get what we need from the other person(s). In order to do this we need to have information to begin with‚ the person’s name of whom you are trying to contact‚ pen and paper‚ questions and the information needed if they ask you a question in return. 2) Explain the reason for knowing the audience to whom the communication is being presented. We need to know who the audience is so that we can change how we speak to suite them: if it is a business associate we would change are manner to being professional;
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3.1 Describe ways of verbally presenting information and ideas clearly 3.2 Explain ways of making contributions to discussion that help to move them forward 3.3 Describe methods of active listening 3.4 Explain the purpose of summarising verbal communications 4.1 Describe ways of getting feedback on communications 4.2 Explain the purpose of using feedback to develop communication skills Describe ways of verbally presenting information and ideas clearly to present any information or ideas I need clearly
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of Political Studies‚ Vol. 19‚ Issue - 2‚ 2012‚ 01:19 Civil Service Reforms in Nigeria: The journey so far in service delivery Rosemary O. Anazodo ♣ Joseph C. Okoye Emma E.O. Chukwuemeka Abstract Nations all over the world are currently in the struggle to better their existence through the process of good governance‚ and responsible civil service for effective and efficient service delivery. Nigeria is one of such countries. However the kind of civil service bequeathed to Nigeria by her colonial
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Individual report for cases service encounter 2 Form the video I can analysis three problems. The first problem is the hotel has bad reception system. The employees lose customer’s reservation‚ which can lead bad customer service. The second problem I can see from the video is there are some communication problem between employees and manager. Once the employees come across problems. They cannot solve is by themselves whatever the thing are easy or difficult. They ask everything to manager. The
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Fluke 117; True RMS Multimeter review The Fluke 117 true Rms is a member of the Multimeter fluke series. It is a very unique device with distinctive features. This is the main reason why its stands out from the rest of the Fluke Multimeter series. Fluke 117 can be used in very high demanding settings and buildings such as schools and hospitals among other commercial settings. This Fluke Rms Multimeter is not only capable of measuring frequency and capacitance but also resistance‚ voltage and current
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Report During the past few years‚ the Street Vendors industry surged ahead because of new consumer demand for unique and gourmet food trucks. According to IBISWorld industry analyst Nima Samadi‚ “this trend gained momentum as the fast food and food-service industries slowed down significantly due to changing consumer tastes and a struggling economy.” Over the five years to 2012‚ IBISWorld expects that industry revenue will grow at an average annual rate of 8.4% to $1.5 billion. As the food truck craze
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complex conditions of modern business and increase in almost all aspects of services operation have compelled the management of every service industry to place emphasis on the efficient and effective method of presenting its service. The need for marketing in service industry cannot be overemphasized‚ the degree of marketing activities in a company depends on the size of the market. Traditionally‚ executives in service industries have not been market driven. They have lagged behind sellers of products
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Online vehicle Sales purchase System: Saddam Ahsan Roll No 6782 Irfan Jahanzeb Roll No 6778 M. Azeem Roll No 6785 1.Table of Contents Y 1.0. Introduction 1 1.1. Purpose 1 1.2. Scope of Project 1 1.3. Glossary 2 1.4. References 2 1.5. Overview of Document 2 2.0. Overall Description 4 2.1 System Environment 4 2.2 Functional Requirements Specification 5 2.2.1 online user Use Case 5 Use case: car model 5 Use case: select a city……………………………………………………………………………………………………….5 Use case:
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Gap 2 – Design & Standard Gap Starbucks has a clear standardized process‚ however‚ quite a number of customers indicated in the survey that they have a concern about the standard of Starbucks’ service. Starbucks has to improve on the efficiency of service especially on its speed of service delivery. There are two main problems identified to be the cause of the delay in delivery. The first one is duplication of the ‘call’ and ‘mark’ process. ‘Call’ is the procedure of calling out loud by the
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Describe all the parts of a sarcomere and their respective functions. The parts of a sarcomere can be detailed once the sarcomere is explained. Myofibrils are cylindrical structures that carry out contraction of the muscle. These muscle structures are composed of individual cylindrical subunits called sarcomeres. Sarcomeres are myofilaments that are contractile‚ repetitious functional units in muscle (Martini & Nath‚ 2009‚ p. 298). These myofilaments are the smallest operational/functional unit
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