"Service marketing case studies" Essays and Research Papers

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    MKT1003X Marketing | Glitzz: Devising a Pricing Strategy | Marketing Case Report (5) | | 1. What factors affect the pricing decisions for a product such as Glitzz? Analyze these factors and comment on the range of prices that can be set. The right price must generate enough sales dollars to pay for the costs of developing‚ producing‚ distributing and marketing the product as well as earn a profit for the company. There are various factors that affect the pricing decision such as objectives

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    Objective The objective of this portfolio is to analyze whether Pfizer Inc. is a market leader of producing ethical products in the pharmaceutical industry in Hong Kong. To achieve this objective‚ Pfizer needs to enlarge and rectify their marketing communications‚ (such as‚ adjust their promotional tools‚ differentiate their products...etc). Introduction Pfizer Inc. is established since 1849 by Charles Pfizer and Charles Earhart and up till now‚ it has 150 countries using their pharmaceutical

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    | | Relationship Marketing Approaches in Services Marketing | | | Over the last years the focus of marketing has changed from transactional to relationship marketing because companies realized that is cheaper to keep old customers rather than attracting new ones. Also this shift has occurred because of the intense rivalry that can be noticed in every industry. Besides its main goal of retaining customers and encouraging repeats‚ relationship marketing also creates value through

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    OpenTable is the US’s largest online restaurant reservation booking service‚ allowing customers to instantly find open tables at restaurants and to book them. The company was incorporated in San Francisco in 1998‚ changed its name to OpenTable.com‚ Inc‚ went public in 2009‚ and is still trading well above its $17 IPO price ($100/share in March 2011 {10}). OpenTable acquired Toptable.com‚ a UK-based reservation website‚ for an estimated $55 million in 2010. Toptable.com’s network included 3‚000 restaurants

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    Service Marketing Management Introduction For this assignment I will be choosing a service organisation‚ with reference evaluating the service processes‚ service people and resource utilisation and how these approaches can possibly lead Starbucks to success. My evaluation of service processes‚ service people and resource utilisation will be appraised with references to purpose and limitation with regard to how the effective management of these areas will lead the organisation to success. Service

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    Cadbury Marketing Case Study

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    MARKETING Choose a product and then critically analyse its market situation and positioning‚ using relevant marketing concepts. Product Selected: Cadbury Dairy Milk (CDM) ASSUMPTIONS & LIMITATIONS ASSUMPTIONS:  While analyzing the market segmentation of CDM assumptions are made for some of the segmentation variables.  Model Market Segments are developed for CDM which are not the exact market segments of CDM.  While preparing the Perceptual map (Price & Quality) users reviews about the

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    Nicole Rugen Marketing Management 03/10/2012 Case Study 7 Pg. 320-324 Starbucks 1.) What is Starbucks’ Product? They have a wide variety of different products. Their main product that they are well known for is their line of premium coffee products. They offer more than 30 blends and single origin coffees‚ hand crafted espresso and blended beverages‚ Tazo teas‚ a line of bottled frappuccino coffee drinks and Starbucks dubbleshot. They also offer an exclusive line of Starbucks Barista

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    online and offline purchases and offered product and service enhancements specifically designed for the internet enabled consumer. At the company ’s inception these unique services were not offered by their competitors. These services included: a customized application process that provided a 30 second approval process‚ ability for consumers to personalize credit cards‚ internet account management‚ reward points program‚ and 24/7 online customer service representative. NextCard was able to provide a differentiated

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    Running Head: TRUSTY TECHNOLOGY SERVICES Case Analysis: Trusty Technology Services Case Analysis: Trusty Technology Services Maribel Mendez has been struggling with her technology business since she started it in 2007. Based in the resort town of Petoskey‚ Michigan‚ she has a year round area population of 10‚000‚ growing to more than three times that during the summer months. Maribel planned to use her savings of approximately $15‚000 as seed money to get the business started. Her lone area

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    GREAT LAKES INSTITUTE OF MANAGEMENT TERM – V CONSUMER BEHAVIOR A CASE STUDY Is Indian Premier League (IPL) well marketed? Prepared by:- Tanvir ali Saiyad (FT 13483) Cricket is being hailed as a religion in India. It is said that cricket unites Indians better than any religion can ever do. Although Hockey is the national game of India‚ it is cricket that enjoys supremacy in terms of fan following.  From a school going kid to retired old man‚ the charisma of cricket has enchanted almost

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