health care/education be a public service with universal coverage or a private service? Should public services be privatized? . Currently‚ we are exposed to hear or watch several times in the radio or TV news important political people talking about reforms‚ which is sometimes only a cover way of talking about privatization of previously public services now and again. Defined in the strictest of terms‚ privatization means the sale of public utilities to private concerns. But as Public Works magazine
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SCIENCE STUDENT’S MANUAL UNIT II: RURAL AND URBAN SOCIETY (PART-I) LIFE IN RURAL AND URBAN SOCIETY: A COMPARATIVE ANALYSIS. CONTENT Society: Its definition and its types Comparative Analysis: The differences between the urban and the rural society on the basis of: a) Living conditions. b) Educational facilities. c) Nature of employment opportunities/ d) Occupations in the rural and the urban society. e) Availability of communication facilities in the rural and the urban society. f) Choices
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to satisfy ones hunger‚ there are many factors to consider when buying a meal as opposed to preparing it yourself. The first is the cost associated with each meal. While a homemade meal has little extra cost to it restaurants often add taxes and a service charge. In addition to that there is the cost of passage to and from the desired restaurant. The second difference to consider when dining out is the health risk being taken. The cleanliness of the restaurant is of utmost importance. The freshness
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CHAPTER I INDIAN INSURANCE INDUSTRY “AN OVERVIEW” THE INSURANCE INDUSTRY IN INDIA AN OVERVIEW With the largest number of life insurance policies in force in the world‚ Insurance happens to be a mega opportunity in India. It’s a business growing at the rate of 15-20 per cent annually and presently is of the order of Rs 1560.41 billion (for the financial year 2006 – 2007). Together with banking services‚ it adds about 7% to the country’s Gross Domestic Product (GDP). The gross premium collection
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artificial neural network systems to detect charges or claims outside of the norm‚ flagging these for human investigation. Creative Virtual has deployed artificial intelligence customer support systems‚ or automated online assistants‚ at E*TRADE‚ HSBC‚ Intuit and Lloyds Banking Group‚ to assist financial services customers with services such as checking an account balance‚ signing up for a new credit card or retrieving a forgotten password. A medical clinic can use artificial intelligence systems to organize
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capital management efficiency in telecommunication equipment industry”‚ River Academic Journal‚ Vol. 3 No. 2‚ pp. 1-10. Gill‚ A. and Mathur‚ N. (2011)‚ “The impact of board size‚ CEO duality‚ and corporate liquidity on the profitability of Canadian service firms”‚ Journal of Applied Finance and Banking‚ Vol. 1 No. 3‚ pp. 83-95. Gill‚ A. and Shah‚ C. (2012)‚ “Determinants of corporate cash holdings: evidence from Canada”‚ International Journal of Economics and Finance‚ Vol. 4 No. 1‚ pp. 70-9. Harford
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man’s effort. Various factors‚ situations and persons integrate to provide the background for the accomplishment of a task. Behind a successful undertaking are blessing and guidance of many. My sincerest thanks to Mr. Bhupinder Sahni at International services without whose kind benedictions this project would have been impossible. I was fortunate to get opportunities to interact with the real working environment and learnt a lot about the function of marketing systems in a modern corporate set up. I would
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Indian Bank It is indeed a great pleasure of pride to be able to present this project of Customer service at Indian bank. The completion of the project work is a step ahead in a life of students who want to show their creativity in their education career. I wish to thank to my project guide Mr. Ramnathan Iyer for his constant encouragement in completing the project successfully‚ and also for his voluble guidance and expert advice and practical knowledge which contributed to the success of
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Overview of the Pet Industry 2.1 5 Service quality theory 3.0 6 How it applies to the Pet Shop Industry 3.1 8 Customer loyalty theory 4.0 9 How it applies to the Pet Shop Industry 4.1 10 Brief overview of Consumer behaviour Linked to the pet industry 5.0 11 Summary 6.0 12 References 7.0 13 Figures Page No. Figure 1 Service Concept 6 Figure 2 Servqual Method 7
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bean beverage. After buying the company a few years later‚ he vigorously pursued his vision of selling a wide-selection of hand-crafted brewed espresso of remarkable quality along the extensive line of coffee beans from all around the world. This was provided at a price well above industry standards‚ with a cup of coffee costing twice as much as that offered at any similar venue. Though initial skeptics where dubious regarding the product’s breakthrough success‚ customers found the price a small drawback
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