Closely at Plate 3.1.9‚ what do these sources tell us about fifteenth – and sixteenth- century cross-cultural encounters? This assignment will discuss the nature of a cross-cultural encounter in the 15th and 16th centuries between the Portuguese traders and the people of Benin‚ leading to Portuguese figures depicted in Benin art and furthermore our understanding of cross-cultural encounters in general The plaque under consideration (plate 3.9.1) is of three forward facing warriors‚ dressed in only
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An encounter I could never forget. “Ring! Ring!” “Shin! Shin! Please wake up‚ you are late to work!” Damn! It is already 8.30 in the morning. Today I have a very important meeting in my office! My wife‚ Stella‚ says‚ “Your breakfast is on the table‚ dear.” Yeah. I am Shin. My body is well-built because sometimes I go to the gymnasium to sweat it out. I have droopy eyes and I am proud of it because only a few people have this kind of eyes. On the other hand‚ my wife‚ Stella‚ is a housewife. She
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SERVICE QUALITY AND CUSTOMER SATISFACTION AT ISS FACILTIY SERVICE COMPANY (CLEANING SERVICE) Kalyan Malla Bachelor’s Thesis May 2012 Degree Programme in Facility Management To0urism‚ Catering and Domestic Services DESCRIPTION Author(s) MALLA‚ Kalyan Type of publication Bachelor´s Thesis Pages 57 Confidential ( ) Until Date 07.05.2012 Language English Permission for web publication (X) Title SERVICE QUALITY AND CUSTOMER SATISFACTION AT ISS FACILTIY SERVICE COMPANY (CLEANING
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Nowadays‚ it is easier and easier for people to travel abroad. Thank to the globalization‚ the amount of foreign tourist is continuously increasing in some developing as well developed countries. Along with many benefit and joyfulness that traveling abroad brings to them‚ there are many disadvantage of it that suffer to the foreign tourists‚ especially‚ when they do not get some knowledge about the journey‚ destinations… before traveling. People desire to travel abroad because they can take the
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have already passed the post-purchase stage as they found their solution to their needs at the Bell Telecommunication Company. They have evaluated the experience attributes and faced some issues; therefore they have contacted a costumer service representative to report their complaints. Place & Time: the four costumers complaints are based in one area in Toronto at Willow Street in the middle-class suburb of the city‚ and they were all able to contact a costumer agent through the phone and all had
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Paranoid but fanciful‚ Winston imagines an encounter with O’Brien that might deepen their rebellious tie. Although Winston is portrayed as being intelligent‚ his cause blinds him‚ he is overly eager in finding alliances‚ and as a result jumps to conclusions. Briefly following the aforementioned excerpt‚ Winston uses writes in his diary‚ “DOWN WITH BIG BROTHER. DOWN WITH BIG BROTHER. DOWN WITH BIG BROTHER. DOWN WITH BIG BROTHER. DOWN WITH BIG BROTHER.” (36-37). In his own small way of going against
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Bijena Adhikari Jerome Parent English 121-56I 04/04/2012 The World of Doublespeak. In 1989 William Lutz published a book called “Doublespeak” which talked about how doublespeak has been used in our day to day communication from the public to the government. Doublespeak is usually referred as a language to misguide the audience or it
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Lecture Topic 1 : The Service Sector Reading : Chapter 1‚ Services Marketing : People‚ Technology‚ Strategy by Kotler & Wirtz‚ 7th Edition. The Service Sector- some facts : • In the West‚ business conditions generally remain difficult for service sector firms with falling prices hitting profitability. - The service sector typically accounts for between 66% and 75% of GDP in most of the more highly developed economies. (Central Intelligence Agency‚ 2011)
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FEATURES OF SERVICES In terms of economics‚ service is a transaction where no physical goods are transferred from the seller to the buyer. The benefits of services are held to be demonstrated by the buyer’s willingness to make the exchange. In terms of management‚ Service is a customer-focused approach in delivering information technology. Service Management focuses on providing value to the customer and also on the customer relationship. Some of the basic features of Services are: 1. Intangibility:
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Europe and the World: New Encounters‚ 1500-1800 On the Brink of a New World ❖ By the 16th century‚ the Atlantic seaboard had become the center of a commercial activity that raised Portugal and Spain and later the Dutch Republic‚ England‚ and France to prominence ➢ the age of expansion was a crucial factor in the European transition from the agrarian economy of the MA to a commercial and industrial capitalistic system. The Motives ❖ Contact w/non-Europeans remained limited until the end of
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