Motivating Employees Through Maslow’s Hierarchy of Needs Psychologist Abraham Maslow proposed that all people seek to satisfy five basic kinds of needs: physiological needs‚ safetyneeds‚ belongingness needs‚ esteem needs and self-actualization needs. He suggested that these needs constitute a hierarchy ofneeds‚ with the most basic or compelling needs—physiological and safety needs—at the bottom. Maslow argued that the lowest-level needs must be met before a person will try to satisfy needs higher
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employment should be free from any type of discrimination that included the assumption that was based on race‚ color‚ religion‚ creed‚ sex and national origin. 6. Explain the affirmative action plan guidelines for the private sector. Answer: The affirmative action plan for the private sector relies on a plan of action demonstrated by management. A current status of the women and minorities must be accounted for. Addressed problem areas of deficiencies‚ use advertisements‚ and put a plan into action
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BEHAVIOUR | Bank Customer Service Call Center: Handling Customers | | | Introduction: A customer service officer or personnel often face problems handling difficult or irritated customers. Officers or personnel need to know the correct method of handling these people in the best possible way in order to give customers customer service satisfaction and also to retain customers from going elsewhere for the services they need. An example would be banking services‚ mobile network services‚ etc.
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E-Banking in the selected private commercial Banks: An Evaluation. By Md. Motahar Hossain & Md. Sajedur Rahman Abstract: E-Banking is the waves of the future. It provides enormous benefits to consumers in terms of case and cost of transactions‚ either through internet‚ telephone or other electronic delivery channels. For many consumers‚ electronic banking means 24-hours’ access to cash through an Automated Teller Machine ATM or Direct Deposit of paychecks into checking or savings accounts. E-banking
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Investment banks do not engage in retail banking DIFFERENCES WITH COMMERCIAL BANKING DIFFERENCES WITH COMMERCIAL BANKING DEPOSITS LOANS DIFFERENCES WITH COMMERCIAL BANKING 1933 Glass-Steagall Act In the US‚ Investment and Commercial banking activities were separated - I.B.’s were no longer allowed to receive customer deposits and offer retail banking services. - Comm. Banks no longer allowed to underwrite securities. Glass-Steagall Act repealed in 1999. Today Today‚ large US banks (e.g.‚ Bank of
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THE INFORMAL SECTOR. In India‚ about 92% of the labour force or about 326 million persons work in the informal sector. As such‚ it can be well be termed as the “Informal Economy”. The concept of the Informal Sector was first introduced by Keith Hart in a field study of urban workers in Ghana in 1971 for denoting the self – employed sector which provided a source of income to many new entrants to the labour force who were unable to secure jobs in the organized or formal sector. The concept
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Impact of IT on the Banking Sector This presentation analyzes the performance of major banks in terms of productivity and profitability in the pre and post e-banking period. Under the regime of banking sector reforms‚ IT Act of 1999 gave new dimensions to the Indian banking sector. IT has created transformation in banking structure‚ business process‚ work culture and human resource development. It has affected the productivity‚ profitability and efficiency of the banks to a large extent. The presentation
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CUSTOMER RELATIONSHIP MANAGEMENT IN INDIAN BANKS * Popli‚ G.S ** Rao‚ D.N. 1. Background Relationship Marketing is the process of building long term mutually beneficial relationship with the customers. The Financial Institutions in the developed countries are using this marketing tool very effectively by taking full advantage of Information and Communication Technologies. The Indian Banking Industry which was operating in a bureaucratic style prior to 1991 had to undergo large scale transformation
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REWARD SYSTEM AT VID PUBLIC BANK 30 3.1. Overview of VID Public Bank 30 3.1.1. History 30 3.1.2. Corporate Philosophy 32 3.1.3. VPB business results 32 3.2. The current reward system at VID Public Bank 33 3.2.1. Financial reward 33 3.2.1.1. Base salary 33 3.2.1.2. Variable pay 33 3.2.1.3. Benefits 35 3.2.2. Non financial reward 40 3.2.2.2. Promotion Policy 40 3.2.2.3. Training 41 3.3. Findings on the VID Public Bank reward system 42
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ID : 1613946 CLASS: TUTORIAL 13 (12339) Banks play a central role in the economy‚ they create and maintain the flow of money between surplus and deficit unit and by this facilitate the process of production‚ distribution‚ exchange and consumption of wealth. If there were no bank activities‚ a large of amount of capital of the economy would be idle. Hence‚ banking activities are vital for the development of an economy. Another function of the bank is risk spreading. They transform risky asset
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