SERVICE MODEL GAP QUESTIONNARIE 1. Name……………………………………….. 2. Age a. Below 20 b.20 to 30 c.31 to 4o d.41 to 50 e.51 and above 3. Gender b. Male b. female 4. Marital status c. Married b. Unmarried 5. Occupation d. Business b. government job c. private jop d.non income group e. others 6. Nationality a. India b. England c. America d. French e. others 7. Income level (monthly) a. below Rs.20.000 b. Rs.21‚000 to Rs 30
Premium Hotel Marital status Star
customers have already passed the post-purchase stage as they found their solution to their needs at the Bell Telecommunication Company. They have evaluated the experience attributes and faced some issues; therefore they have contacted a costumer service representative to report their complaints. Place & Time: the four costumers complaints are based in one area in Toronto at Willow Street in the middle-class suburb of the city‚ and they were all able to contact a costumer agent through the phone
Premium Telephone Marketing Customer service
credit reporting bureaus‚ when it was not. In the Dealers’ Financial Services‚ LLC (Dealer) consent order‚ Dealer misrepresented that an add-on vehicle service contract would add “just a few dollars to your monthly payment” or that GAP insurance product would add “just a few pennies a day to your monthly payment” when average monthly cost was over $40 and $12.55‚ respectively. Last‚ in Chase Bank USA and Chase BankCard Services (Chase) Consent Order‚ Chase substantial assistance to debt collectors
Premium Balance sheet Generally Accepted Accounting Principles Debt
Services represent approximately 80 percent of the U.S. GDP and a growing percentage of the GDPs of countries around the world. Companies‚ governments‚ and universities worldwide have recently awakened to the realization that services dominate global economies and economic growth.1 Yet‚ in practice‚ innovation in services is less disciplined and less creative than in the manufacturing and technology sectors.2 While Business Week’s 2007 top twenty-five most innovative companies list includes
Premium Customer service Business process modeling Process management
Name: Aljan L. Collado Yr/Sec: 1st yr. / Hum001 CPE12FA2 Submitted to: Mr. Ganacias Film Analysis “3 Idiots” I. Summary The “3 Idiot” movie gives many moral lessons in life about hope‚ friendship‚ studies‚ family‚ and the goodness in life. Its famous dialogue “all is well” or “aal izz well” as Rancho pronounced‚ tells us to think positive‚ and not fear any problems‚ just face it with confidence‚ because every problem has its own reason and that reason has a good outcome. The movie tells
Premium Friendship Philosophy Sociology
Our soldiers leave wars in foreign countries only to fight another war at home. David Finkel explores the hidden pain and suffering of war-families and veterans in his book Thank You For Your Service. Finkel‚ winner of the Pulitzer Prize and author of a New York Times Best Book of the Year‚ has spent hours upon hours researching‚ interviewing‚ and simply documenting what a two-decade war does to a soldier and their family. With no specific target audience‚ it is at least suggested those unfamiliar
Premium Suffering The Reader The Help
American International University-Bangladesh (AIUB) Proposal On “Evaluating Services by a Customer Service Department” A study on Real Estate and Developer Business in Bangladesh Supervised By: DR. MD. FARUQUE HOSSAIN Faculty of Masters of Business Administration American International University-Bangladesh (AIUB) Submitted By; Debnath‚Pragya Paramita ID- 11-95135-3 Course name: Research
Premium Customer service Service system Customer
Social Service and Students Man owes the happiness of his life to society. Hence it is his duty to serve the society in the best possible manner. Again the mission of life is social service. We live for others‚ not for ourselves. Even nature teaches us the lesson of service. The sun‚ the moon‚ the earth‚ the stars‚ the rivers‚ the trees‚ etc.‚ exist for others. Social‚ service means selfless service to humanity. It is based on love of humanity. Social service develops a spirit of brotherhood
Premium Sociology
Jacob Silverman’s Terms of Service provides a unique perspective on the evolution of social media and the effects it is having on society. Not only are corporations using the information posted on social media to bombard users with advertisements‚ the demand to be noticed has forced users to falsely portray their life in order to increase popularity among their followers. With more and more of our lives migrating to various social media platforms such as Facebook‚ Instagram‚ and Twitter‚ it can be
Premium Reality Facebook Social media
which services can be distributed and the challenges faced using the various channels of distribution. INTRODUCTION A service can be defined as an essentially intangible benefit either on its own right or as a significant part of a tangible product which through some form of exchange satisfies an identified need (Palmer‚ 2001). From the dictionary it is said to be a system or organization that provides for a basic public need. Distribution is the process of making a product or service available
Premium Marketing