Establishing a “Customer Care Service” system At JENTECStorage Incorporated Eugene Librando / Jonalyn Valmocina– MBA Colegio de San Juan de Letran - Calamba CHAPTER 1 Rationale The researchers chose to study the issue on billing system and customer complaint handling of JENTEC Storage Incorporated. The researchers believe that addressing this area of concern will have a significant impact on company’s financial performance and
Premium Finance Accounts receivable Customer service
Is Technology Doing More Harm Than Good? The first significant advancement in technology was the invention of fire around 1 million years ago‚ this enabled humans to cook food‚ and create other items such as spears and utensils. Technology now has improved sharply‚ and with Tvs‚ MP3s‚ Computers etc our way of life has changed. With the introduction of Mp3s‚ Tvs and computers‚ life for humans have become easier but also lazier. Obesity in children is at peak levels in Australia‚ United States
Premium Video game Gamer United Kingdom
com/od/leadership/a/transformational.htm Chester‚ T. A Roadmap for IT Leadership and the Next Ten Years. Educause Quarterly‚ Number 2‚ 2006. 58. Retrieved from www.msmc.la.edu/include/learning_resources/leadership.../eqm0626.pdf Karten‚ Naomi. Obtaining Useful Customer Feedback (2003). Retrieved from http://www.nkarten.com/feedbk.html McCrimmon‚ M. Leadership and Intelligence: The Essential Traits for Leadership Effectiveness (28 October 2008). Retrieved from http://businessmanagement.suite101.com/ article.cfm/leadership_and_intelligence
Premium Leadership Management
capability but a state-of-the-art MRP system and extensive inventory and assembly facilities. Components are purchased‚ assembled and repackaged. Profits have fallen considerably. In addition‚ the customer service level has declined‚ with late deliveries now exceeding 25% of orders. And to make matters worse‚ customer returns have been rising at a rate of 3% per month. I. Point of View Art Hill II. Time Context At present III. Statement of the Problem The main problem of the study pertains
Premium Customer service Management Manufacturing
Customer care Caring about your customers — and showing it through your service — gives you a high return on the time‚ effort and money you invest. Loyal customers are well worth nurturing. They buy more‚ more regularly. And the cost of selling to them is almost nil‚ whereas finding new customers is an expensive business. Satisfied customers will recommend your product to others. Dissatisfied customers will complain about you to an average of ten other customers and potential customers
Premium Customer service Sales Customer
The statement that formal education tends to restrain our minds and spirits rather than set them free seems true to a very good extent. It is based on the assumption that too much of formal education tends to create a narrow line of thinking. Formal education dictates the path that a person is supposed to follow to reach his/her destination. It stresses on the need to learn from the mistakes of the unsuccessful people and adopt ways of the successful people. It discourages experimentation and out-of-the
Premium Learning Psychology Education
a dangerous place for you‚ your computer and your children. It is extremely important to be aware of the fact that not everyone on the internet is as honest about themselves that you are about yourself. Undoubtedly the Internet brings more harm than good. Predators‚ they are everywhere waiting for you and your child. Sexual predators do exist and are a real threat. They target both girls and boys of all ages and use the anonymity of the internet to their advantage since they can meet whoever they
Premium Bullying Victim Abuse
PRINCIPLES OF MARKETING COURSE CODE: MCS 272 TOPIC: THE ROLE OF SOCIAL MEDIA IN THE MARKETING OF GOODS AND SERVICES INTRODUCTION In the technology boom of the late 1990s‚ several companies launched extensive and expensive projects to help them better manage customer relationships through enhanced use of customer data. Social media has reinvented the relationship between companies‚ customers‚ employees‚ suppliers and regulators‚ shortening processes that used to take days or weeks down to
Premium Marketing
Shabnam Lecturer Department of Business Administration East West University Subject: Submission of the Internship report “Study on Customer Service Quality and Customer Satisfaction at credit card in the context of Prime Bank Limited” DearSir: It is an honor and great pleasure for me to submit my internship report on “Study on Customer Service Quality and Customer Satisfaction at credit card in the context of Prime Bank Limited in Bangladesh”An Study on PRIME Bank Ltd.” in a professional way
Premium Bank Credit card Cheque
What constitutes good customer service and makes a company in the fast food industry indispensable? Fast food restaurants has offered a convenience to consumers for years. From the opening of the first McDonald’s in Illinois on April 15‚ 1955‚ to today where many fast food chain restaurants have begun to enter the global market and opened in several (an understatement?) countries (source?). These chains (which? You only talked about McDonald’s) would have never survived had they not kept the
Premium