Lecture Topic 1 : The Service Sector Reading : Chapter 1‚ Services Marketing : People‚ Technology‚ Strategy by Kotler & Wirtz‚ 7th Edition. The Service Sector- some facts : • In the West‚ business conditions generally remain difficult for service sector firms with falling prices hitting profitability. - The service sector typically accounts for between 66% and 75% of GDP in most of the more highly developed economies. (Central Intelligence Agency‚ 2011)
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Section One Identify the Market ‘A market is the set of all actual and potential buyers of a product’ (Kotler et al 2009‚ p.11). Usually these buyers all share common needs and wants and can be satisfied through the exchange of the product/service. The target market can be identified using four different types of variables: * Demographic * Geographic * Psychographic * Behavioural In the case of Splendour in the Grass‚ they could use a mixture of these to create their target
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Marketing Mix (Research Paper) Business magazines and websites are abuzz with news about the value of marketing mix modeling as a way to help companies maximize returns on their marketing investments (ROMI). Despite the currency of this topic in the media‚ the concepts and tools of marketing mix modeling date back at least 30 to 40 years. The topic is of growing interest partly because of the corporate world’s interest in growing topline revenue. The last couple of decades have witnessed unparalleled
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The Expanded Marketing Mix: IKEA Introduction At any successful company‚ marketing seeks to connect with customers‚ serve their needs‚ and accomplish the stated mission of the organization. A successful marketing process creates value through consumer satisfaction from brand building before the sale to post-sales service and support (Kotler et al‚ 2001). The marketing strategy process has four primary segments: product‚ price placement‚ promotion and people (Kotler et al‚ 2001). Companies with
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decision process relied on the invention of aspartame‚ which is regarded as a superior sweetener to saccharine with less side effects (Patrick and Thomas‚ 1992). Coca-Cola has been using its marketing mix to prove their success business. Market segments help the company to improve their products and services‚ knowing what their customers need and innovate new sectors. They markets the products selling into different or more than one market (e.g. Diet coke) (Patrick and Thomas‚ 1992). To know what
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a listing of allowable expenses compared with the actual expenses incurred. (2) The actual unit cost is the cost of producing a single products or unit measure of output or service. The budget unit cost is a plan or forecast‚ of a single unit measure of output or service. The conclusion is that the cost of goods and services is more expensive. (3) The cost variable report can assist you to select the right cost by giving you the list of all the expenses and allowing you to choose which expenses
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Coca-Cola Marketing Mix The marketing mix of Coca cola has been changing over time with more and more products being added such that today it has 3300 products‚ and many different ways of advertising all those products. But because of this Coca cola is the brand with the highest brand equity. The 4 P’s of Marketing: Product‚ Price‚ Place and Promotion Product This company has the widest range of beverages of 3300 products. The Beverages are divided into many groups with individual products
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VirginNet internet service provider‚ and Virgin Mobile. At launch‚ the new company heralded itself as being the first single provider of quad-play’ (four-service) media in the UK. It has a strong marketing campaign and its broadband service in particular is popular with British customers‚ with the second largest subscriber base in the United Kingdom. Product Virgin Media’s products are predominantly intangible services. The company’s product range includes landline telephone services‚ broadband internet
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History: The Procter & Gamble Company‚ also known as P&G‚ is an American multinational consumer goods company headquartered in downtown Cincinnati‚ Ohio‚ USA. Its products include pet foods‚ cleaning agents and personal care products. In 2012‚ P&G recorded $83.68 billion dollars in sales William Procter‚ a candle maker‚ and James Gamble‚ a soap maker‚ emigrated from England and Ireland respectively. They settled in Cincinnati initially and met when they married sisters‚ Olivia and Elizabeth
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brand Red Bull has a reputation of unconventional marketing strategies‚ first mover in the energy drinks market and a strong player in the overall functional drinks market. This report is based on Red Bull GmbH’s international development and is divided into four distinct sections. Firstly‚ the key strategic challenges that it faces internationally in the functional drinks sector would be identified and evaluated. Secondly‚ the existing product mix of Red Bull and any suitable changes to the same
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