EXECUTIVE SUMMARY Customer service is the service provided to customers before‚ during and after purchasing and using goods and services. Good customer service provides an experience that meets customer expectations. It produces satisfied customers. Bad customer service can generate complaints. It can result in lost sales‚ because consumers might take their business to a competitor. Good customer service involves developing bonds with customers‚ hopefully leading to long term relationships. It
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The Army of Tennessee was the Confederacy’s primary fighting force on the western front. This group was involved in most of the conflict from the Appalachian Mountains to the Mississippi River. The army was raised in early 1861 by Tennessee’s governor‚ Isham G. Harris. It was one of the most well-organized in the South by the time the Confederate States of America assumed its control in July 1861. Early in the war‚ the army was stationed in northern Tennessee‚ and tasked with protecting the border
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make up a computer system. Software is a general term for the programs that control the computer system. Systems software are programs that allow the hardware to run properly‚ e.g. operating systems. Applications software are programs that allow the user to do specific tasks‚ e.g. spreadsheets. The central processing unit (CPU) interprets and executes the commands from the hardware and software‚ it used to be made up of numerous small integrated circuits. Microprocessor is now used instead of CPU
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Identify the main users of financial reports‚ explaining to what use(s) they may put such reports. To what extent is there a conflict between different uses? How far are these conflicts resolved in a single set of annual accounts? The financial reports are profit and loss account‚ balance sheet and cash flow statement. There are many users /parties interested in the accounts of a company /organization. These include the following: The owners / shareholders The directors / managers The employees
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Conflict in focus The war in Vietnam had been called the defining experience for the United States in the second half of the 20th century which was the longest and bloodiest world conflict in history. Vietnam war was the defining aspect of his life. He himself perceived that and was driven through the rest of his days to characterize‚ explain‚ rationalize and defend that role memoirs reflect the fixation in a long career totaling 36 years as an officer in a string of postings to increasingly important
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care for others. I feel obligated to utilize my gifts in an organization as prestigious as the National Honor Society. Over the past years as a scholar‚ I believe that I have demonstrated all four principles: scholarship‚ leadership‚ character‚ and service. During my high school career‚ I have put a lot of effort into my schoolwork and have challenged myself with many advanced courses. I have successfully been competing with other students for the top position in certain subjects since elementary
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Service Request Service Request SR-rm-022 Darren Jackson BSA/375 Eric Secrist December 15‚ 2012 Service Request Riordan Manufacturing is a global plastics manufacturer employing 550 people with projected
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INTERNET AND ITS SERVICES 1. What do you mean by internet? List the services provided by internet. → The network of networks that spans globally and connects millions of computer around the world so that they become capable to share the information locally and globally. Nowadays it is becoming popular because of following services it provides: * WWW * Chatting * Video conference * News groups * E-mail * E-fax * Telnet * File Transfer Protocol 2. WWW It stands for World
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evidence for Mandatory unit 838 – Demonstrate understanding of customer service for Diploma in Customer Service Level 3. Learning Outcome 1: Be able to follow their organisation’s accepted customer service language Assessment Criteria: 1.1 Communicate to customers their organisation’s service offer‚ how it balances organisational and customer needs and how it meets customer expectations 1.2 Compare the service offers of commercial‚ public sector and third sector organisations and how
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Improving user authentication on mobile devices: A Touchscreen Graphical Password Summary By: Quaniesha H December 12‚ 2013 Abstract We analyze three biometric verification modalities – voice‚ face and motion – and in addition secret word passage‚ on a portable gadget‚ to investigate the relative requests on client time‚ exertion‚ blunder and errand interruption. Our research center study furnished perceptions of client movements‚ techniques‚ and responses to the validation
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