Our business idea has been to develop a holistic health-service related smartphone application as we have identified the growing market potential of using mobile technology to digitalise healthcare services. The application we have designed‚ eMed‚ will provides two main functions: emergency call and notifications‚ and medication monitoring and reminder. The aim of eMed is to simplify and speed up access to health and emergency services in the event of an emergency‚ and also to facilitate patient
Premium National Health Service Service provider Smartphone
International Journal of Quality & Reliability Management Emerald Article: Creating‚ Maintaining and Reinforcing a Customer Service Culture Richard A. Martin Article information: To cite this document: Richard A. Martin‚ (1992)‚"Creating‚ Maintaining and Reinforcing a Customer Service Culture"‚ International Journal of Quality & Reliability Management‚ Vol. 9 Iss: 1 Permanent link to this document: http://dx.doi.org/10.1108/02656719210007545 Downloaded on: 07-02-2013 Citations: This document
Premium Customer service Customer
PR Journals Journal entry 1: Role – Stakeholders Stakeholders are anyone who has a vested interest in a company. Stakeholders can be affected directly by the company’s actions. If a company wants to introduce a new policy‚ such as an eco-friendly policy‚ the effects of this policy will affect the loyalty and strength of those stakeholders. There are two different types of stakeholders‚ internal and external (Chia & Synnott 2012). The internal stakeholders are those within the company‚ such
Premium Barack Obama Public relations Communication
implementation‚ also‚ training outcomes and needs assessment will be mention. Customer service and good customer service: Customer service is the provision of service to customers before‚ during and after a purchase. Customer service is a series of activities designed to enhance the level of customer satisfaction – that is‚ the feeling that a product or service has met the customer expectation. Good customer service is the lifeblood of any business. You can offer promotions and slash prices to bring
Premium Customer service Customer Service
Gold Spa and Fitness Club Marketing for Services Project Report By: Ali Owais Arshia Azhar Arsalan Khan Hassan Tahir M.Adeel Tariq Momin Malik Ibrahim Farukh Haroon Ahmed June 27‚ 2012 Lahore School of Economics Table of contents Executive Summary……………………………………………………………………3 Introduction…………………………………………………………………………….4 Core and Supplementary services…………………………………………………….5 3 Stage model of consumption…………………………………………………………8 Flower of Service……………………………………………………………………….11 Distribution
Premium Massage Service system Marketing
Business Intelligence Journal January‚ 2011 Vol.4 No.1 Business Intelligence Journal Volume 4 - Number 1 - January 2011 - Semiannual Publication The Business Intelligence Journal (BIJ) is published by the Business Intelligence Service of London‚ UK (BIS) in collaboration with the European Business School (Cambridge‚ UK) and the Business Management and Economics Department at the School of Doctoral Studies of the European Union (Brussels‚ Belgium)‚ as semiannual open access content publication
Premium Emotional intelligence Intelligence Intelligence quotient
CHALLENGE ON KBANK’S SERVICE EXCELLENCE By Natnicha PRACHAKITTIKUL (ETU20150043) MSc in International Luxury and Brand Management ESC Rennes School of Business Abstract Many people have doubt about KASIKORNBANK (KBank) service. As double standard still remains in KBank branch services‚ it is urgent need for KBank to improve its services in order to meet its commitment “Towards Service Excellence (at every level)”. In this essay‚ five features of service‚ 7Ps service marketing mix‚ and SERVQUAL
Premium Brand Brand management Quality of service
Application: Police Encounters with Suspects and Evidence David Green CJ227: Criminal Procedure Prof: Kurt Austin Zimmer May 29‚ 2012 As long as there are people who engage in suspected criminal activity‚ there will always be the police with whom they will have an encounter. Good‚ bad or indifferent there will always be these questions that will need to be answered; were the police legally justified in the way they approached and carried out their encounter with the suspect? And
Premium Management Organization Sociology
Strategic Service Marketing Reflective Journal Nicolae Focsa B00053177 Department of Business School of Business & Humanities Institute of Technology‚ Blanchardstown Dublin 15. Word Count 13582 Words General Business –BN101 Strategic Service Marketing 16th December 2014 Table of Contents 1.0 Introduction 1 2.0 Week 1 1 3.0 Week 2 1 3.1 1 4.0 Week 3 1 4.1 1 4.2 1 4.3 1 4.4 1 4.5 1 4.6
Premium Customer service Quality of service Service
which services can be distributed and the challenges faced using the various channels of distribution. INTRODUCTION A service can be defined as an essentially intangible benefit either on its own right or as a significant part of a tangible product which through some form of exchange satisfies an identified need (Palmer‚ 2001). From the dictionary it is said to be a system or organization that provides for a basic public need. Distribution is the process of making a product or service available
Premium Marketing