A Guide to Developing and Implementing a Citizen’s Charter A Guide to Developing and Implementing a Citizen’s Charter A Guide to Developing and Implementing a Citizen’s Charter CENTRE FOR GOOD GOVERNANCE K n o w l e d g e l Te c h n o l o g y l Pe o p l e Dr. MCR HRD IAP Campus‚ Road No. 25 Jubilee Hills‚ Hyderabad-500 033. Andhra Pradesh (India). CENTRE FOR GOOD GOVERNANCE K n o w l e d g e l Te c h n o l o g y l Pe o p l e A Guide to Developing and Implementing a Citizen’s Charter A Guide
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DSE7100 Managing Service Operations Discussion of Shouldice Hospital Limited Case Assignment #2: Questions for Shouldice Hospital Limited 1. How Successful is the Shouldice Hospital? 2. How do you account for the success of the hospital? 3. What is the strategic service concept of Shoudice Hospital? How are the elements in the service systems designed and managed to support the strategic service concept? 4. As Dr. Shouldice‚ what actions‚ if any‚ would you take to expand the hospital’s
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Proxy wateen telecom ltd ANNUAl RePORt 2010 1 COMPANY reVIeW TRUST TEAM WORK QUALITY 2 ANNUAl RePORt 2010 wateen telecom ltd COrpOrate VISIoN ateen’s vision is to take Pakistan into the digital revolution of the 21st century by offering complete communications and media solutions such as Telephony‚ Internet‚ Data and TV / Multimedia to the public at large based on quality‚ affordability‚ availability and reliability. To make Pakistan a regional communications hub
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Gap-model of service marketing will be fitted to the insurance industry of Bangladesh. I. INTRODUCTION The insurance services can be described as a product in the form of a written legal contract (the insurance document) plus a bundle of services associated with it. Services are activities and/or benefits that one party offers to the other and that services are necessarily intangible and do not result in the ownership of anything. Insurance service is different from other services‚ as it is
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requirement for Service Marketing Course (MKT-412). It involves developing the service communication mix of a service provider organization. 1.2 Objective of the Study: Broad objective: To know about the service communication mix of United Hospital ltd. Specific objectives: To find out the history of United Hospital ltd To find out the mission‚ vision‚ goal‚ strategy of United Hospital ltd To find out the organization structure and size of United Hospital ltd To find out the products‚ services‚ customers
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organization and analyze the effect of these on the structure and culture of the organization. 8 III. Define the methodology to be used to map processes on the NovoHotel objectives and functions 11 IV. Evaluate the output of the process and analyse quality gateways 15 V. Develop plans which promote goals and objectives for own area of responsibility 16 VI. Prepare and agree implementation plans which translate strategic targets into practical efficient and effective actions 18 CRITICAL PATH
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calls with a separate mobile phone” Lycamobile scored highest for awareness and usage. The high level of awareness and usage which Lycamobile has achieved since launch in 2008 is driven by its strong brand‚ a compelling value proposition‚ high quality service and extensive retail distribution. Subaskaran Allirajah‚ Lycamobile Chairman commented‚ “This is great news for Lycamobile and our customers. Coupled with the recent growth figures in Spain where Lycamobile is the number one MVNO this continues
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serve domestic region which prioritize on quality service‚ with the best human resources in order to support company development and employee welfare” A focused concept Vision statement above has described that Sriwijaya Air want to be part of Airline competition‚ not only in Indonesia but also in Asia‚ As a one of existing airline in Indonesia and serving almost all destination in Indonesia‚ Sriwijaya Air has felt to maintain their quality on services to be able to compete with the other airline
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decision of removing the distributors may be: * Increasing the efficiency of the supply chain in terms of the time that is taken by the product to reach the customers by removing one intermediate. * From customer’s point of view a faster service could be achieved on a lower cost by removing the margin that the distributors enjoyed. Aforesaid reasons seem to be correct keeping the customers in perspective. But supply chain consists of various components including suppliers‚ manufacturers
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Spain {bbojovic‚ nbaldo‚ pdini}@cttc.es Abstract— In order to provide QoS requirements in high speed future communication networks‚ such as LTE‚ the operator has to provide a Radio Admission Control algorithm which will guarantee the QoS of different service types (e.g. voice‚ data‚ video‚ ftp) while maximizing radio resource utilization. In this paper we propose a Cognitive Radio Admission Control Scheme based on a Multilayer Feed-forward Neural Network. According to our scheme‚ the eNodeB performs Radio
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