Paul Pressler joined Gap Inc.‚ one of the largest specialty retailers in the world‚ as President and Chief Executive Officer in September 2002. Pressler oversees a portfolio of brands including the company’s flagship Gap brand‚ as well as Banana Republic‚ Old Navy and Forth & Towne. Under his leadership‚ Gap Inc. has significantly strengthened its balance sheet through a combination of operational improvements‚ aggressive debt management and continued solid cash flow. This strong financial platform
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company needs to provide goods and services: • At lower cost • At maximum customer satisfaction • With competitive advantages. The guest satisfaction starts at recruitment with: • Recruit the right staff • Train and motivate them • Empower them to deliver guest satisfaction • Appraise‚ develop and incentive them. 2. Service industry characteristics The service industry is special because: • The service is delivered by people to people • The service is produced and consumed at the same
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Purpose of the Gap Analysis The purpose of this gap analysis is to use self-study resources to quickly identify the most obvious gaps in IT services on campus and then to use existing resources to begin to fill those gaps. The study also serves to establish baseline measures from which to measure progress toward future IT goals and plans. This self-study is not intended to replace development of a comprehensive strategic plan for ITT-Tech‚ but is rather meant as a perquisite to ensure that the required
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The wage gap has yet again received some much deserved scrutiny as the Australian Greens political party‚ a left-wing environmentalist party who have gained increasing support from the Australian public in recent years‚ released on 31 July‚ 2015 that they will be introducing a bill to parliament in the next month which aims to eliminate “salary secrecy” within workplaces by banning “pay gag clauses” and ensuring that existing “gag clauses” are unenforceable. “Gag clauses” are contractual clauses
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Explain about the retail store 6 Explain why you have chosen this retail store 7 Explain about your scenario as a mystery shopper and what you did at the outlet 8 Describe the retail store’s customer service with your knowledge of Pet Peeves and 14 factors of company culture. 10 Suggest some solutions to improve the retail store’s customer service 14 Conclusion 15 Executive Summary Acting as a “mystery shopper“ we have evaluated one of the McDonalds’ retail shops. We have
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Strengths Large network of physical stores Gap‚ the company‚ has a large network of physical locations. At the beginning of February 2008‚ the company had 3‚167 stores‚ including 1‚249 in the US and 1‚918 in international locations such as Canada‚ the UK‚ France and Japan. Gap has also entered franchise agreements to operate Gap stores or Gap and Banana Republic stores in Singapore‚ Malaysia‚ United Arab Emirates‚ Kuwait‚ Qatar‚ Bahrain‚ Oman‚ Indonesia‚ and Korea. Comparatively‚ Gap’s competitor
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RETAIL LOCATION ANALYSIS GENERAL 1. What is the shopping mall builder/developer name? 2. Where is/are the proposed location(s) in the shopping mall? (State available floor unit numbers‚ and their corresponding available floor sizes) 3. What is the ratio of shop space ownership between developer and individuals? 4. What are the lease/rent quotations? 5. What is the lease length? 6. Is there a rent escalation rate? If so‚ what is the rate? (e.g. every 3 years?) 7.
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largest industries. This industry includes a broad range of businesses such as airlines‚ hotels‚ cruise lines‚ rail lines‚ car rentals but also travel agencies‚ tour operators and other travel suppliers that are part of a chain supply of products and services. Initially‚ travel supply chain was linear‚ involving travel providers who supplied Tour Operators who turned to Travel Agents who sold to travelers. With the emergence of new technologies‚ all the players of the supply chain now have direct access
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Retail Business Analysis BUS620: Managerial Marketing Prof. Adebowale Onatolu October 31‚ 2011 Retail Business Analysis “Payless ShoeSource‚ Inc. is the largest footwear retailer in the United States. Payless has built its success by offering a large selection of shoes at very low prices‚ most selling for less than $15 as of 2004” (fundinguniverse.com‚ N/D‚ para. 3). Payless ShoesSource has implemented generic and segmentation marketing strategies in order to market their products successfully
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Gap analysis is a technique of asset-liability management that can be used to assess interest rate risk or liquidity risk. Implementations for those two applications differ in minor ways‚ so people distinguish between interest rate gaps and liquidity gaps. This article discusses both. Gap analysis was widely adopted by financial institutions during the 1980s. When used to manage interest rate risk‚ it was used in tandem with duration analysis. Both techniques have their own strengths and weaknesses
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