can play a key role in the economy. It gathers savings from all over the country and provides liquidity for industry and trade. In 1957 A.D. Industrial Development Bank was established to promote the industrialization in Nepal‚ which was later converted into Nepal Industrial Development Corporation (NIDC) in 1959 A.D. Rastriya Banijya Bank was established in 1965 A.D. as the second commercial bank of Nepal. The
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INTRODUCTION An airline is an organization providing aviation services to passengers and/or cargo. It owns or leases airlines with which to supply these services and may form partnerships or alliances with other airlines for reasons of mutual benefit The scale and scope of airline companies ranges from those with a single airplane carrying mail or cargo‚ through full-service international airlines operating many hundreds of airplanes in various types. Airline services can be categorized as being
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CO-ORDINATE CUSTOMER SERVICES ACTIVITIES IN THE PROPERTY SERVICES INDUSTRY TABLE OF CONTENTS Page 1. INTRODUCTION 2 2. SERVICE ISSUES 3 3.1. There is no detailed procedures handbook
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DISSERTATION TITLE: INVESTIGATING THE EFFECTS OF CUSTOMER RELATIONSHIP MANAGEMENT AT SACHA COSMETICS TRINIDAD AND TOBAGO LIMITED. SCHOOL TITLE: INVESTIGATING THE EFFECTS OF CUSTOMER RELATIONSHIP MANAGEMENT AT SACHA COSMETICS TRINIDAD AND TOBAGO LIMITED ABSTRACT The concept of customer relationship management has become increasingly used in strategy and marketing literature in modern times. The term Customer relationship management is considered central
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Currently‚ the Airline Industry is one of the most attractive industries. This conclusion was possible after an extensive research in the market. To do this‚ it was necessary to analyze the industry with the five forces model of Michael Porter. The first threat to consider is the entrance of new companies in the market. In this point‚ is possible to say that it’s easier to enter the market than thirty years ago. The deregulation allowed the barriers disappearance and with this‚ the competition
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Assessment activity 1: Locate and communicate OHS policies which clearly express the organisation’s commitment to implement relevant OHS legislation in the enterprise What information should be provided when communicating policies to staff? Information that should be provided to staff when communicating policies are as follows Duties of the employers‚ Duties of the employees and contractors Health and safety committees Discrimination in the workplace Risk assessments Control of risks Recording
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–The US Airline Industry Group 7 Eugenio、Peter、Violet 1 Assess the overall financial performance of the US airline industry during the past 20 years. The financial performance of the US airline industry has been somewhat of a roller-coaster‚ the industry has seen its structure change more than once. It being regulated and deregulated over the years. Many investors would agree that putting one´s money into the airline industry is a risky business. The woes of US airline industry during 21
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The Australian airline industry 2. The External Environment 2.1.1 Demographic Changes Momentarily‚ there is a growing‚ but also aging population in Australia. The Generation Y represents about 4.5 million of the 20 million people living in Australia. This group is reported to be setting and influencing spending pattern trends (Ben Wyld‚ 2005). . 2.1.2 Socio-Cultural Forces Socio-culturally speaking‚ we can see an ongoing trend for greater environmental concerns. Especially people
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Developing an Effective Customer Loyalty Program Barry Berman oyalty programs are offered by both retailers and manufacturers to stimulate continued patronage among consumers through discounts‚ cash‚ free goods‚ or special services (such as free magazines on specialized topics of interest to loyalty program members). While retail cooperatives pioneered loyalty programs through giving members allowances based on their annual purchases‚ the more modern use of loyalty programs began with Raleigh
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“fulfill the automotive and commercial truck rental‚ leasing‚ car sales and related needs of our customers and‚ in doing so‚ exceed their expectations for service‚ quality and value.” (Enterprise Rent-a-Car‚ 2007) Enterprise strategy to achieve and fulfill its mission started by Jack Taylor’s simple philosophy: “Take care of your customers and employees first‚ and profits will follow.” The key elements of Enterprise Strategy are: Strive to earn customers’ long-term loyalty by working to deliver more
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