Table of contents WHAT IS SERVICES? ………………………………………………………………………………..………………04 CLASSIFICATION ……………………………………………………………………………………………………...04 GROWTH IN GDP…………………………………………………………………………………..…………………06 EMPLOMENT…………………………………………………………………………………………..………………07 SECTRAL ANALYSIS…………………………………………………………………………………..……………. 08 COMPARESION OF TWO SUB SECTORS……………………………………………………..…………….09 1. TRANSPORT AND COMMUNICATION……………………….…09 2. FINANCAL AND INSURANCE………………………………………..10 CHALLENGES AND SOLUTION………………………………………………………………………
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Gap between service delivery and external communication: consumer expectations are highly influenced by statements made by company representatives and advertisements. The gap arises when these assumed expectations are not fulfilled at the time of service delivery. According to the statement provided by the official website of Hkexpress‚ That’s why we have invested in state-of-the-art Airbus A320 aircraft; to get you to your destination safely‚ on time‚ every time. If customers just focus on the
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this angle to internal business. For this paper‚ Gap 360 Ltd has been selected as a case study. Gap 360 Ltd is a company which focuses on the gap year travel industry‚ their strategic aim is to become the leading brand in the UK gap year travel market. However‚ this aim cannot be achieved without thoroughly comprehending their position‚ relative to three environmental forces through a situational analysis (See Appendix 1). The situational analysis will examine‚ the macro‚ micro‚ and market environments
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A STUDY ON IMPACT OF FDI ON SERVICE SECTOR Presented By: Ms Pushpa A Dept of Management studies Garden City College Bangalore| Ms Shymala J. Dept of Management studies Garden City College Bangalore| | ABSTRACT The last two decades have witnessed an unprecedented growth of the Indian service sector. FDI is a tool for economic growth through its strengthening of domestic capital‚ productivity and employment. FDI plays a vital role in the up gradation of technology‚ skills and managerial capabilities
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Retailing VTU notes PART-B- RETAIL MANAGEMENT MODULE 5 - RETAIL MANAGEMENT Retail Management: Definition: “Retailing consists of activities involved in selling goods and services to ultim ier. Retailers will be interested to assess the working of the supplier on paramerter such as innovation‚speed of new product or variant introduction‚ sampling service‚ marketing support(advertising and promotion) and handling queries and complaints. CATEGORY MANAGEMENT: Category management is the
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commerce Executive Master of Business Administration (EMBA) programs GAP Strategic Audit Strategic Management Dr. Manal EL kordi Presented by : Khaled Abdel Aziem Mohamed shams Cohort 3 JAN 2013 STRATIGIC MANAGEMENT Page 1 INDEX Topic Page Word of honest………………………………………….…………………….3 Introduction to industry……………………………………………………4 About GAP ………………………………………………………………………..4 Current Status…………………………………………………………………..5 GAP Profile & Mission……………………………………………………….5 External Environment………………………………………………………
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researchandmarkets.com/reports/585710/ Retail Industry in India - Porter’s Five Forces Strategy Analysis Description: Huge population‚ increasing per-capita income and changing consumer habits - all these developments have culminated in the booming of the retail sector in India. The majority of retail sales take place through the unorganized sector‚ which is stores that are popularly known as the kirana‚ or the mom-and-pop-up stores. The organized retail sector that constitutes highly organized malls
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Case Analysis and Strategic Recommendations for GAP Inc.‚ Introduction The Gap was founded in 1969 by husband and wife Don and Dorris Fisher. It started in down town San Francisco as a Levis retailer who also sold records. From the beginning‚ the Fishers wanted the company to have a unique image. They wanted shopping for jeans to be a fun and easy experience as opposed to the difficult and unexciting experience that was present in the 1969 jeans industry. The Fisher’s
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SERVICE SECTOR AND ROLE OF HUMAN RESOURCE MANAGER IN SERVICE SECTOR INTRODUCTION TO SERVICE SECTOR The service sector or service industry is those sector or industry that is excluded from primary sector and secondary sector. This sector deals in ’intangible goods’ The service sector consists of the "soft" parts of the economy‚ i.e. activities where people offer their knowledge and time to improve productivity‚ performance‚ potential‚ and sustainability. The basic characteristic of this
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SWOT analysis is a strategic planning method used to evaluate the Strengths‚ Weaknesses‚ Opportunities‚ and Threats involved in a project or in a business venture. It involves specifying the objective of the business venture or project and identifying the internal and external factors that are favorable and unfavorable to achieve that objective. -A SWOT analysis must first start with defining a desired end state or objective. A SWOT analysis may be incorporated into the strategic planning model
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