DIFFERENT TYPES OF FOOD SERVICE INDUSTRY BUFFET SERVICE * A buffet is typically a self service presentation of food. Guests are invited to help themselves. * It is a type of service where guests help themselves from the food at the buffet table. COUNTER SERVICE * Counter service is a type of hospitality strategy that is used in bars‚ pubs‚ and some restaurants. Sometimes referred to as bar service‚ this approach to serving customers involves providing food and drink at a counter or
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INTRODUCTION Service tax is a tax on Services. Service tax is not a tax on profession / trade but it is a tax on the service provided in exercise of the profession / trade. It is leviable only if there is provision of service. SALE V/S SERVICE Service is different from sale. The fact that some goods have been used in the course of providing service’ doesn’t make that transaction a sale. The nature of the transaction depends on the intention of the parties. If the parties intended to enter into
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Sherman v. Marriott Hotel Services‚ Inc. Facts: The plaintiff‚ Marcus Sherman‚ (African American Male) checked into Marriott Hotel on or about March 5 through March 7‚ 2003. During the plaintiff’s stay his room key was demagnetized. Plaintiff went to the front desk and inquired with a white male Marriott employee for a new room key. Marriott has a lock-out policy requiring guests to provide proper identification in order to receive a new key. Policy states guests are to be escorted by security
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What makes a good movie good? Name: Hilal Mohammed I.D no.: 61288 What makes a good movie good? I admire movies and cannot live without them. Some movies taught me important principles in my life‚ some created memories that will never get erased and some made me laugh so hard till I cried; that is why I love movies. However‚ there are several movies that I watched‚ but I do not remember their story at all. For a movie to affect me and stay in my memory‚ it should include three important factors:
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similarities‚ common criteria between good restaurants. Thus‚ what makes a good restaurant? A good restaurant first of all ‚ serves fresh and tasty food. Secondly‚ it offers an exceptional service and finally‚ it provides a pleasant and agreeable dining ambience. Food is the first parameter of judgment of the quality of a restaurant. Eating out means spending money‚ and surely‚ we expect to get the most satisfaction possible as the saying goes “we get what we pay for “. Thus‚ we look forward to
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1. Executive Summary This report examines the concept of Customer Service Management based on customer involvement with Hotel-81. Researches in this report include academic journal articles‚ press release‚ newspaper report and textbook references dated no later than year 2008. In order to attain value co-creation‚ examinations of Critical Incidents and Zone of Tolerance behaviour in service encounter were used to study the target audience of Hotel-81. Models such as the SERVQUAL‚ Servicescape‚
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What Makes a Good Entrepreneur? The terms entrepreneur‚ manager and owner are very much in meaning yet exhibit different representations of business people who are present at the top management. Entrepreneur is a person who sets up a new organization or enterprise and accounts for accountability on his part of the risks that could come onto his shoulders for one reason or the other. When the discussion is of the for-profit organizations‚ the entrepreneur term replaces itself with founder. (Versi
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CHALLENGE ON KBANK’S SERVICE EXCELLENCE By Natnicha PRACHAKITTIKUL (ETU20150043) MSc in International Luxury and Brand Management ESC Rennes School of Business Abstract Many people have doubt about KASIKORNBANK (KBank) service. As double standard still remains in KBank branch services‚ it is urgent need for KBank to improve its services in order to meet its commitment “Towards Service Excellence (at every level)”. In this essay‚ five features of service‚ 7Ps service marketing mix‚ and SERVQUAL
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What is assessment and what makes it “good?” Assessment is gathering information to ensure teachers make informed decisions about student progress. Five key components of good assessment are: classroom assessment‚ authenticity‚ formative‚ special needs intervention‚ and benchmarking. These enhance and improve student learning‚ and are outlined below. Good classroom assessment involves ‘of‚ for and as’ of learning. This practice involves teachers using inference and evidence‚ while students
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Service Quality— From Definition to Measurement Introduction In recent years‚ more and more companies start to concentrate on the quality of their products. The products could be tangible as physical goods‚ or intangible like the service. This article is more about the service product. Since the service has no tangible form‚ the service quality is difficult to measure. Businesses want to get the information about the customers’ perceptions of the service they provided. Then they need to measure
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