customer service quality of Uttara Bank Limited” based on secondary data & information. The information used in the report has collected from various sources such as published materials like annual report‚ daily statement of affairs of Amberkhana Branch‚ Sylhet & articles related to banking activities. I have prepared this report to represent the available product & service facilities‚ service quality‚ their strength & weakness‚ efficiency to serve customer‚ terms & conditions etc. Uttara Bank always
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Human resource department is an essential part of Banks in Bangladesh. An organization is valueless without its manpower/human resource. Human resource is‚ the most powerful element/key of an organization. Purpose:This paper sets out to explore the Human Resouces Management pracites in Public banks in Bangladesh‚ specially in Sonali Bank Limited. It briefly discusses the literature aboutall the activities that come under the banner of HRM in Sonali Bank Limited. Finding: This Paper discuss about current
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QUIZ #2 THE PUBLIC SECTOR 1.) Why might Fourth of July fireworks be considered a public good? Who should pay for them? Because a public good is a good or service in this case whose consumption by one person does not exclude consumption by others. This means that in this case the fourth of July fireworks are a public good because is not going to end because of how many people see them. In my own opinion I think that everybody should pay for their own goods just like private goods. Is really
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1 India Equity Research | IT Sector Update IT Infosys versus TCS FY09 annual report analysis: Ten conclusions TCS and Infosys have been compared on financial performance quarter after quarter. Needless to mention‚ there are several key operational parameters that have driven their performance over the years. Some of them are shortterm measures towards achieving long-terms goals‚ such as: (1) investments in research and development (R&D)‚ patents and non-linear growth Kunal Sangoi +91-22-6623
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Quality Management in Bank Muscat “’Quality is the degree of excellence‚ which a thing possesses”. Rowland-Jones & O’Brien (2005‚ p201) 1.0 Introduction In this assignment I am concerned about maximising the level of quality in Bank Muscat and the way of keeping the promise of meeting the standard that are reached and gave to customers and the people with whom company is dealing. It is easy to reach a specific standard but it is difficult to keep to that level especially with the different
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Introduction What is bank? Finance is the lifeblood of trade‚ commerce and industry. Now days‚ banking sector acts as the backbone of modern business. Development any country mainly depends upon the banking system. MODERN BANKING: - The banking‚ which was known in various forms and guises in The ancient civilization in various parts of the world did not Coincide with the emergence of the modern Banks. The Banking which had its roots in the flourished culture
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Collective Bargaining in the Public Sector Linda Howerton PHI 103 Informal Logic Instructor: Ms. Tanya Martin October 22‚ 2012 Collective Bargaining in the Public Sector Union membership is today at an all time low. It has been steadily declining since the 1980’s. Private sector union membership has been affected the most‚ while that of the public sector has remained relatively strong (Devinatz‚ 2011 Spring). Public worker unions‚ especially state
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Indian Bank It is indeed a great pleasure of pride to be able to present this project of Customer service at Indian bank. The completion of the project work is a step ahead in a life of students who want to show their creativity in their education career. I wish to thank to my project guide Mr. Ramnathan Iyer for his constant encouragement in completing the project successfully‚ and also for his voluble guidance and expert advice and practical knowledge which contributed to the success of
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importance of the maritime industry to Nigerian’s socio-economic wellbeing cannot be overemphasized as cargo throughput to and from Nigeria accounts for more than 65% of the total volume of cargo generated by the entire West African Sub-Region. The sector remains critical to the realization of the
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Vol. 3. No. 3. May 2013 Issue. Pp. 71 – 88 Performance Appraisal of Indian Public Sector Banks Parvesh Kumar Aspal * and Naresh Malhotra** The strength of economy of any country basically hinges on the strength and efficiency of financial system‚ which‚ in turn‚ depends upon a sound banking system. The regulators have recommended bank’s supervision through CAMEL rating model to assess the performance of banks‚ which is better than the earlier systems. The prime objective of CAMEL model
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