of the current service concept at the North Ridge Lyceum Ltd. It is consists the findings of an analytical assessment of the school using the Flower of Service Concept. Supplementary services‚ which are the petals‚ rally around the core of the service which is used to augment the core service or business and also it adds extra appeal to the core. These supplementary service are grouped into two (2) * Facilitating supplementary service element * Enhancing supplementary service element. The report
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possibilities of electronic learning (E-learning). The use of the Web as an educational medium was hailed as a indication of overwhelming modifications for communities‚ businesses and markets. By now‚ well over a decade later‚ one might expect that the perception of E-learning would be well classified and unmistakably distinguished from other forms of learning. The term E-leaning means electronic learning‚ which deals with various forms of technology enhanced learning. E-learning is basically the use
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Introduction Catering services provided vary depending on the event and can include: cooking and delivering food to an outside location; cooking‚ delivering and serving food; and full-service (preparing food‚ providing service staff‚ decoration of event location‚ prep and clean-up). In some cases of full-service catering‚ the caterer is called an event managing company. When most people refer to a "caterer"‚ they are referring to an event caterer who serves food with waiting staff at dining
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CAMBRIDGE ASSOCIATION OF MANAGERS GRADUATE DIPLOMA IN HOSPITALITY‚ TOURISM AND RECREATION. CUSTOMER SERVICE CUSTOMER SATISFACTION IN HOSPITALITY AND TOURISM INDUSTRY [A CASE STUDY OF WHITESANDS BEACH HOTEL] DONE BY : LYNETTE A. NYAGAYA CANDIDATE NO: CAM / 2008 / GD/ KEN/ 00425 PURPOSE : Fulfillment of CAM graduate diploma in hospitality‚ tourism and Recreation. [Customer service] Dated July 2008 Presented to : Cambridge Association of Managers‚ International Examinations‚ Cambridge‚ UK
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Learning to Swim Abstract This research paper is about learning to swim well‚ and it includes some important recommendations and warnings about swimming. Learning how to swim or improving swimming technique can in fact be an enjoyable experience. This research specifies step by step how to swim without any problem. People will learn that by practicing progressive swimming exercises with the proper mindset they can learn each swimming stroke step by step‚ quickly and have fun. The important thing
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Solutions for Education services e-Business planning activities and implementations are occurring in educational organisations around the world. Generally the developments are adhoc‚ occurring in single institutions or in part of the sector and not in others. Developments in e-Business are beginning to generate opportunities in the business of administering educational organisations. The various e-business solutions for educational services can be termed as e-learning. E-learning is essentially the computer
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http://wps.prenhall.com/chet_woods_frontoffmgmt_1/43/11206/2868811.cw/index.html Learning Objectives Chapter 1: Overview of the Lodging Industry Objective 1 Explain how the lodging segment is integral to the travel and tourism/hospitality industry. Objective 2 Provide an overview of common ways to classify hotels. Objective 3 Discuss how hotels are organized. Objective 4 Describe the most common structures of hotel affiliation ownership and operation. Objective 5 Review the many challenges
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For my last response paper‚ I decided that I wanted to attend a Jewish service. Since I had missed the pre arranged field trip to go with the school‚ I decided that I would grab a friend‚ and make a day out of driving up to Park City to go to the Temple Har Shalom. We set off on our forty minute drive‚ and finally came upon the Temple. The temple itself was very intriguing to the eye‚ it was a mix of brick and what looked like maple wood‚ the architecture was interesting and had a very modern feel
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Introduction to Services Marketing In general‚ goods can be defined as objects‚ devices‚ or things‚ whereas products refer to both goods and services. A service is any act or performance that one party can offer to another that is essentially intangible and does not result in the ownership of anything. Its production may or may not be tied to a physical product. The distinction between goods and services is not perfectly clear. Service is the sum of all encounters between a customer and a service provider
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