying customer services (Bill Dodds‚ 2003). In the transportation industry‚ there are more and more budget airlines and they are fiercely competing. Budget airlines dropped their prices to attract customers and price can be considered as a competitive advantage for budget airlines to normal airline. However‚ in fact‚ many budget airlines invest to low cost for competition rather than meet the needs of their customers. Consequently‚ the quality of services of budget airlines is very poor and does
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THE UK AIRLINE PASSENGER INDUSTRY Monday‚ November 1 2010 I. INTRODUCTION There are many factors that affect the everyday operation of a firm in an industry. These factors are both internal and external and hence a firm will need to adjust its strategies to accommodation both. However‚ in this paper I will be focusing mainly on the external factors that will affect the existence of a firm in an industry. (Cyert.R.M et al‚ 2003) II. DEFINITION OF THE UK PASSENGER AIRLINE INDUSTRY The
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Airline Industry: Pricing Structure and Strategies ABSTRACT The profitability of an airline industry depends on filling seats‚ and on the company’s ability successfully to anticipate the cost and price structures of their competitors. However‚ many airline carriers have a hard time accomplishing this because the average airline passenger just needs to travel from one destination to another in the most convenient and shortest amount of time at a reasonable price. Therefore‚ customers in this
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flight‚ doesn’t mean you should get less”. With this motto‚ Westjet becomes one of the lowest operating costs and the most successful airline company nowadays. In the early 1990s‚ the airline industry suffered a serious threat‚ caused by high fuel costs and a decline in air travel. At that time‚ only few airlines with low price of fare‚ such as Southwest airline‚ were able to make profit.(Hoover‚ 2010) Thus‚ the executives of Westjet decided to follow Southwest airline’s business model‚ which featured
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THE AIRLINE INDUSTRY: Trends‚ Challenges‚ Strategies John Wensveen‚ Ph.D. Dean‚ School of Aviation Dowling College New York‚ USA www.dowling.edu President‚ Airline Visions www.airlinevisions.com The University of Sydney Faculty of Economics and Business Leadership and Policy Seminar Series Sydney‚ Australia 23 February 2010 Presentation Objectives • Provide background on the global industry • Present a regional analysis • Discuss current and future evolvement of the industry (trends) • Discuss
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