Banks are basically service-rendering institutions. The existence and success of banks depend on their ability to meet the various needs and wants of the customers. The new millennium has brought with it challenges as well as opportunities in various fields of economic activities including banking. The banking sector in India has undergone several changes in the areas of prudential‚ regulatory‚ disclosure and supervisory norms. The financial reforms launched during the early 1990s have dramatically
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dissertation is the end result of my own work. Due acknowledgement has been given in the bibliography and references to all sources be they printed‚ electronic or personal. I am aware that my dissertation may be submitted to a plagiarism detection service where it will be stored in a database and compared against work submitted from this institute or from any other institutions. In the event that there is a high degree of similarity in content detected‚ further investigations may lead to disciplinary
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Consumer Perception of Public & Private Sector Banks: A Service Quality Approach TABLE OF CONTENTS |S. NO. |PARTICULARS |PAGE NO. | | |Executive Summary |3 | |1 |Introduction |4
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A PROJECT ON COMPARISION OF PUBLIC BANKS AND PRIVATE BANKS WITH CAMEL METHODOLOGY SUMBITTED TO:- Prof. AMIT BHATTACHARYA SUBMITTED BY:- NIKITA DESAI. FARNAZ KAZI. MITTAL LAD. BHAVISHA MISTRY. VARSHA NANDA. RITA PATIL Abstract What are the trends observed in the performance of Public Sector and Private Sector Banks? How do they perform when compared across the critical component of Capital Adequacy‚ Asset Quality‚ Management Efficiency‚ Earning Quality‚ Liquidity and Sensitivity to Market? A modest
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Banking sector Module name Research Skills Analysis Module code BM6914 Lecturer name Dr. Nicole Gross Submission date 23.04.2014 Number of words 4700 Sham Kamat 1769158 CHAPTER 1 – INTRODUCTION 1. INTRODUCTION The Purpose of this study to investigates relationship dimensions and studies the differences in perception o f customers with respect to services provided by five Indian banks. The relationship
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Customer perception on service quality in retail banking in Middle East: the case of Qatar Mohammed Hossain and Shirley Leo Department of Accounting and Information Systems‚ College of Business and Economics‚ Qatar University‚ Doha‚ Qatar Abstract Purpose – The purpose of this paper is to evaluate the service quality in retail banking in the Middle East in general‚ and Qatar in particular‚ based on different levels of customers’ perception regarding service quality. Design/methodology/approach
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Department of Economics 9-1-2004 Productivity Growth and Efficiency in Indian Banking: A Comparison of Public‚ Private‚ and Foreign Banks T.T. Ram Mohan Indian Institute of Management‚ Ahmedabad Subhash C. Ray University of Connecticut Recommended Citation Mohan‚ T.T. Ram and Ray‚ Subhash C.‚ "Productivity Growth and Efficiency in Indian Banking: A Comparison of Public‚ Private‚ and Foreign Banks" (2004). Economics Working Papers. Paper 200427. http://digitalcommons.uconn.edu/econ_wpapers/200427
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BANKING: COMPARATIVE ANALYSIS OF PUBLIC AND PRIVATE SECTOR BANKS INTRODUCTION: The economic reforms in India started in early nineties‚ but their outcome is visible now. Major changes took place in the functioning of Banks in India only after liberalization‚ globalisation and privatisation. It has become very mandatory to study and to make a comparative analysis of services of Public sector Banks and Private Sector banks. Increased competition‚ new information technologies and thereby declining
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Non-Performing Assets of Public and Private Sector Banks The quality of Indian banks’ assets is likely to deteriorate over the next two years. This will be driven by the slowdown in the economy‚ and by the aging of loans made in recent years. The NPAs are considered as an important parameter to judge the performance and financial health of banks. The level of NPAs is one of the drivers of financial stability and growth of the banking sector. The Financial companies and institutions
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SATISFACTION IN INDIAN PUBLIC SECTOR AND PRIVATE SECTOR BANKS 1Puja Khatri & 2yukti Ahuja 1 School of Management Studies‚ Guru Gobind Singh Indraprastha University‚ Kashmere gate‚ Delhi‚ India 2*Jagan Institute of Management Studies‚ 3‚ Institutional area‚ sector – 5‚ Rohini‚ Delhi – 85‚ India ABSTRACT With the advent of liberalization policy and RBI’s easy norms several private and foreign banks have entered in Indian banking sector which has given birth to cut throat competition amongst banks for acquiring
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